Sales Cloud Contact

An object that includes attributes used to store values while creating or updating a contact. A contact is a person who either has a relationship to other objects like contact and household or is a standalone customer or prospect. This object is an aggregation of person profile, contact information, and references a single primary address.

QName: {http://xmlns.oracle.com/apps/crmCommon/salesParties/contactService/}Contact

Relationships

The following table describes how this service data object is related to other service data objects or business object services.

Relationship Type	Object or Service
Contains	Sales Cloud Primary Address
Contains	Note
Contains	Sales Team Member
Handled by	Sales Cloud Contact

Attributes

The following table describes attributes in the service data object.

Name	Type	Description
AcademicTitle	string	The part of the person's title that denotes the academic qualification, such as Dr. Jane Smith.
AccountName	string	The name of the sales account that this contact belongs to.
AccountPartyId	long	The unique identifier of sales account that this contact belongs to. To specify the account for a contact, you can provide an Account's party ID, PartyNumber, SourceSystem, or SourceSystemReference.
AccountPartyNumber	string	The party number of the sales account that this contact belongs to. To specify the account for a contact, you can provide an Account's party ID, PartyNumber, SourceSystem, or SourceSystemReference.
AccountSourceSystem	string	The Source System code of the sales account that this contact belongs to. To specify the account for a contact, you can provide an Account's party ID, PartyNumber, SourceSystem, or SourceSystemReference.
AccountSourceSystemReferenceValue	string	The Source System Reference value of the sales account that this contact belongs to. To specify the account for a contact, you can provide an Account's party ID, PartyNumber, SourceSystem, or SourceSystemReference.
AddressElementAttribute1	string	Additional address element to support flexible address format
AddressElementAttribute2	string	Additional address element to support flexible address format
AddressElementAttribute3	string	Additional address element to support flexible address format
AddressElementAttribute4	string	Additional address element to support flexible address format
AddressElementAttribute5	string	Additional address element to support flexible address format
AddressLine1	string	First line of address.
AddressLine2	string	Second line of address.
AddressLine3	string	Third line of address.
AddressLine4	string	Fourth line of address.
AddressLinesPhonetic	string	The phonetic or Kana representation of the Kanji address lines (used in Japan).
AddressNumber	string	Alternate unique identifier for the address. One of AddressId, AddressNumber or SourceSystem and SourceSystemReferenceValue keys is used to identify the address record during update. If not specified, then it is automatically generated. Prefix defined as in profile option ZCA_PUID_PREFIX concatenated with an internally generated unique sequence number.
AddressType	string	Additional information as type of address like BillTo, ShipTo.
AssignmentExceptionFlag	boolean	Indicates whether the sales account has the required dimensions to allow assignment manager to assign territories to the sales account. If the value is True, then the sales account has the required dimensions. The default value is False.
Building	string	Specific building name or number at a given address.
CertificationLevel	string	The certification level the organization party as indicated in the HZ_PARTY_CERT_LEVEL lookup type.
CertificationReasonCode	string	The reason for the contact's current certification level assignment. A list of accepted values are defined using the lookup HZ_PARTY_CERT_REASON. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Trading Community Common Lookups task.
City	string	The city element of address.
ClassificationCategory	string	A valid classification category code for the contact. This is defined by an admin and is marked as primary.
ClassificationCode	string	A valid classification code corresponding to the classification category, which is marked as primary.
Comments	string	The comments for the record.
ContactIsPrimaryForAccount	string	The preferred contact for the account.
ContactName	string	The derived name of the contact.
ContactRole	string	Specifies the role of the contact.
ContactUniqueName	string	The unique contact name displayed on contact related screens. The default value for ContactUniqueName is the concatenation of attributes ContactName and UniqueNameSuffix. If the attribute UniqueNameSuffix is nil, then the ContactName is concatenated with a system generated number.
CorpCurrencyCode	string	The corporate currency code associated with the record. This attribute is used by CRM Extensibility framework.
Country	string	Country code of the address.
County	string	County element of address.
CreatedBy	string	The user who created the record.
CreatedByModule	string	The module that created the record.
CreationDate	{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp	The date when the record was created.
CurcyConvRateType	string	The currency conversion rate associated with the record. This attribute is used by CRM Extensibility framework.
CurrencyCode	string	The currency code. This attribute is used by CRM Extensibility framework.
DataCloudStatus	string	The enrichment status of the contact record from Data cloud. A list of accepted values are defined in the lookup DATA_CLOUD_STATUS. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Standard Lookups task.
DateOfBirth	{http://xmlns.oracle.com/adf/svc/types/}date-Date	The date when the person was born.
DateOfDeath	{http://xmlns.oracle.com/adf/svc/types/}date-Date	Date when the person died.
DeceasedFlag	boolean	Indicates whether the person deceased or not. If the value is True, then the person is deceased. The default value is False.
DeclaredEthnicity	string	The declared ethnicity of the person.
DeleteFlag	boolean	Indicates whether the record can be deleted or not.
Department	string	The free form text used to name the department for the contact.
DepartmentCode	string	The department code for the contact. A list of accepted values is defined in the lookup DEPARTMENT_TYPE. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Contact Lookups task.
DoNotCallFlag	boolean	Indicates if the user can call the person or not. If the value is True, then the user must not call the person. The default value is False. A list of accepted values is defined using the lookup YES_NO. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Common Lookups task.
DoNotContactFlag	boolean	Indicates if the user can contact the person or not by phone, email, or mail. If the value is True, then the user must not contact the person. The default is False. A list of accepted values is defined using the lookup YES_NO. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Common Lookups task.
DoNotEmailFlag	boolean	Indicates if the user can email the person or not. If the value is True, then the user must not contact the person by e-mail. The default is False. A list of accepted values is defined using the lookup YES_NO. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Common Lookups task.
DoNotMailFlag	boolean	Indicates if the user can send mail to the person or not. If the value is True, then the user must not contact the person by mail. The default is False. A list of accepted values is defined using the lookup YES_NO. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Common Lookups task.
EmailAddress	string	The email address associated with the record.
EmailFormat	string	The preferred format for email addressed to this address such as HTML or ASCII. A list of accepted values is defined using the lookup EMAIL_FORMAT. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Standard Lookups task.
ExistingCustomerFlag	boolean	Indicates whether there is an existing selling or billing relationship with the sales account. If the value is true, then there is an existing relationship with the sales account. The default value is False. Such relationships are defined by the existence of a Sell_To or Bill_To address.
ExistingCustomerFlagLastUpdateDate	{http://xmlns.oracle.com/adf/svc/types/}date-Date	The date when the ExistingCustomerFlag was last modified. It is internally populated by the application.
FavoriteContactFlag	boolean	Indicates whether the person is a key contact. If the value is True, then person is a key contact. The default value is False.
FaxAreaCode	string	The area code.
FaxCountryCode	string	The international country code for a telephone number, such as 33 for France.
FaxExtension	string	The additional number addressed after initial connection to an internal telephone system.
FaxNumber	string	A telephone number formatted in the local format without the area code, country code, or extension.
FirstName	string	The first name of the person.
FloorNumber	string	Specific floor number at a given address or in a particular building when building number is provided
FormattedFaxNumber	string	The formatted fax number information.
FormattedHomePhoneNumber	string	Formatted mobile phone number information.
FormattedMobileNumber	string	Formatted work phone number information.
FormattedWorkPhoneNumber	string	The formatted work phone number information.
Gender	string	The gender of the person, such as male, female, and unknown. A list of accepted values are defined in the lookup HZ_GENDER. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Standard Lookups task.
HeadOfHouseholdFlag	boolean	Indicates if the person is the head of the household. If the value is True, then the person is the head of the household. The default value is False.
HomePhoneAreaCode	string	The area code within a country code.
HomePhoneCountryCode	string	The international country code for a telephone number, such as 33 for France.
HomePhoneNumber	string	The home phone number formatted in the local format without the area code, country code, or extension.
HouseholdIncomeAmount	{http://xmlns.oracle.com/adf/svc/types/}AmountType	The income of the household that this person is a part of.
HouseholdSize	decimal	The size of the household that this person is a part of.
Initials	string	The initials of the contact's name.
JobTitle	string	The free form text for job title.
JobTitleCode	string	Code given to the job title.
LastAssignmentDate	{http://xmlns.oracle.com/adf/svc/types/}date-Date	The date when the sales account territory assignment was last run by assignment manager.
LastAssignmentDateTime	{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp	The date and time when the sales account territory assignment was last run by assignment manager.
LastContactDate	{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp	The date when the contact was last contacted.
LastEnrichmentDate	{http://xmlns.oracle.com/adf/svc/types/}date-Date	The date when the contact record was last enriched with data from external sources by using Data-as-a-Service.
LastName	string	The last name of the person.
LastNamePrefix	string	The prefix for the last name of a person, such as fon, van. For example, if a person's name is Hans Van, the last name of the person is captured using this attribute.
LastUpdateDate	{http://xmlns.oracle.com/adf/svc/types/}dateTime-Timestamp	The date when the record was last updated.
LastUpdateLogin	string	The login of the user who last updated the record.
LastUpdatedBy	string	The user who last updated the record.
Mailstop	string	A user-defined code to indicate a mail drop point within their organization
MaritalStatus	string	The marital status of the person. A list of accepted values is defined in the lookup MARITAL_STATUS. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Standard Lookups task.
MaritalStatusEffectiveDate	{http://xmlns.oracle.com/adf/svc/types/}date-Date	The date when the person's marital status was changed.
MiddleName	string	The middle name of the person.
MobileAreaCode	string	The area code for the contact's mobile phone.
MobileCountryCode	string	The international country code for a contact's mobile phone number, such as 33 for France.
MobileExtension	string	The additional number addressed after initial connection to an internal telephone system.
MobileNumber	string	The mobile phone number formatted in the local format. The number should not include area code, country code, or extension.
MyBusinessContact	string	Indicates if searching on business contact belongs to login user. If the value is True, then the business contact belongs to login user. The default value is False.
NameSuffix	string	The place in a family structure. For example, in "Tom Jones III", the "III".
NamedFlag	boolean	Indicates whether a sales account is a named sales account. If the value is True, then the sales account is a named sales account. The default value is False.
Note	Note	The note about the contact.
OwnerEmailAddress	string	The email address of a valid employee resource who owns and manages the sales account. To assign an owner to the sales account, user can provide one of the following attributes pertaining to the owner: PartyID, PartyNumber or E-mail Address. This is provided if user wants to change the owner of the contact or create contact with a different owner than the login user. If provided, then OwnerPartyID, OwnerPartyNumber, and OwnerEmailAddress are honored in this order to determine the owner for the contact.
OwnerName	string	The name of the sales account owner.
OwnerPartyId	long	The unique identifier of a valid employee resource who owns and manages the sales account. The owner is a valid employee resource defined within Sales Cloud. To assign an owner to the sales account, user can provide one of the following attributes pertaining to the owner: PartyID, PartyNumber, or E-mail Address. This is provided if user wants to change the owner of the contact or create contact with a different owner than the login user. If provided, then OwnerPartyID, OwnerPartyNumber, and OwnerEmailAddress are honored in this order to determine the owner for the contact. During create, if none of the OwnerPartyID, OwnerPartyNumber, or OwnerEmailAddress is provided, then the contact is assigned by default to the login user. The login user's partyID is used to populate OwnerPartyID.
OwnerPartyNumber	string	The party number of a valid employee resource who owns and manages the sales account. To assign an owner to the sales account, user can provide one of the following attributes pertaining to the owner: PartyID, PartyNumber, or E-mail Address. This is provided if user wants to change the owner of the contact or create contact with a different owner than the login user. If provided, then OwnerPartyID, OwnerPartyNumber, and OwnerEmailAddress are honored in this order to determine the owner for the contact.
PartyId	long	The unique identifier of the contact party. Primary Key
PartyNumber	string	The unique identification number for the party.
PartyStatus	string	The status of the contact. A list of valid values are defined in the lookup HZ_STATUS. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Standard Lookups task.
PersonalIncomeAmount	{http://xmlns.oracle.com/adf/svc/types/}AmountType	The estimated gross annual income of the person.
PlaceOfBirth	string	The place where the person was born, such as city or country.
PostalCode	string	Postal code as defined by the formal countrywide postal system
PostalPlus4Code	string	Four digit extension to the United States Postal ZIP code.
PreferredContactMethod	string	The preferred contact method for a person or organization. It is validated against lookup HZ_PREFERRED_CONTACT_METHOD.
PreferredFunctionalCurrency	string	The preferred functional currency for the person or organization. The denormalized value of the PREF_FUNCTIONAL_CURRENCY in HZ_PERSON_PROFILES/HZ_ORGANIZATION_PROFILES.
PreviousLastName	string	The previous last name or surname of the person.
PrimaryAddress	Sales Cloud Primary Address	The primary address of the contact.
Province	string	Province element of address.
RawFaxNumber	string	The unformatted fax number information.
RawHomePhoneNumber	string	Unformatted home phone number information.
RawMobileNumber	string	The unformatted mobile phone number information.
RawWorkPhoneNumber	string	The unformatted work phone number information.
RecordSet	string	The search results displayed under the selected record set.
RegistrationStatus	string	Specifies the registration status of the contact.
RentOrOwnIndicator	string	Indicates if this contact owns or rents his or her residence. A list of valid values for rent, own, and lease is defined in the lookup OWN_RENT_IND. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Standard Lookups task.
SalesAffinityCode	string	The affinity of a contact to the deploying organization. A list of accepted values are defined in the lookup HZ_SLS_CNTCT_AFFINITY_CODE. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Contact Lookups task.
SalesBuyingRoleCode	string	The roles played by a contact in the buying process, for example, decision maker or supporting role. A list of accepted values is defined in the lookup HZ_SLS_CNTCT_BUY_ROLE_CODE. Review and update the values for this attribute using the Setup and Maintenance work area, Manage Contact Lookups task.
SalesProfileStatus	string	A valid user defined status of the sales account.
SalesTeamMember	Sales Team Member	The unique alternate identifier of the sales team member.
Salutation	string	The phrase used to address a contact party in any correspondence.
SalutoryIntroduction	string	The title or a salutary introduction for a contact, such as Mr., Herr, and so on. A list of accepted values is defined in the lookup CONTACT_TITLE. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Standard Lookups task.
SecondLastName	string	The second last name for a person. A list of accepted values is defined in the lookup HZ_PERSON_PROFILES. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Standard Lookups task.
SourceSystem	string	The source system name where the record originated.
SourceSystemReferenceValue	string	The identifier for the record from an external source system.
State	string	State element of address.
TaxpayerIdentificationNumber	string	The taxpayer identification number, which is often a unique identifier of the contact. These typical values are the taxpayer Id in USA or the fiscal code, or the NIF in Europe.
TimezoneCode	string	Time zone of a contact to know preferred time to call or email.
Title	string	A professional or family title, such as Don or The Right Honorable.
Type	string	The contact party type that defines whether the contact is a sales account, a prospect, a contact or any other user-defined party type. The default value is ZCA_CUSTOMER. A list of accepted values is defined in the lookup ZCA_CONTACT_TYPE. Review and update the value for this attribute using the Setup and Maintenance work area, Manage Standard Lookups task.
UniqueNameSuffix	string	The system generated or manually overridden suffix. The suffix is used to generate the PartyUniqueName attribute and is concatenated to the ContactName attribute to generate the PartyUniqueName. The primary address is defaulted as the suffix.
UpdateFlag	boolean	This flag controls if the user has access to update the record.
WorkPhoneAreaCode	string	The area code for the contact's work phone.
WorkPhoneCountryCode	string	The international country code for a contact's work phone number, such as 33 for France.
WorkPhoneExtension	string	The additional number addressed after initial connection to an internal telephone system.
WorkPhoneNumber	string	The work phone number formatted in the local format without the area code, country code, or extension.