Check for and Merge Duplicate Candidates in Redwood

Use the Redwood candidate duplicate check feature to identify, review, and merge potential duplicate candidate records in Oracle Recruiting.

The Check Duplicates action is available from:

• Candidate profiles
• Candidate job applications
• Candidate pool members
• Prospect records
• Event audiences

How duplicate checks work

When you run a duplicate check, the candidate you selected is compared against other candidate records using available identifiers and profile information, including:

• National Identifier: Type, Country, Value
• Name: First Name, Last Name
• Address: Country, Level 1, Level 2 according to the Geography Hierarchy Structure defined for your company. For example: Country, State, City
• Employment: Employer Name
• Education: Degree, School Name

If potential duplicates are found, they're displayed on the Review Duplicates page.

Review potential duplicates

The Review Duplicates page displays:

• Candidate name
• Candidate type
• National identifier and date of birth match information (depending on privileges)
• Match score (high, medium, low)

Use the match score and candidate information to determine whether the records represent the same person.

Candidate identifiers	Match score	Candidate identifiers
National Identifier	High	National Identifier
Name + Date of Birth + Address + Employment History + Education	High	Name + Date of Birth + Address + Employment History + Education
Name + 3 identifiers among Name, Address, Employment History, Education	High	Name + 3 identifiers among Name, Address, Employment History, Education
Name + Date of Birth Or, Name + 2 identifiers among Date of Birth, Address, Employment History, Education Or, At least 3 identifiers among Name, Address, Employment History, Education	Medium	Name + Date of Birth Or, Name + 2 identifiers among Date of Birth, Address, Employment History, Education Or, At least 3 identifiers among Name, Address, Employment History, Education
Name + 1 identifier among Address, Employment History, Education	Low	Name + 1 identifier among Address, Employment History, Education

Search for additional potential duplicates

If no duplicates are found, select Other Potential Duplicates to search for any other potential candidate duplicates using name, email address, phone number, person number.

The search includes:

• External candidates

• External contingent workers

• Ex-employees

• Ex-contingent workers

You can then compare and merge records when appropriate.

Compare candidate records

Select Compare to open the Compare page. The page displays candidate information side by side to help you determine whether the records belong to the same person.

You can also select Download Candidate Info to download a PDF version of the comparison for review before merging.

In some cases, radio buttons are available to select the candidate you want to keep. For example:

• If the candidates you selected are external candidates, you can select the alpha candidate which will be retained after the merge. The beta candidate will be deleted.
• If the candidates you selected is an ex-employee or ex-contingent worker and an external candidate, the radio buttons aren’t available. If one of the candidates is an ex-employee or ex-contingent worker, that candidate is retained by default.

Who	Can be merged with	Who's retained after the merge
External candidate	External candidate	User's choice
	Contingent worker as external candidate	Contingent worker as external candidate
	Ex-employee	Ex-employee
	Ex-contingent worker	Ex-contingent worker

Merge duplicate candidates

When you determine that two records represent the same person, select Merge.

If the merge is successful:

1. Candidate records are merged.
2. The retained candidate record remains active.
3. The Duplicate Merge Summary page opens.
4. A summary of the retained candidate record is displayed.

You can select Download Merged Info to download a PDF summary of the merged record.