SFTP Troubleshooting

  • It is important to have read and write permissions checked in your folders in SFTP. Otherwise, the system will not be able to get files or send files to your folder.
  • Configuration of the Local Directory is important. This is case sensitive. Please note that if the folder doesn’t exist currently, it will be created. Also, for get SFTP jobs, typically this path will be the same as your existing input interface processing jobs.
  • Set up of Process Input Files: If you are using Local Oracle WMS Cloud SFTP, you currently have this scheduled job set up. If you are setting up the new SFTP GET scheduled job, then you can copy the input folder path (highlighted below) to the Local directory section in SFTP GET scheduled jobs.

    Troubleshooting Process Input File

  • What is the goal of using SFTP Put files with a target as a LogFire system? Put is intended to transfer files to the client system because they will not have a way to download the file.

  • After a file has been processed it will be returned with a .tmp extension.