Profile Options for Messaging

Profile options used in candidate messaging are summarized in this table.

Profile Options for Messaging

Feature Profile Option Profile Value
View the Redwood job application details page.

ORA_IRC_RECRUITING_REDWOOD_ENABLED

ORA_IRC_REQUISITION_REDWOOD_ENABLED
Y
Read SMS messages from a specific start date and time. ORA_IRC_2_WAY_SMS_LAST_SYNC_TIME Use the UTC date and time in standard ISO 8601 format: YYYY-MM-DD HH:MM:SS. It's recommended to set this value to five days before the current date.
Read email messages from a given start date and time.

IRC_2_WAY_EMAIL_LAST_SYNC_TIME

Set the profile value to yesterday's date, that is Current date - 1. Use the UTC date and time in standard ISO 8601 format: YYYY-MM-DD HH:MM:SS.

If you don’t set a value for this profile option, it’ll be set to a default value of 7 days before the current date.

Read WhatsApp messages from a given start date and time.

ORA_IRC_2_WAY_WHATSAPP_LAST_SYNC_TIME

Use the UTC date and time in standard ISO 8601 format: YYYY-MM-DD HH:MM:SS to enter the value. It's recommended to set this value to five days before the current date.

Compose messages using AI Assist from the:

  • Candidate profile page (Messages tab)
  • Message Center
HCM_GENAI_IRC_COMPOSE_MESSAGE_ENABLED Y

Reply to candidate messages using AI Assist and also generate the conversation summary when replying to messages in the Message Center.

HCM_GENAI_IRC_REPLY_MESSAGE_ENABLED

Y

Send messages to multiple candidates using AI Assist.

HCM_GENAI_IRC_SEND_MESSAGE_ENABLED

Y
Type of email attachments that are allowed. ORA_IRC_MISC_ATTACH_FILE_TYPES

Existing file types include .txt, .rtf, .doc, .docx, .pdf, .htm, .html, .jpeg, .png, .zip, .HEIC, .pptx, .msg, .jpg, .pdf, and .odt.

Change them as required in the same format.
Type of email attachments that aren’t allowed. ORA_IRC_MISC_ATTACH_UNSUPPORTED_FILE_TYPES Enter as required in the same format as allowed file types.
Enable the search feature in Message Center.

ORA_IRC_MESSAGE_CENTER_ORACLE_SEARCH_ENABLED

Y
The number of requisitions to fetch per batch from Oracle search and display in Message Center. ORA_IRC_MSGCNTR_OSCS_REQ_BATCH_SIZE The default is 10,000 per batch, which is the maximum value that can be set.
The maximum number of requisitions to fetch from Oracle Search and display in the Message Center per user. ORA_IRC_MSGCNTR_OSCS_REQ_IDS_MAX The maximum value should be 10000. The default value is 10000.
Gain unrestricted access to messages when you apply the All messages or Sent by others filters. ORA_IRC_MSG_CENTER_SEARCH_VIEW_UNRESTRICTED Y
Stop receiving SMS messages.

ORA_IRC_CAND_SMS_OPTOUT_PATTERN

STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT

Start receiving SMS messages.

ORA_IRC_CAND_SMS_OPTIN_PATTERN

START, UNSTOP

Configure the use of an alternate email address for internal candidates.

ORA_IRC_INTERNAL_CAND_ALT_EMAIL_ENABLED

Y