Provisioning Flags

About GSM Service Provisioning Flags

GSM services use the standard BRM status attributes: active, inactive, and closed. In addition, GSM services include provisioning flags that indicate provisioning status.

Service orders often include multiple provisioning requests. For example, a service order might include provisioning requests for the following:

The bearer service.
One or more supplementary services.
A voice mailbox.

In some cases, only some of the provisioning requests in an order can be completed, while others fail. In most cases, if a service can be configured so that the customer can at least perform some activities, the service order status is successful. In that case, the remaining provisioning requests can be completed later. Your business policies or your provisioning configuration might be different. For example, you might specify which services or supplementary services must be provisioned before an account can be created.

You can use the provisioning flags to customize your business policies, use event notification to trigger e-mail, or write status changes to a log file.

If provisioning or unprovisioning fails, you must perform the provisioning operation manually on the network, or complete the processing in the provisioning system. You cannot resend the provisioning service order.

Table 2–2 lists the GSM service provisioning flags.

Table A-1 Provisioning Flags for GSM Services

Provisioning Flag	Description
Processing-Provisioning	Provisioning for the GSM service is in progress. This flag is set by BRM when you create or activate a service.
Provisioning-Failed	Provisioning for the GSM service has failed. This flag is set by BRM: When provisioning fails while activating a service. When provisioning fails while inactivating or closing a service. If a service is closed but has a Provisioning-Failed flag, BRM returns an error.
Unprovisioning	The GSM service is in the process of being unprovisioned. This flag is set by BRM when you close or inactivate a service.
Suspend	The GSM service is suspended. This flag is set by BRM when you inactivate a service.

About Supplementary Service Provisioning Flags

Customer Center displays the provisioning flags of supplementary services in the Service tab.

The default supplementary service provisioning flags are shown in Table 2–3:

Table A-2 Default Supplementary Service Provisioning Flags

Provisioning Flag	Description
Provisioning	The supplementary service is in the process of being provisioned.
Provisioning Failed	Supplementary service provisioning failed.
Active	Supplementary service provisioning completed successfully.
Suspending	The supplementary service is in the process of being inactivated.
Suspending Failed	Unprovisioning failed while the supplementary service was being inactivated.
Suspended	The supplementary service was successfully inactivated.
Unprovisioning	The supplementary service was canceled and the supplementary service is in the process of being unprovisioned.
Unprovisioning Failed	The supplementary service was canceled but unprovisioning failed.
Unprovisioned	The supplementary service was successfully canceled and unprovisioned.

About Service ERA Provisioning Flags

Customer Center displays the provisioning flags of service-based ERAs that have a provisioning impact. (Some ERAs do not require provisioning.) The default provisioning flags are shown in Table 2–4:

Table A-3 Service ERA Provisioning Flags

Provisioning Flag	Description
No_op	There is no provisioning impact.
Provisioning	The ERA is in the process of being provisioned.
Provisioning Failed	ERA provisioning failed.
Active	ERA provisioning completed successfully.
Suspending	The ERA is in the process of being inactivated.
Suspending Failed	Unprovisioning failed while the ERA was being deleted.
Suspended	The ERA was successfully deleted.
Unprovisioning	The ERA was deleted and is in the process of being unprovisioned.
Unprovisioning Failed	The ERA unprovisioning failed.
Unprovisioned	The ERA was successfully unprovisioned.