Enable Oracle Content Curation Service

You can automatically get recall notices ingested into your pod that have been published by the U.S. Food and Drug Administration (FDA) by subscribing to the Oracle content curation service.

To enable the Oracle Content Curation Service, do the following:

1. Identify or create a MS Outlook client email address to receive the recall notices from the Oracle Content Curation Service. If it’s necessary to create the client email, you will need to work with your IT MS Outlook team to get this email account configured. Based on the FDA recall data research. the email client is estimated to receive around 8 emails a day.
2. For the ESS job to ingest the recall email from the curation service, you must ensure that the Azure Graph API is setup, so that the email is accessible. Your IT team (Azure Administration) will have to perform this setup. Microsoft Setup Details can be found here: https://learn.microsoft.com/en-us/graph/outlook-mail-concept-overview.
3. Complete the registration to receive email communication about recalls from the Oracle Content Curation Service and to get these recall notices automatically ingested into your recall management application. Do the following:
   1. In the Setup and Maintenance work area, go to the following:
      • Offering: Manufacturing and Supply Chain Materials Management
      • Functional Area: Product Recall Management
        Note: Click Change Feature Opt-in, and enable the Opt In Task: Capture Recall Notices from the U.S. Food and Drug Administration Curated and Communicated by Oracle. Navigate back to the Product Recall Management functional area.
      • Task: Manage Registration to Receive Recall Alerts
   2. Accept the third-party service terms of use.
   3. Enter the Client ID, Tenant ID, Client Secret that you receive from your Azure Administrator. The MS client details are used to retrieve the emails, parse the content, and import the recall notices into the Oracle Cloud application.
   4. Enter the MS Outlook email address to which the recall alerts will be sent.
   5. Click Validate and Save.
4. Schedule the Ingest Oracle Curated Recall Notices job by navigating to Tools > Scheduled Processes.

   This job fetches the email communication sent by the Oracle content curation service and received in the email address registered in the Manage Registration to Receive Recall Alerts task. Subsequently the email content is parsed to ingest the recall notices.