Minimum System Requirements

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If you would like to order a server from Oracle for the purpose of running the gateway, Oracle recommends the Gateway Server X9-2. The gateway software has been certified on this server and has undergone extensive testing and tuning to ensure this configuration achieves the best performance and availability for your service offerings.

This server can be ordered through your Oracle sales representative or Oracle-authorized distributor.

To order the Gateway Server X9-2, contact Sales Assistance at +1-888-672-2534.

If you do not wish to purchase the certified server from Oracle, you can use a server or Virtual Machine (VM) that meets the following requirements:

Table 1 Advanced Support Gateway Minimum Host System Installation Requirements

Category	On-premises Minimum	On-premises Recommended	Additional Details
CPU	4 cores	8 cores	The CPU must be 64-bit, x86 architecture (x64 or x86-64). The most common vendors for these processors are Intel and AMD.
Memory	48 GB	64 GB	The recommended configuration supports up to eight (8) full-rack Oracle Engineered Systems (or equivalent products.) The minimum configuration is acceptable for a small installation that provides service for one (1) or (2) full rack Oracle Engineered Systems (or equivalent products.) The Gateway supports a maximum of 90 agents or up to 900 targets with status whichever is lower.
Storage	1 disk >=1 TB (if using local storage) Assume that 15% of a local boot disk will be unusable. That will leave a safe margin of error. See Gateway Storage Options for more information about usable space.	6 disks >= 1 TB each	Multiple disks are recommended to provide fault tolerance using RAID, which is supported by software. Hardware RAID is also supported but not necessary. All disks must be of equal size. A mixture of differently sized disks in the same system is not supported.
Network	One logical interface. Firewall ports opened.	One logical interface. Firewall ports opened.	Refer to Oracle Advanced Support Gateway Security Guide for details of the specific port and firewall requirements for the gateway to function properly.
Network Bandwidth	10 Mb/s connection to the internet. Optimally, 100 Mb/s is required between the Gateway and the supported systems.	10 Mb/s connection to the internet. Optimally, 100 Mb/s is required between the Gateway and the supported systems.

The Gateway can be installed in one of the following ways:
- Directly onto any server hardware that is supported by Oracle Linux 8.x and Unbreakable Enterprise Kernel (UEK) 5.4 (or later), or
- On Oracle VM, or
- On a VM that supports installation of Oracle Linux 8.x and Unbreakable Enterprise Kernel (UEK) 5.4 or later. For further information, see MOS Note 417770.1.
  
  To review the Oracle Support position for Oracle products running on virtualized environments, see MOS Note 249212.1.
You can view a list of servers that have been certified to run on Oracle Linux from the Oracle Linux certified hardware page at:

http://linux.oracle.com/pls/apex/f?p=117:1:489726292744914

Note - Due to incompatibility issues associated with installing the Gateway software on Cisco UCS servers, it is recommended that Cisco UCS servers not be used for the Gateway hardware.

If the configuration shown in the table is not available, then email acsdirect_us@oracle.com or contact your Oracle sales representative.

If the gateway is required for more than two full rack systems per site, then a custom configuration with more cores, disks, or memory is required and can be configured on the Oracle Store or ordered through your Oracle sales representative or Oracle-authorized distributor. The recommended configuration will support up to eight (8) Oracle Engineered Systems.