Use the Send Notification Action for Job Applications

You can configure the candidate selection process so that notifications are sent automatically when candidate job applications are moved through the candidate selection process.

Notifications can be sent automatically to candidates, recruiters, hiring managers, hiring team members, and recruiting agents. Candidates receive emails and are kept informed of their progress. Recruiting users can view notifications that were sent and the content of those notifications in the Interactions tab of job applications.

Automated notifications are available in the Recruiting Content Library. You can personalize them as needed.

1. In the Setup and Maintenance work area, go to:
   • Offering: Recruiting and Candidate Experience
   • Functional Area: Candidate Job Applications
   • Task: Candidate Selection Process Configuration
2. On the Candidate Selection Process Configuration page, click a process.
3. Click a phase.
4. In the States for Phase section, click the Actions menu next to a state, select Add Action, then Send Notification.
   Note: The Send Notification action isn't working when the Move action is defined for the same state.
5. On the Action: Send Notification page, you can configure the following notifications:
   1. Recruiter and Hiring Manager Notifications: Select the members of the job requisition's hiring team who will be sent job application review notifications when job applications reach this state in the candidate selection process. The notification contains a link to the list of job applications in the phase or state where the action is configured.
   2. Automated Notifications - Hiring Team Notifications: Select the notification that's sent to the recruiter, hiring manager, and collaborators as job applications are moved through the candidate selection process.
   3. Automated Notifications - Agent Notifications: Select the notification that's sent to the recruiting agent as job applications are moved through the candidate selection process. You can set a delay so that the notification is sent at a specified time after the job application has been moved.
   4. Automated Notifications - Candidate Notifications: Select the notification that's sent to internal candidates and external candidates. You can set a delay delivery so that the notification is sent at a specified time after the job application has been moved.
6. Click Save and Close.