Configure Profile Options for the Email Assistant
You need to configure the following profile options for the Recruiting Inbox Response Agent:
| Feature | Profile Option | Profile Value |
|---|---|---|
| Number of minutes to disable the Send Reply action while the email assistant is processing the email. | ORA_IRC_2W_EMAIL_AGENT_USERACTION_DISABLE_DURATION | Enter the number of minutes. The default value is 15 minutes. The Send Reply button will be enabled once this time elapses. If you set this value less than the auto-skip time-out value, then the email will be available for both the recruiter and email assistant to respond because the Send Reply button will be enabled even while the agent is processing the email. |
| Number of minutes to wait for the email assistant to read and process
the email. This profile option must be created and then set to the desired value. |
IRC_2W_AGENT_AUTO_SKIP_TIMEOUT | Enter the number of minutes. The default value is 15 minutes. If the agent can't reply within this time, the email is available for the recruiter to respond. |
| Number of email assistant responses that can be sent across all candidates in a day. | ORA_IRC_2W_EMAIL_AGENT_SYSTEM_THROTTLE_LIMIT | The default value is 1000. |
| Number of email assistant responses that can be sent to a single candidate in a day. | ORA_IRC_2W_EMAIL_AGENT_CAND_THROTTLE_LIMIT | The default value is 5. |