Create Adjustments in Supplier Ship and Debit

Manual adjustments are created for these scenarios:

  • There could be missed accruals due to incorrect program definitions, which a channel program manager can correct with manual accruals.

  • A channel claim analyst may receive a permanently rejected claim line if an accrual is invalid. To prevent the accrual from being picked up again during claim generation, the analyst must create a manual accrual reversing the original invalid accrual.

For supplier ship and debit, the adjustment must reference:

  • A program.

    The program must be either in Active or Terminated status.

  • An invoice and item (as the source transaction).

Details of the adjustment must include:

  • The adjustment type, adjustment reason, and comments for the adjustment.

  • The accounting date (must be earlier than or same as today's date).

  • The requested accounting date (usually the same as the invoice date or ship date).

  • The adjustment amount.

How to Create Adjustments

You can create adjustments from the Manage Supplier Ship and Debit Adjustments page.

  1. From the Navigator, click Supplier Channel Management under Order Management.
  2. On the Manage Supplier Programs page, from the Tasks panel, click Manage Supplier Ship and Debit Adjustments. The Manage Supplier Ship and Debit Adjustments page opens as a new tab.
  3. Click the Add Row icon to create a new adjustment.
  4. Enter the business unit for your adjustment.
    Note: You can see only those business units that are assigned to you.
  5. Select a program from the list of active programs. You can see the program's supplier site while selecting it.
  6. Select an invoice. You can see the invoices from the business unit you selected in the list.
  7. Select the invoice line of the invoice that should be adjusted. The details associated with the item in the invoice line, like order, fulfillment line, item, currency and so on, are automatically populated.

    You can also specify the supplier item in the adjustment. Use the Invoice Line list or Supplier Item list to select the supplier item.

  8. Select the adjustment type from the drop-down list. The Adjustment Reason is populated with the default set for the adjustment type. You can update this field if required.
  9. Enter the amount to be adjusted in the Amount field.
    Note: A green up arrow next to the amount indicates an increased earned adjustment type. A red arrow indicates a decreased earned adjustment type.
  10. Enter values for the remaining fields if required.
  11. Click Save. The adjustment is created and the Manage Supplier Ship and Debit Adjustments page is refreshed with the new adjustment number.
    Note: You can't edit or delete the adjustment after clicking Save.
  12. To process your accrual adjustment, while scheduling the Generate Supplier Claims process, select the adjustment type of your adjustment from the Adjustment Type drop-down list.