1. How do I set up candidate messaging?
  2. Configure the Recruiting Email Assistant Template

Configure the Recruiting Email Assistant Template

Configure the Recruiting Email Assistant Template to update the email header and signature as needed. You can also define the schedule for running the email assistant.

Before you start

To schedule the agent, the administrator needs to have the ORA_HCM_IRC_RECRUITING_SCHEDULED_WF_AGENT_ACCESS privilege.

Here's what to do

  1. Go to Navigator > Tools > AI Agent Studio.
  2. Search for the Recruiting Email Assistant Template.
  3. Select Copy Template.
  4. Add a suffix to the template. This will get appended to the template name.
  5. You’ll see an editable version of this template in the Agent Designer, with the child workflows displayed on the right pane
  6. Edit the child workflow EmailMessagingAssistantWorkflowNode using the three-dot menu.
  7. On the drawer panel, edit the header and signature in the Input Variables section:

    • EmailReplySignature

    • EmailReplyHeader

  8. Apply your changes.
  9. Select Update on the drawer panel.
  10. On the Agent Designer page, select the Agent Team Settings icon on the menu header.

    Here, you can define the schedule for running this agent.

  11. On the Triggers tab of the drawer panel, add a schedule.
  12. Select the schedule type.

    If you select Interval, you can specify how often you want to run this agent, for example every 5 minutes. If you select Recurrence, you can schedule this as a one-time run or a repeating run.

    Note: It’s recommended to run the agent for at least every 5 minutes. All times need to be entered in the 24-hour format in UTC time zone. The end date and end time are optional.
  13. Select Update in the Schedule section.
  14. Select Update on the drawer panel.
  15. Review the agent details in the Agent Designer and publish it.

    The agent will start running from the start time you specified in the Schedule section.

What to do next

To change the schedule, signature or header, search for the copy of the template you created on the Agent Teams tab and edit it.

If want to enable the Recruiting Inbox Document Processing Agent and you’re still using the previous version of the Recruiting Email Agent Template, delete the schedule that's already set up. Make a new copy of the template and schedule this new copy. It’s recommended to run it every 5 minutes. This will execute both the Recruiting Inbox Response Agent and Recruiting Inbox Document Processing Agent in a sequential manner.

To stop running the agent, delete the schedule and republish the agent.