View the Status of Match Export Jobs

To view match export jobs:

  1. From the Jobs page, select to show All Match Exports.
  2. To further filter the job results, use Sort Ascending and Sort Descending in the columns. For example, if you use Sort Ascending and Sort Descending in the Data column, you can sort jobs based on company or contact data.
  3. Find the jobs you are interested in from the table:

    Element

    Description

    Name

    View the names of the files associated with the jobs.

    Data

    Track whether the jobs are for companies or contacts.

    Type

    Determine whether or not the job was a search export or a match export job.

    Job ID

    View the unique ID assigned to the jobs.

    Submitted By

    View the users who have been submitting jobs.

    Start Time and End Time

    Determine how long a job took.

    Status

    Review the status of the match: Completed, Running, or Failed.

    See the Detailed Summary section of the job for more information on the status. See Analyze Rejected Match Export Jobs and Analyze Failed Match Export Jobs.

    Note: Once a job is in Running status, it cannot be stopped.

    Download

    Click to download the file associated with the job.

  4. Select a job to view a summary of the status:
    Job Status Value Description

    Matched

    Shows how many records were matched. For records that match, DaaS replaces the matched records in the file with its records. After the matching process completes, you can then export the matched data for export back into CX Sales or another application.

    Failed

    See Analyze Failed Match Export Jobs.

    Rejected

    See Analyze Rejected Match Export Jobs.

  5. Click the file name to download successful match export jobs, or click the log file to download the log for match export job with Failed or Rejected results.