Add Subscription Products

Add subscription products to your subscription to specify what you're selling. Once you add products, you can establish coverage duration, add billed amount, configure credits, and more.

1. Within a subscription, click Add Product.

2. On the Add Product page, enter the product number, select the product, specify the quantity, and then click Save and Continue.

   Field	Description
   Number	The number of a product line. When your administrator enables the Automate subscription line numbering field in the subscription profile, the application automatically assigns a number for subscription product.
   Name	Select the product from the list of values. You can search for subscription items and coverage items, including extended warranty, service level agreements, and software maintenance. You can't add included warranty items.
   Description	The description of the product.
   Quantity	The quantity of the product.
   Pricing UOM	Displays the UOM of pricing.
   Start Date	The date when the product becomes active.
   Duration and Period	These two fields, in conjunction, signify the effective period of the product. For example, one year.
   End Date	The end date is automatically calculated based on the start date and the combination of duration and period. Alternatively, you can set the end date, and the application calculates the duration and period. If the end date is in the past, the status won't automatically go into Expired status. For that, the Update Subscription Status scheduled process must be run. The recommended timing for this scheduled process is daily. For more information, see Update Subscription Status Process.
   Renewal Type	Valid values are: Renew: When selected, the application creates a renewed subscription with a selected product. Do not renew: When selected, the application creates a renewed subscription without a selected product
   Price Adjustment Type	Select the price adjustment types that you can apply to your subscription product for the next renewal cycle: Markup: The subscription applies the markup percent on the price. Markdown: The subscription applies the markdown percent on the price. Reprice: The subscription reprices the item.
   Price Adjustment Basis	The values are List price or Net price. You can enter the price adjustment basis when the price adjustment type is set as either Markup or Markdown.
   Price Adjustment Value	Enter a percent value by which price is adjusted. You can enter the price adjustment value when the price adjustment type is set as either Markup or Markdown.
   Payment Method	Valid values are: Credit card Purchase order Wire
   Close Credit Method	Determines whether or not partial or full charges are waived as a refund upon product termination.
   Enable pricing term	Applies a pricing method to the product for the specified duration.

3. On the summary subtab, configure the renewal and billing information. The billing attributes include the following:

   • Invoicing Rule: Rule that indicates the time of payment for subscription and coverage items.

     • Advance Invoice: Indicates a payment that applies to a subscription only once.

     • Arrears Invoice: Indicates a consumption fee based on the usage.

   • Billing Frequency: Period for a serviceable item. For example, MONTH.

   • Accounting Rule: The revenue recognition rule. Accounting rule is mandatory during subscription creation.

4. Go to the Pricing subtab. Here you can see and adjust line item prices for products.

   To adjust the charge, click the plus icon:

   1. On the Price Adjustments page, click Add Adjustment.

   2. Enter the adjustment name.

   3. Select the adjustment type.

   4. Select the adjustment value.

   5. Select the period when the adjustment is active.

   6. Enter the reason.

   7. Click Save.

5. Select Enable pricing term to add a pricing method to the product. If you select this option, then you must select a pricing method and the term. The pricing methods are markup, markdown, or reprice. If you select markup or markdown, the application adjusts the prices by the given percentage. If you select reprice, the application recalculates the latest prices. All these calculations happen for the specified term.

6. Go to the Billing Summary subtab to see details about how the product is billed.

   Review the schedule to ensure accurate billing, ahead of invoicing. The information displayed here reflects updates made to coverage dates and pricing for the assets. You can see a detailed bill or a consolidated bill.

   You can see a detailed price waterfall of how the final amount for a billing cycle is calculated. You can also resolve any billing disputes by providing refunds, fee waivers, future discounts, credit memo, and penalties using bill adjustments.

   Note: You can view the invoice details only when your administrator has provided you with the data access permissions at the business unit level using the Manage Data Access for Users task.
7. Go to the Sales Credits subtab to add sales credit records for the subscription and coverage products.

8. Click Save.

Note: To add a product to a subsciption, the price list must be defined in the same currency as the General Ledger currency.