Oracle Accessibility Conformance Report

VPAT® Version 2.0 - October 2017

Name of Product:

Oracle Fusion Applications Common Dependencies 11.13.20.01.0

Product Description:

Oracle Fusion Applications represent a suite of business products that span Oracle's web-based enterprise software. This VPAT documents the information about the Common Applications that the Fusion Applications products rely on in terms of the responses to many technical standards based on the functionality provided by underlying technologies.

Date:

19-Dec-2019

Archive Note:

This VPAT applies to only version 11.13.20.01.0 prior to 14-Jul-2020. It does not apply to any versions of Oracle Fusion Applications Common Dependencies after this. This VPAT has been superseded by Oracle Fusion Applications Common Dependencies (Updated) 11.13.20.01.0.

Contact Information:

accessible_ww@oracle.com

Notes:

The products listed below are used by Fusion Applications, but we make no representation as regards their accessibility:

Oracle Business Intelligence Applications
Oracle Business Intelligence Enterprise Edition Plus
Oracle Business Intelligence Foundation Suite
Oracle Business Intelligence Publisher
Oracle Business Intelligence Reporting and Publishing Option
Oracle Business Intelligence Suite Enterprise Edition Plus
Oracle Business Process Management Suite
Oracle Data Integrator
Oracle SOA Suite
Oracle SOA Worklist Application
Oracle Entitlements Server (Security Console)
Oracle WebCenter Content
Oracle WebCenter Universal Content Management
Oracle WebLogic Server

Oracle Fusion Applications has several runtime modes, set via accessibility preferences, such as screen reader, high contrast, and large fonts modes. Please consult Oracle Fusion Applications Help for detailed information on accessibility preferences.

Dependent Products

This product interacts with or is built with the other Oracle products listedin this section. Click below to view information about the accessibility ofthese dependent products. Products listed are the versions available at thetime of publication of this document; newer documents may be available that supersedethese versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/index.html

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.0, at https://www.w3.org/TR/2008/REC-WCAG20-20081211/	Level A - Yes Level AA - Yes Level AAA - No
Section 508 as published in 2017, at https://www.Section508.gov	Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Supports with Exceptions: Some functionality of the product does not meet the criteria.
Does Not Support: Majority of functionality of the product does not meet the criteria.
Not Applicable: The criteria are not relevant to the product.

WCAG 2.0 Report

Table 1 also documents conformance with:

Section 508: Chapter 5 - 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 - 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content (Level A)	Supports with Exceptions	The product was tested for : Images that convey information have meaningful alternative text using ALT Images that are decorative are marked up using ALT=”” or CSS background images Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table) Titles for Objects and Applets are provided Controls have an associated name Text summary or alternative is provided for time-based media Non-text characters are not used or have meaningful alternative text CAPTCHAs are not used Exceptions: 26246301-Tooltip text mismatch in view menu in accessibility mode 27873415-Navigator button read twice when navigating through tabs in Accessibility mode 28061976-Adf doesn't allow to define tabIndex on Inputtext fields in Accessibility mode 28073327-Add Menu being read as popup by Screen Reader 28140920-Data on FND:PANELSECTIONEDIT Component read twice by Screen Reader 28239148-Screen Reader reads the field name and value with a blank on Business Intelligence Publisher online notification 28834814-Af:Separator component distorting the Action Menu in Accessibility Mode 27761998-Row deletion in Accessibility Mode is not confirmed 19356217 Accessibility:Unable to show error messages while performing pivoting, collapse, expand or setValue in the pivotTable 30601344-Navigation arrows on the product spring board does not get focus with tab key 30601287-Multiple Image links for the single person on Landing page
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)	Not Applicable	The product has no multimedia.
1.2.4 Captions (Live) (Level AA)	Not Applicable	The product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)	Not Applicable	The product has no multimedia.
1.3.1 Info and Relationships (Level A)	Supports with Exceptions	The product was tested for: User interface component labels are associated with the fields they are labeling Headings are encoded with HTML heading tags List markup is used for marking up lists Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate Data tables specify SUMMARY or CAPTION Layout tables use appropriate markup Groups of components are marked up with their description Style sheets are used only to change the layout and presentation on the screen Exceptions: 23172872-Empty Header Element on Panel Header of Card List Layout Component 26801270-Header cell is empty and is not the first row/column in Business Intelligence Publisher Reports 27211480-Empty Label on Sales Trend DSD MGR ,Infolet Dashboard ,Trend Detail reports 26361259-Table Column Text becomes Bold and Center in Accessibility Mode on Business Intelligence Publisher Reports 26264229-Project plan Gantt Chart displayed as table in Accessibility mode 26092455-Table summary attribute missing in KPI reports 26409761-Small Heading Font Size in large Font mode 27978305-In Screen Reader mode,Heading Structure issues IN ADF remote Region 28647438-In Screen Reader mode, Inner detail for a table record is shown as popup and OK button is not working 27823519-Missing column headings on Negotiation Approval History table in Accessibility mode 28408294-Screen Reader not able to interpret client-side LOV components 27031835-Title Attribute value in Simple Panel Component has H2 Font instead of H1 28182815-Missing or Empty Label error on selectOneChoice component in Accessibility mode 27852489-Additional Column is displayed on af:table in screen reader mode 28770014-Label missing for newly added checkbox under AF:Table component in Accessibility Mode 28770084-Screen Reader not reading the My Processes Name field on Default Saved Search and unselected Active and Default radio buttons 29443556-Losing Focus after closing the Search and Select Popup on KFF Search Field in Accessibility Mode 22666519-Scrollbar Tooltip using wrong row number in Accessibility Mode 30469431-Submit command buttons on Add Absence pages are incorrectly titled, buttons are announced incorrectly for screen reader 30647338-Username and Password have no Labels and not marked mandatory
1.3.2 Meaningful Sequence(Level A)	Supports with Exceptions	The product was tested for: The sequence of elements in the DOM matches a logical reading sequence Exceptions: 27699045-Accessibility:Not able to tab out to further sequence attributes from the User name attribute on Integrated Sales Agreement Contract page
1.3.3 Sensory Characteristics(Level A)	Supports	The product was tested for: Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
1.4.1 Use of Color(Level A)	Supports with Exceptions	The product was tested for: Information conveyed by color is available in alternative formats, such as shape, text, font weight Information conveyed by color has a contrast ratio of at least 3:1 Exceptions 30392675-Radio Button selection is not visible in High Contrast Mode
1.4.2 Audio Control(Level A)	Not Applicable	The product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)	Supports with Exceptions	The product was tested for: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1 All other text and images of text have a contrast ratio of at least 4.5:1 Exceptions: 26717434-Color contrast issues on Bar and Pie charts 28383291-Color contrast issues in Subscription Landing page 28797513-Accessibility Color Contrast Issues for Header/Sub Header/Cancel Button 29757677-Accessibility Contrast Issues in Data Exchange Landing Page 29882060-Contrast Issues in Mobile UI 30640740-Color contrast issues on command button and toolbar button
1.4.4 Resize text(Level AA)	Supports	The product was tested for: Text can be resized up to 200% without loss of content or functionality
1.4.5 Images of Text(Level AA)	Supports	The product was tested for: Images of text are only used when the technology can't create the desired visual presentation, the image can be customized or the particular image is essential
2.1.1 Keyboard(Level A)	Supports with Exceptions	The product was tested for: Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes Proper operation of unique keystrokes and access keys, including those listed in the product documentation The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms) Exceptions: 25972508-Unable to use the EssBase options using Keyboard in Rule Designer 26236198-Unable to highlight the embedded analytics graph components using Keyboard 26319409-Navigation issues on Ring Graph with Keyboard 26329384-Screen Reader doesn't read the number of Search Results 26435625-Diagram node messed up in Screen Reader mode on Firefox 26679135-Screen Reader doesn't read out Page Summary 26832619-Screen Reader reads disabled links as clickable 26241257-Unable to delete Reports on SR details Page in Accessibility mode 26615959-Unable to toggle Checkboxes in History Region using keyboard 23292047-Screen Reader not reading Tooltips 25424582-List of Values on a Popup are getting reset with an Invalid Value input 28886863-Numerical Links don’t show Keyboard Focus in Accessibility mode 27584898-First command Menu Item is not in focus on entering the popup page 26229595-No Hotkey to access the lower table inside Showdetailsheader 26402149-Loosing Focus while navigating to Train Stop in Screen Reader Mode 26482547-Tab doesn't work post deletion of a row on a popup with a table 27288787-Screen Reader doesn't recognize expand/collapse graphics icon in Jet component 28112406-Unable to dismiss isolated Popups in Mobile and Tablets in Screen Reader mode 26442731-Query by Example Filter Field is not editable using Keyboard 30647349-Hover title is not proper for Expand icons on Navigator in Accessibility mode 30604016-Unable to select date from multi date picker when this feature is used or from normal date fields when a screen reader mode is enabled
2.1.2 No Keyboard Trap (Level A)	Supports	The product was tested for: Movement of focus through each control only using the keyboard, with no keyboard trap that prevents focus from moving away from any control.
2.2.1 Timing Adjustable(Level A)	Supports	The product was tested for: Time limits in the product can be extended with at least 20 seconds warning up to 10 times
2.2.2 Pause, Stop, Hide (Level A)	Not Applicable	There is no automatic moving, blinking, scrolling in the application
2.3.1 Three Flashes or Below Threshold(Level A)	Supports	The product was tested for: No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks(Level A)	Supports with Exceptions	The product was tested for: A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page. Structure and hierarchy is marked up with Header elements outside of repetitive navigation links Exceptions 23627034-Skip Link Target to Page Header is required in Accessibility mode 30366037-Skip Links do not navigate to Main Content in Accessibility mode
2.4.2 Page Titled(Level A)	Supports with Exceptions	The product was tested for: Pages have a meaningful title specified in the TITLE element Exceptions: 29182498-Window Page Title no getting refreshed causing the Screen Reader issue 30372850-Page Titles are not sufficiently descriptive in Screen Reader mode
2.4.3 Focus Order(Level A)	Supports with Exceptions	The product was tested for: Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence Exceptions: 26179573-UI Component losing focus while returning from popup screen using keyboard 28128745-Focus gets set on Skip to Main Content instead of being on Page Header in Screen Reader mode 26328836-Tab page close icons are not accessible in Screen Reader mode 26328960-New Tab doesn't have focus in Accessible mode 30406864-User Icon receives focus three times while navigating using Tab key in Accessibility mode 30418072-Focus order is incorrect while navigating using Tab key in Accessibility mode 30406427-Incorrect Focus order causing multiple actions with Tab key 30170275-Incorrect Focus order on PeopleHQ HCM Page in Accessibility mode 30613844-User Profile Menu has three tab stops on the Landing page 30613860-Navigation is cumbersome with many tabs thorough Image links and Texts on the Landing page
2.4.4 Link Purpose (In Context)(Level A)	Supports with Exceptions	The product was tested for: The text of links and their surrounding paragraph, list, or table cell (with marked up table headers) is sufficient to describe their purpose Exceptions: 28039605-Link text errors on Scheduling Gantt Component in Screen Reader mode 30052258-Collapse and Expand icons should have context and reference to the region and section name in Accessibility Mode
2.4.5 Multiple Ways(Level AA)	Supports	The product was tested for: The pages are fully interlinked
2.4.6 Headings and Labels(Level AA)	Supports with Exceptions	The product was tested for: Headers describe the topic or purpose of the content below them Labels describe the purpose of the associated field Exceptions: 26284366-Multiple H1 Headers on Quotas UI Page in Accessibility mode 29812194-Screen Reader reads html inside the CK Editor 30330493-Accessibility:Label missing for role type combobox on Benefits page
2.4.7 Focus Visible(Level AA)	Supports with Exceptions	The product was tested for: Visual indication of the location of the focus Exceptions 30469406- Focus border on the Absence pages and other UI elements is not properly lined up with the button border, appears bleak
3.1.1 Language of Page(Level A)	Supports	The product was tested for: Properly set lang attribute for each page
3.1.2 Language of Parts(Level AA)	Supports with Exceptions	The product was tested for: Proper use of lang attribute for text passages that are in a different language than that of the page
3.2.1 On Focus(Level A)	Supports with Exceptions	The product was tested for: When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window Exceptions: 28641258-Initial Focus inside a Simple Panel is going to Save Button in Accessibility mode 26543420-Toggle Springboard action moves focus to parent page in Accessibility mode 27439282-KFF Reset Button loses focus in Accessibility mode 29707320-Focus not visible for SVG-Universal Panel Done button in Screen Reader Mode 29853607-Focus lost on Load More Action on AF:Listview Component in Accessibility Mode
3.2.2 On Input(Level A)	Supports	The product was tested for: Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window
3.2.3 Consistent Navigation(Level AA)	Supports	The product was tested for: Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time
3.2.4 Consistent Identification(Level AA)	Supports with Exceptions	The product was tested for: Images and controls are used and identified consistently throughout the product Exceptions 30493125-Inconsistent labeling on Accessibility Settings page
3.3.1 Error Identification(Level A)	Supports	The product was tested for: When input errors are detected, they are described to the user in text, including identifying the item where the error occurred
3.3.2 Labels or Instructions (Level A)	Supports with Exceptions	The product was tested for: Labels or instructions are provided when the product requires user input Exceptions: 28392181-Faceted Component Buttons and Labels are getting trimmed on Scheduled Course Search page in Accessibility mode 30614138 -Inefficient and confusing navigation structure in order for user to invoke Expenses
3.3.3 Error Suggestion (Level AA)	Supports	The product was tested for: Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data)(Level AA)	Supports	The product was tested for: Submissions can be reversed by the user Data is checked for input errors with an opportunity for the user to correct them Data can be reviewed, corrected, and confirmed by the user before they are finalized
4.1.1 Parsing(Level A)	Supports with Exceptions	The product was tested for: Elements in HTML content have complete start and end tags, are properly nested, do not contain duplicate attributes, and have unique IDs Pages validate to the HTML specification Exceptions: 26382081-Duplicate ID's on in Analytics Reports page 25895819-Duplicate ID's on Sales Analytics BI reports page 26027988-Duplicate ID's in Analytics Graph 27211385-Duplicate ID's in Sales Trend DSD MGR ,InfoletDashboard ,Trend Detail reports 27720031-Duplication of Buttons in Screen Reader mode on a page having multiple tables 26530943-Duplicate ID's on Item Landed Cost tables 26028702-Multiple Labels and Duplicate ID's in ZSF Analytics page 29682958-Accessibility:Document has multiple elements with same Id attribute on Manage Positions Page
4.1.2 Name, Role, Value (Level A)	Supports with Exceptions	The product was tested for: HTML controls have a programatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc. Additional state information is programatically exposed for HTML controls, such as whether a field is ‘required’. Custom controls have appropriate roles specified using the role attribute Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes Custom controls have a meaningful programatically exposed name Frames have a meaningful title specified in the title attribute Exceptions: 26336759-Screen Reader not reading the Info Titles 28073728-Screen Reader not reading the Information Text 28197408-Screen Reader doesn't read out the empty values as "blank" for "Input Text" component 28571388-Screen Reader does not read values of OJ-SELECT-ONE 28705005-Screen Reader goes into loop reading elements inside PanelCollectionEdit Component 28748304-Screen Reader not reading comments and attachment labels when wrapped within PANELLABELANDMESSAGE 28151754-Search is performed automatically without User action in Screen Reader mode 28771588-Filter Data being read incorrectly on Team Timecard UI in Screen Reader mode 29150771-Accessibility:Special characters like Hyphen, comma, full stop, question mark and brackets are not being spelled both in between text and in the email Id field 29237977-Accessibility:Missing Label for checkbutton on Team Time Cards page 29351474-Incorrect Contexts in Screen Reader Mode If Infolet Title Is El Expression 29422779-Accessibility:Inconsistent actions associated with Command Links/Buttons in IOS with MAF 2.5.1 29523573-Incorrect Header is displayed in the filter section of Manage Pages in Accessibility Mode 29682392-Screen Reader Mode causing the Tasks Panel to disappear 29972597-Empty H2 Header on Card List Layout Component 30351174-Input Search table Header missing in Screen Reader Mode 30423363-Accessibility:Missing Lables for text and dropdown fields on Skills and Qualifications page 27727304-Incorrect Description for show all Checkbox in WLC:TASKHISTOR 30127285-Facesmessage is not displayed in Screen Reader Mode 24921899-Screen Reader reads the Card Title and Sub-Title without Index 27321869-Screen Reader doesn't indicate change after QBE refreshes 28224295-Screen Reader not able to identify the Page Number 28530640-Screen Reader reads Label twice while using Down Arrow key on Input Date 29856582-Disabled Move Selected Item buttons are displayed as enabled in Screen Reader mode 30319269-Screen Reader not reading Continue button after the selection of toggle buttons in a questionnaire page 30406236-Multiple TAB actions and announcements occur on the "Settings and Actions" icon in Screen Reader mode 25853146-Missing Infolet headings on Maintenance Management Dashboard UI and Landing pages in Accessibility mode 28952966-Empty Headers on PurchaseRequisitions page in Accessibility mode

2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited Vision	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of Color	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited Hearing	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without Speech	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited Manipulation	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and Strength	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable	The product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria	Conformance Level	Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive Technology	Heading cell - no response required	Heading cell - no response required
502.2.1 User Control of Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility Features	Not Applicable	The product is designed to be isolated from the underlying platform.
502.3 Accessibility Services	Heading cell - no response required	Heading cell - no response required
502.3.1 Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object Information	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and Headers	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.4 Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of Values	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.6 Label Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical Relationships	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.8 Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of Text	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.10 List of Actions	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on Objects	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus Cursor	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.3.14 Event Notification	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility Features	Not Applicable	The product is not a platform or does not have access to platform accessibility features.
503 Applications	Heading cell - no response required	Heading cell - no response required
503.2 User Preferences	Not Applicable	The product is designed to be isolated from the underlying platform.
503.3 Alternative User Interfaces	Not Applicable	The product does not have assistive technology features.
503.4 User Controls for Captions and Audio Description	Heading cell - no response required	Heading cell - no response required
503.4.1 Caption Controls	Not Applicable	The product has no multimedia.
503.4.2 Audio Description Controls	Not Applicable	The product has no multimedia.
504 Authoring Tools	Heading cell - no response required	Heading cell - no response required
504.2 Content Creation or Editing	Not Applicable	The product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion	Not Applicable	The product is not an authoring tool.
504.2.2 PDF Export	Not Applicable	The product is not an authoring tool.
504.3 Prompts	Not Applicable	The product is not an authoring tool.
504.4 Templates	Not Applicable	The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602 Support Documentation	Heading cell - no response required	Heading cell - no response required
602.2 Accessibility and Compatibility Features	Supports	The product documentation describes: accessibility modes, either at installation or runtime special keystrokes needed to operate controls workarounds Accessibility-related documentation can be found at: Oracle Applications Cloud Using Common Features, Chapter 13 Accessibility
602.3 Scope - Incorporation of WCAG 2.0 AA	Supports	See the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable	Product documentation is in electronic format.
603 Support Services	Heading cell - no response required	Heading cell - no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Oracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication Needs	Supports	Oracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicableStandards/Guidelines, subject to Oracle's interpretation of those standards(available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: accessible_ww@oracle.com.

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.