Configure Webhook for SMS Service Providers

You must configure Webhook in the SMS service provider's account to establish a Webhook connection between Recruiting and the SMS service provider. To do so, follow these steps:

1. Create a job role in Recruiting.
2. Add the following functional privilege to it:
   • Name: Use REST Service - Inbound SMS Webhook
   • Code: IRC_REST_SERVICE_ACCESS_INBOUND_SMS_WEBHOOK_PRIV
3. Create a user account for the SMS provider, and add the job role to the account.
   The user account that’s set up to access Webhook must not have any other privileges or roles associated to it, except the job role that you just created.
4. Apply security roles by running these scheduled processes:
   • Import User and Role Application Security Data
   • Retrieve Latest LDAP changes
5. Configure the Webhook functionality in the active SMS provider's account. For details, see the document Service Provider Setup for Two-Way SMS Communications on My Oracle Support (ID 2936718.1).