External Candidates - Get Answers to Questions Using AI Assist

When reviewing a job requisition, candidates might have questions about it. The Recruiting Assistant converses with the candidate and uses AI Assist to answers these questions, thus increasing the chances of the candidate applying for the job. Candidates can also ask general and policy-related questions about the company they're interested in.

By answering job-specific questions, the Recruiting Assistant increases the interview acceptance rate and helps candidates make informed decisions.

When candidates search for jobs, they see the Questions button on the job card. Clicking this button enables them to ask job-specific questions such as:

  • What's the job description?
  • What’s the education level required for the job?
  • What’s the job location?
  • What are the shift timings?
  • What’s the job summary?
  • What qualifications are required for the job?
  • What are the job responsibilities?
  • Skills required for the job
  • Which organization is the job for?

Candidates can also ask general and policy-related questions about the company, if the answers are configured by the Administrator.

AI Assist retrieves the answers to job and company-related questions and provides the relevant responses, depending on the configuration.

Note:
  • The Recruiting Assistant can answer questions specific to jobs only when the candidate starts the process by clicking the Questions button on a job card.
  • Candidates can ask questions about a company either before or after a specific task, such as searching for a job or checking the application status. However, if they ask for this information in the middle of the task, the Recruiting Assistant won’t return a relevant response.