25.1.9.1.11.3.3 Formatting Email with Templates
Format task notification emails with templates and placeholder values.
When sending email, you can reference an Email Template. This shared
component defines the email subject line along with a message header, body, and footer.
These sections can all use #NAME# substitutions as placeholders for
data you pass in anywhere you use the template to send a mail. Notice how the Notify
New Task email template below references a placeholder name
#NEW_TASK_SUBJECT# in the Email Subject field.
Figure 25-57 Email Template Used to Send New Task Notification
In the HTML Format section of the email template edit page, you can see this simple example only defines a static HTML body, but this section as well as Header and Footer can also mention additional placeholders if needed.
Figure 25-58 Email Body HTML in the Template for New Task Notification
Parent topic: Notifying Assignees on Create