Rate Inquiry AI Agents

This page is accessed via the  (AI Chat) icon in the Global Header.

Note: These AI agents require Oracle Fusion AI Studio.

The AI Chat lists and agent by the name of RATE INQUIRY which you can use to see rates and routing options. You must enter your own question or prompt as detailed below.

Note: AI outputs may be inaccurate or incomplete (can include “hallucinations”), so you should validate results before relying on them. It is your responsibility to review AI-generated content before making decisions or taking action.

Using Rate Inquiry

Instead of identifying all available options at the Ask Oracle Rate Inquiry screen to get the rates and routing options, you can request rate and route options by specifying the source, destination, item details, and preferences. Write your requests as if you were speaking to a human.

The RATE INQUIRY agent consolidates all viable rate and routing options into a single, clear response, presenting key details in an easy-to-compare format. This enables you to quickly evaluate choices, whether prioritizing cost, speed, or other criteria, without repetitive navigation or manual cross-checking.

Your Ask Oracle question must include following required information:

• number of packaged items (GID, XID or name),
• item (GID, XID or name),
• source location (GID, XID or name), and
• destination location (GID, XID or name).

Optionally, you can include total weight and total volume for more accurate results.

You can ask for all available options, the fastest transit, or the lowest cost shipping solutions.

Using the RATE INQUIRY agent

1. In the Global Header, click the  (AI Chat) icon.
2. Select an agent of RATE INQUIRY.
3. In the Ask Oracle text box, enter a question pertaining to rates. For example, "How do I ship 10,000 battery from Kennedy Airport to Maywood_CA, with a per ship unit weight of 1.5 lb?"

Note: For each new message, you must include the required information listed above as the agent is not context aware.