Automated WhatsApp Notifications

When you add a candidate to a job application or a candidate pool, automatic WhatsApp messages are sent to them using WhatsApp business templates. These business templates need to be associated with a corresponding content library template such as Candidate Job Application Notification or Candidate Pool Member Notification, for example. However, the WhatsApp message will be sent only if the business template is approved by Meta.

So even if you add a candidate to an event, the WhatsApp message won’t be sent if the business template (associated with a content library template) isn’t approved. However, an email will be sent if the content library template contains an email section and the candidate has an email ID.