Send Bulk WhatsApp Messages

You can send bulk WhatsApp messages to multiple candidates using business templates. These templates will be displayed from the Recruiting Content Library and not from the WhatsApp Notification Template Library. Using this feature, you can’t initiate conversations or send free-form WhatsApp messages to multiple candidates.

Note that you can send WhatsApp messages only if the content library template that you select is associated with an approved WhatsApp business template.

When you try to send bulk messages through multiple channels such as email, SMS, or WhatsApp, the messages are sent to candidates only through their preferred channel. If neither SMS or WhatsApp is set as a preferred channel, emails will be sent, if email IDs are available for those candidates.