1. Implementing Recruiting
  2. Trigger Automated Actions Based on Request for Information Status

Trigger Automated Actions Based on Request for Information Status

Actions can be performed automatically on job applications based on the status of a request for information.

Job applications are automatically progressed forward in the candidate selection process when candidates have provided the requested information.

Here's what to do

  • Create Fast Formula Conditions

  • Configure the Candidate Selection Process

Create Fast Formula Conditions

Use these database items to create fast formula conditions based on the request for information status.

  • IRC_CSP_REQUEST_INFO_APPFLOW_CODE: Application flow used for the request for information (Code).

  • IRC_CSP_REQUEST_INFO_APPFLOW_VERSION_NAME: Application flow used for the request for information (Version Name).

  • IRC_CSP_REQUEST_INFO_STATUS_CODE: Status of the request for information (Code).

These three statuses are available for requests for information:

  • ORA_TRIGGERED - Triggered: The request for information was sent and you're waiting for the candidate's response.

  • ORA_SUBMITTED - Submitted: The candidate provided the requested information.

  • ORA_NOT_REQUIRED - Not Required: The request information action was triggered, but no additional information needs to be requested to the candidate. All the information in the request information flow was already provided by the candidate.

Configure the Candidate Selection Process

You can configure the candidate selection process to trigger automated actions based on the status of a previous Request Information action.

Let's say that you want to add the Request Information action and use a fast formula as a condition for when a candidate provided the requested information. Once the condition is met (the candidate provided the required information), the candidate is automatically moved to the next phase and state.

  1. In the Setup and Maintenance work area, go to:

    • Offering: Recruiting and Candidate Experience

    • Functional Area: Candidate Job Applications

    • Task: Candidate Selection Process Configuration

  2. Create a new candidate selection process or update an existing one.

  3. Click a phase.

  4. In the Phase: Actions section, add the event Request for Information Updated.

  5. Click the actions menu next to the Request for Information Updated event, then select Add Action > Move.

  6. On the Action: Move page, select the phase and state where the candidate will be moved.

  7. Click Continue.

  8. Click Add Fast Formula and add the fast formula condition with the submitted status which indicates that the candidate provided the requested information.

  9. Click Save and Close.

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