Post Charges and Generate Invoices

After you post charges the Post Charges program updates the maintenance work orders, inventory, installed base, and creates the sales order and AR invoice.

Task

Application

Who or what starts this task?

Description

Review and Adjust Service Charges

Service Logistics

field service administrator

Review and adjust service charges.

Post Service Charges

Service Logistics

Post Charges program

  • Update the maintenance work order (MWO). This is the original MWO that started the creation of the service request and the work order in Fusion Service.

  • Create inventory transactions on the maintenance work order.

  • Use the maintenance work order inventory transactions to update the installed base.

  • Create a bill-only sales order.

  • Create an invoice (Order Management Distributed Order Orchestration).