1 About Provisioning

This document describes how to set up services framework for provisioning telco services in Oracle Communications Billing and Revenue Management (BRM).

See also:

• About Provisioning

• Provisioning Telco Services by Using Services Framework Manager

• Provisioning Non-Telco Services by Using Services Framework

• Setting Up Provisioning for GPRS Services

• Creating Provisioning Tags

• Implementing Provisioning Tags for Telco Services

About Service Provisioning

You use service provisioning to make changes on the network based on changes in service status in BRM or changes to the product offerings that customers purchase. For example:

• If a customer purchases a charge offer that includes voice mail, you can send commands to create the voice mailbox on the network when the charge offer is purchased.

• If a customer changes the status of a service, you can send a command to the network to activate or deactivate the service.

• You can activate or deactivate service extensions and supplementary services; such as call forwarding.

You can use one of the following methods to define provisioning tags, depending on what the tag is for:

• For telco services, use Services Framework Manager to define provisioning tags in most cases. You must use Services Framework Manager if the provisioning tag creates supplementary services or service extensions. See "Provisioning Telco Services by Using Services Framework Manager".

• For non-telco services, the provisioning tag framework is the recommended method of creating provisioning tags. However, you can also use Services Framework Manager to provision non-telco services. See "Provisioning Non-Telco Services by Using Services Framework".