Guide Report
Purpose:
See an overview of all your content.
Details and Orientation:
Each record provides the details for a specific guide.
The report provides the following information:
- meta data about the guide like the name
- aggregated information like the engagement grade of the guide
- engagement data for the guide like how many users completed it
Legend:
Below is a listing of all the columns in the report and their description.
Api Name:
A unique identifier for the guide.
Title:
The 'name' of the guide. This is the name you see in the dashboard as well as in the help widget.
Engagement Grade:
The number of times that the guide was engaged with divided by the number of times it was viewed.
Api Name:
A unique identifier for the guide.
Title:
The 'name' of the guide. This is the name you see in the dashboard as well as in the help widget.
Completion Grade:
The number of times that the guide was completed divided by the number of times it was viewed.
Last viewed:
When was the last time a user viewed this guide.
Last advanced:
When was the last time a user engaged this guide.
Last completed:
When was the last time a user completed this guide.
Guide Views:
The number of times the guide was viewed.
Guide Engagements:
The number of times the guide was engaged.
Guide Completions:
The number of times the guide was completed.
Guide Closes:
The number of times the guide was closed.
Unique User Views:
The number of unique users that viewed the guide.
Unique User Engagements:
The number of unique users that engaged the guide.
Unique User Completions:
The number of unique users that completed the guide.
Started from Help Widget:
The number of times the guides was started from help widget.
Started Automatically:
The number of times the guides was started automatically.
Started from Permalink:
The number of times the guides was started using the permalink.
Started from API:
The number of times the guides was started using Javascript API.
Started from another Guide:
The number of times the guides was started from another guide (e.g. branches).
OGL ANALYTICS
Please refer to the OGL User Guide for a detailed breakdown of OGL Analytics & Reports , available from the Help Widget in the OGL console.
