Properties Events Detail Tab

Use the Properties Events Details tab to name task state-based and task status-based event notifications, specify the rule that triggers the event, set the priority level, enable or disable the event, and specify whether to send the notification by email.

Field Use

Name

Enter the mnemonic for the notification.

Display Name

Enter the name to be displayed to the user.

Rule

Select the rule the system should evaluate before generating this notification. This field defaults to the system-based null_rule.

If you do not change the default value, OSM will always trigger this notification when the task reaches the specified state or when the task transitions to the specified status. See "Defining Order Rules" for more information about setting up new rules.

Priority

Enter a priority from 1 to 255 (1 is the highest priority). The notification with the highest priority is evaluated first.

Enabled

Select to enable this notification, or deselect the option if you intend to implement the notification at a later time.

Email

Select to send email notifications to all users in the workgroup associated with the specified role.

By default, notifications appear in the Notifications page of the Task web client. However, you can specify that notifications be sent by email by selecting the Email check box.

When you assign users to a workgroup in the OSM Administration area of the Order Management web client, you can set up OSM to notify users by email. When a notification occurs, the system sends a notification ID number through email.

See OSM Order Management Web Client User's Guide for information about configuring email notification properties for user roles.

State

Appears for task entities only. Select the state to which the task must be in before OSM evaluates the rule associated with the event.

The three mandatory states (accepted, completed, received) and all custom states that you defined on the Task editor States/Statuses tab appear as values.