Audit Event

This page is accessed via:

• Configuration and Administration > Technical Support > Configuration Audit
• Configuration and Administration > Property Management > Property Audit
• Configuration and Administration > User Management > Security Audit
• Business Process Automation > Agents and Milestones > Agent Audit
• Operational Planning > Planning Configuration Audit
• Master Data > Master Data Audit

Audit events allow you to view historical changes made to configuration and access data. These changes may affect the stability and performance of the system, making it useful to record what's been changed so that these changes can be viewed and possibly reverted.

An audit event may include:

• The type of change
• Before and after values
• The user that made the change
• The reason for the change

A user's ability to view audit events depends on:

• Their role access.
• Their domain rights. Viewing audit events is restricted to users with update rights to the audit event data domains.

Audit events cannot be modified or deleted by any user. However, privileged users may revert an event effectively restoring previous data. A new audit event is added for the reversion. Using the Audit Event Actions, you can also Export Audit and View Details.

Each audit event has an audit event type assigned to it, which controls how that event is audited.

You can search for and view audit events. Searchable fields include:

• Audit Event Type
• Previous and New Values:
  • If the event type is simple, such as a property change, you can search based on previous and new values. These are displayed in the finder results.
  • If the event type is structure, such as agent changes, previous and new values can be viewed through a SmartLink. They cannot be searched.
  • Some event types do not support previous and new values. 
• If the change is revertible.
• Reason the change was made. Some, but not all, types prompt for reasons.

A recurring process, Audit Event Cleanup, which deletes audit event records whose lifetime, as set in the audit event type, is less than three years.