Respond to a Job Offer

When you extend a job offer to a candidate, the candidate responds to the offer.

Response by the Candidate

The candidate views the job offer letter online and responds themselves.

To accept a job offer, the candidate selects the Accept option. They must provide light e-signature information to confirm their acceptance. By providing their name, the job offer state changes to Accepted. The time, date, time zone, and IP address of when this light e-signature was captured gets recorded. The candidate lands on a page that may have a short message at the top providing any acknowledgment or instructions from the organization, and then their offer letter is displayed on the rest of the page. A notification message can also be sent, which contains a link to revisit their accepted offer letter in the future. For external candidates, they will again receive a 6-digit verification code to reach that offer page.

To decline a job offer, the candidate selects the Decline option. They may have the opportunity to provide text comments or even to select a reason why they are choosing to decline the offer, if this was configured. As soon as they confirm this action, the job offer state changes to Withdrawn by Candidate. The candidate can no longer view this offer letter. It's possible the candidate declined because they want to negotiate possible changes to the offer with the recruiter or manager. If the user decides to revise the candidate's job offer and start the Offer phase lifecycle again, they can use the Redraft Job Offer action from this state.

Offer Team Records Candidate's Response

A recruiting user can record the candidate's response to their offer, if the candidate won't be providing it directly.

To accept the job offer, use the Accept Offer action. The response, date, time, and user name of the person capturing the response on behalf of the candidate are recorded. The e-signature and IP address aren't recorded. This action is available to users with the privilege Communicate Job Offer (IRC_COMMUNICATE_JOB_OFFER).

To decline the job offer, use the Move action and select the Withdrawn by Candidate state. The response, date, time, and user name of the person capturing the response on behalf of the candidate are recorded. The e-signature and IP address aren't recorded. As usual, you can enter a text comment and possibly choose from a list of reasons why the candidate is withdrawing themselves from consideration in the job application by declining this offer.