Revert Audit Events

This page is accessed via:

  • Configuration and Administration > Technical Support > Configuration Audit > Actions > Revert.
  • Configuration and Administration > Property Management > Property Audit > Actions > Revert.
  • Configuration and Administration > User Management > Security Audit > Actions > Revert.
  • Business Process Automation > Agents and Milestones > Agent Audit > Actions > Revert.
  • Operational Planning > Planning Configuration Audit > Actions > Revert.

This action reverts the data to what it was prior to the audit event. For example, if the event reverts a change to a user's nickname, the previous nickname will replace the newer one. Not all events can be reverted. Such as, you cannot revert a user's password because passwords are not stored. Once an event is reverted, a new event is logged to show that it was reverted.

To revert a supported event, a user must have rights to revert.

Reverting Audit Events

  1. Enter a reason for reverting the event. Not all event types support entering a reason.
  2. Select the audit events to revert.
  3. Click View Details for any event to see detailed information on what you are reverting.
  4. Click Revert.

Related Topics