Enable Agent Actions

You can enable a setting to give agents the ability to take actions on behalf of candidates to manage the application process.

When this feature is enabled, agents have additional options available to them by clicking the ellipses icon in the appropriate sections. Depending on the situation, agents can:

• Withdraw candidate job applications submitted by an agent after they received an invitation to submit candidates for a job requisition.
• Withdraw candidate job applications.
• Withdraw prospects for a job requisition.
• View job offers on behalf of a candidate.
• Accept job offers on behalf of a candidate.
• Decline job offers on behalf of a candidate.
• View a candidates' scheduled interviews.
• Cancel interviews on behalf of a candidate.

Note: This feature is set at the global level, not at the agency level.

Note: There's auditing that records which agent took an action on behalf of a candidate.

1. In the Setup and Maintenance work area, go to:
   • Offering: Recruiting and Candidate Experience
   • Functional Area: Recruiting and Candidate Experience Management
   • Task: Enterprise Recruiting and Candidate Experience Information
2. Expand the Agency Hiring section and click Edit.
3. Select the Enable Agent Actions check box.
4. Click Save.