Subscription Labs
1. How many times can I request an environment?
Subscription customers are eligible to have one active lab environment on any given day during the validity period of the subscription.
Note: You can request lab time for the same course multiple times.
If your issue remains unresolved (Requires Oracle Login):
2. Where do I see the credentials for my lab environment?
You will receive an email when your lab environment is ready. To access the credentials:
- Go to the Lab icon.
- You will find the credentials under Access Your Lab.
If your issue remains unresolved (Requires Oracle Login):
3. Lab files are not available for download. What should I do?
The course-related files are the sole property of Oracle University, and sharing the files is against Oracle University policy. The lab files will be available on the Guides Tab.
If your issue remains unresolved (Requires Oracle Login):
4. When I receive the details of my lab environment, can I use them for multiple courses?
No, every lab environment is built for a specific course. Follow the instructions in the Activity Guide to perform the labs.
If your issue remains unresolved (Requires Oracle Login):
5. While performing my lab activities, if I have technical questions related to the content, what should I do?
On the course page, click on the Ask the Instructor icon and submit your query.
