Override Shipment Details

Your sales order automatically sets shipment details on the order line according to the customer that you select on the order header. You can override these details on each order line.

1. Go to the Order Management work area, create a new sales order, then select a value in the Customer attribute.

2. Add an item to an order line, search for an item, then click Apply.

3. Display the attribute that you need to override, set a value for it, then click Apply.

Note

• Order Management will use the override values that you provide only for the order line you're editing.

• If you override a value then modify a value on the order header, then Order Management won't remove your override. Assume you override the Bill-to Customer and the Requested Date on an order line. You then modify these attributes on the header. Order Management will continue to use your override values for these attributes.

  If you prefer to use values from the header, then you must remove the override, then modify the header's value.

• You can't override some attributes until you set the value for another attribute. For example, you must set the Ship-to Customer attribute before you can set the Ship-to Address attribute.

Order Management automatically sets an override when:

• You set Allow Partial Shipments to No.

• You don't set the Shipping Method, Warehouse, or Supplier in the shipment details. You submit, then order fulfillment sets the value for each of these attributes, and Order Management overrides them with the values that order fulfillment sets.