WhatsApp Templates in Other Languages

WhatsApp templates can be translated into multiple languages. So when sending a WhatsApp message to a single candidate (through the Compose button or Send WhatsApp Message option), the template available for selection will be that of your current session language. If that template isn't approved, it can't be selected.

In case of automated messages and bulk messages to multiple candidates, template-based messages can be sent in the language preferred by the candidate. If the template (of the candidate’s preferred language) isn’t approved by Meta, then the English language template will be used. If the English language template isn't approved, you can’t send the WhatsApp message. Instead, email messages will be sent, if the template has an email section and candidates have provided email IDs.