Search for Messages

To search for a message in the Message Center, enter your keywords in the Search box.

SMS and WhatsApp

You can search for SMS and WhatsApp messages based on any of these criteria:

• Keywords in the body of the message
• Name of the recipient or receiver
• Candidate number
• Requisition title or its number
• Pool name
• Event name or its number

Emails

You can search for emails based on:

• Keywords in the subject or body of the message
• Candidate number
• Requisition title or its number
• Pool name
• Event name or its number

The search feature looks for the requisition title or number, pool name, event name or number based on the context in which the message was sent, or in the subject or body of the message.

Note: Use an asterisk (*) for a partial keyword search, and double-quotes (“) for a full keyword search. You can also type the full keyword without double-quotes. But if you enter a partial keyword without an asterisk, you won’t get the desired search results. For example, if you want to search for a candidate pool name that has the word “WAN Administrators” in it, you can enter a partial keyword such as Administrators*.

You can’t search by phone numbers or email addresses in the Search field. Instead, you can use filters. Searching by the candidate's name is supported only when composing a message, but not in this field.

To clear search results, delete the keywords that you entered and select the Search icon again. Selecting the Clear button only clears filters that are applied. It doesn't clear the search results.