- EAGLE System Health Check Guide
- Procedures
3 Procedures
Pre-Health Check Requirements
This procedure verifies that all pre-healthcheck requirements have been met. Perform the following tasks before continuing:
Contact My Oracle Support (MOS) and ask for HEALTHCHECK ASSISTANCE.
Prerequisites- Verify that on-site personnel are available.
- Verify that Upgrade media is on-site or Upgrade target release has been downloaded to disk. Please reference Upgrade document Appendix B for these procedures.
- Verify that all terminal and modem recourses are available for remote access.
Execute the following steps:
- Issue the following command to display GPL status.
Rept-stat-gpl:gpl=oamHCResponse to GPL status command is displayed.eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y GPL Auditing ON GPL CARD RUNNING APPROVED TRIAL OAMHC 1113 135-016-000 135-016-000 135-016-000 * OAMHC 1115 135-016-000 135-016-000 135-016-000 * Command Completed. ;If either 1113 or 1115 are not displayed, this procedure fails. Otherwise, continue to next procedure.
Health Check Preparation
- Issue the command to log in to the EAGLE terminal.
login:uid=XXXXXXResponse to login command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y User logged in on terminal X ; - Issue the command to retrieve terminal status.
rtrv-trmResponse to retrieve terminal command is displayed.
Record the numbers that appear in the TRM column below corresponding to the terminal port being used to capture, SEAS terminals, and user terminal. In this example, terminal 12 is a printer, terminal 10 is the user’s terminal, and terminal 17 is the SEAS. Refer to Data Capture for information on how to set up terminals for data capture.
CAPTURE _______
SEAS _______
USER _______
If not already activated, start mechanism to capture data. Refer to Data Capture for recommendation on data capture.
Record the initial output group configuration for the user’s and capture terminals. Also record user’s TMOUT value
Verify that all terminal groups for the printers show YES. If so, go to step 4. If any groups show NO, continue to step 3.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y TRM TYPE COMM FC TMOUT MXINV DURAL 1 NONE 9600 -7-E-1 SW 30 5 00:01:00 2 NONE 9600 -7-E-1 SW 30 5 00:01:00 3 NONE 9600 -7-E-1 SW 30 5 00:01:00 4 NONE 9600 -7-E-1 SW 30 5 00:01:00 5 NONE 9600 -7-E-1 SW 30 5 00:01:00 6 NONE 9600 -7-E-1 SW 30 5 00:01:00 7 NONE 9600 -7-E-1 SW 30 5 00:01:00 8 NONE 9600 -7-E-1 SW 30 5 00:01:00 9 NONE 9600 -7-E-1 SW 30 5 00:01:00 10 VT320 9600 -7-E-1 SW 30 5 00:01:00 11 NONE 9600 -7-E-1 SW 30 5 00:01:00 12 PRINTER 9600 -7-E-1 SW 30 5 00:01:00 13 VT320 9600 -7-E-1 SW 30 5 00:01:00 14 NONE 9600 -7-E-1 SW 30 5 00:01:00 15 NONE 9600 -7-E-1 SW 30 5 00:01:00 16 NONE 9600 -7-E-1 SW 30 5 00:01:00TRM TYPE LOC TMOUT MXINV DURAL SECURE 17 SEAS 1108 30 5 00:01:00 no 18 TELNET 1108 30 5 00:01:00 no 19 TELNET 1108 30 5 00:01:00 no 20 TELNET 1108 30 5 00:01:00 no 21 TELNET 1108 30 5 00:01:00 no 22 TELNET 1108 30 5 00:01:00 no 23 TELNET 1108 30 5 00:01:00 no 24 TELNET 1108 30 5 00:01:00 noTRM TRAF LINK SA SYS PU DB 1 YES YES YES YES YES YES 2 NO NO NO NO NO NO 3 NO NO NO NO NO NO 4 NO NO NO NO NO NO 5 NO NO NO NO NO NO 6 NO NO NO NO NO NO 7 NO NO NO NO NO NO 8 NO NO NO NO NO NO 9 YES YES YES YES YES YES 10 YES YES YES YES YES YES 11 NO NO NO NO NO NO 12 YES YES YES YES NO NO 13 YES YES YES YES YES YES 14 NO NO NO NO NO NO 15 NO NO NO NO NO NO 16 NO NO NO NO NO NO 17 NO NO NO NO NO NO 18 NO NO NO NO NO NO 19 NO NO NO NO NO NO 20 NO NO NO NO NO NO 21 NO NO NO NO NO NO 22 NO NO NO NO NO NO 23 NO NO NO NO NO NO 24 NO NO NO NO NO NO ; USER ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ TMOUT ____ CAP ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ - Issue the command to change all terminal groups.
chg-trm:trm=P:all=yes(Where P is the location of the capture terminal recorded in step 2)
Response to change terminal command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y chg-trm:trm=P:all=yes Command entered at terminal #X. ; eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y CHG-TRM: MASP A – COMPLTD ; - Issue the command to activate capture.
act-echo:trm=P(Where P is a capture terminal port that was selected in step 2)
Response to activate command is displayed.
Verify that the capture terminal is correctly collecting data.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y Scroll Area Output will be echoed to Terminal X. ; (Caution: loss of output may occur if too many terminals are echoed) - Issue the command to change the terminal groups to the optimal settings.
chg-trm:trm=X:all=no:tmout=0:sa=yes:sys=yes:db=yes:dbg=yes(Where X is the location of the user’s terminal recorded in step 2.)
Response to change terminal command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y chg-trm:trm=X:all=no:tmout=0:sa=yes:sys=yes:db=yes:dbg=yes Command entered at terminal #X. ; eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y CHG-TRM: MASP A – COMPLTD ; - Issue the command to display optional features.
rtrv-featResponse to retrieve feature command is displayed.
Record the on/off status of the features in the following table.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y EAGLE FEATURE LIST GTT = on GWS = on NRT = off X25G = off LAN = on CRMD = off SEAS = off LFS = off MTPRS = off FAN = on DSTN5000 = off WNP = off CNCF = off TLNP = off SCCPCNV = off TCAPCNV = off IPISUP = off X252000 = off PLNP = off NCR = off ITUMTPRS = on SLSOCB = off EGTT = on VGTT = on MPC = on ITUDUPPC = on MEASPLAT = on TSCSYNC = off E5IS = off ;Note:
The following table lists all possible feature bits. Feature bits differ between releases, so one may appear in this table that will not exist on a particular EAGLE.GTT ON / OFF GWS ON / OFF NRT ON / OFF LAN ON / OFF CRMD ON / OFF LFS ON / OFF MTPRS ON / OFF FAN ON / OFF DSTN5000 ON / OFF WNP ON / OFF CNCF ON / OFF TLNP ON / OFF SCCPCNV ON / OFF TCAPCNV ON / OFF IPISUP ON / OFF PLNP ON / OFF NCR ON / OFF ITUMTPRS ON / OFF SLSOCB ON / OFF EGTT ON / OFF VGTT ON / OFF MPC ON / OFF ITUDUPPC ON / OFF MEASPLAT ON / OFF TSCSYNC ON / OFF E5IS ON / OFF - Issue the command to display feature keys that have been enabled.
rtrv-ctrl-featResponse to the command is displayed.
Record if LNP ported TN feature key and LNP ELAP Configuration is on and displayed as well as the current quantityNote:
If feature access key outputs “off” for status or does not appear in output the feature is OFF.Also record whether the EIR feature is on:
LNP ported TN: ON / OFF
Quantity: _____________
LNP ELAP Config: ON/OFF
EIR: ON/OFF
Record if TPS feature key Configuration is on and displayed as well as the current quantity. Also record whether any temporary TPS keys are displayed as enabled. Verify no temporary TPS keys are enabled.
TPS Status: __ ON / OFF__
Quantity: _____________
Temporary TPS Enabled:
YES/NO
If upgrading to Rel 46.4 or higher & the source release is 46.3 or prior, the HIPR2 High Rate Mode must be on. Otherwise, this procedure fails.Note:
If the HIPR2-High-Rate-Mode feature (partnum=893020101) is not activated, then steps must be followed to ensure that the cables have been properly installed and operation of IMT buses at 2.5 Gbps is verified. See Cabling in Hardware Reference and Activating the HIPR2 High Rate Mode Feature in Database Administration - System Management for more information. This activity needs to be performed during a maintenance window.rtrv-ctrl-feat Command entered at terminal #X. ; eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE XX.x.x.x.x-YY.yy.y The following features have been permanently enabled: Feature Name Partnum Status Quantity TPS 893000101 on 100 EAGLE Product 893007201 on ---- LNP ELAP Configuration 893010901 on ---- LNP ported TNs 893011036 on 384000000 EIR 893012301 on ---- HIPR2 High Rate Mode 893020101 on ---- G-Flex 893021901 on ---- EPAP Data Split 893039801 on ---- The following features have been temporarily enabled: Feature Name Partnum Status Quantity Trial Period Zero entries found. The following features have expired temporary keys: Feature Name Partnum Zero entries found. - Issue the command to retrieve IP security feature key.
rtrv-ctrl-feat:partnum=893400001Response to retrieve command is displayed.
Note any IP Security Issue that is detected.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE XX.x.x.x.x-YY.yy.y The following features have been enabled: Feature Name Partnum Status Quantity EAGLE OA&M IP Security 893400001 off ---- ****************************************************************** ******** WARNING IP SECURITY ISSUE DETECTED ******** ****************************************************************** ** EAGLE OA&M IP Security FAK is not enabled and ON ** ** The SECU_DFLT parameter SSH is set to OFF ** ** One or more of the FTP servers has SECURITY parameter to OFF ** ****************************************************************** ; - Issue the command to retrieve serial number for this node.
rtrv-serial-numResponse to retrieve command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE XX.x.x.x.x-YY.yy.y System serial number = nt00001659 System serial number is locked. ;All steps in this procedure were completed.
General System Status
- Issue the command to display IMT errors.
rept-imt-lvl1:r=summary:sloc=1201:eloc=1115Response to IMT report command is displayed.
If UHC2 is being executed, verify that large values are not displayed in any highlighted columns.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y ========================================================================= SUMMARY REPORT: Totals accumulated from all requested cards Count Bus A Value Bus B Value ----- ----------- ----------- Transmit Packet 0M 0M Transmit Byte 0M 0M Receive Packet 0M 0M Receive Byte 0M 0M Receive Packet with CRC Error 0 0 Receive Packet with Format Error 0 0 Receive Packet with Invalid Length 0 0 Primary Control Receive Error 0 0 Primary Control Transmit Error 0 0 Primary Control Sanity Error 0 0 Violation Error 0 0 CPU Receive FIFO Full 0 0 IMT Receive FIFO Half Full 0 0 CPU Receive FIFO Half Full 0 0 DMA Terminal Count Interrupt 0 0 MSU Retransmitted 0 0 MSU Safety Packet 0 0 ASU Safety Packet 0 0 TSU Safety Packet 0 0 IMT Receive FIFO Full 0 0 SSU Safety Packet 0 0 ----------------------------------------------------------------------- ;END OF REPORT ; - Issue the status command for the MUX cards.
rept-stat-muxResponse to MUX status command is displayed.
Verify that all cards are IS-NR.
Record the types of MUX cards displayed (circle all that are applicable):
HIPR HIPR2
If upgrade to Rel 46.4 or higher & the source release is 46.3 or prior, then all cards must show HIGH in the BITRATE (ACT) column. Otherwise, this procedure fails.Note:
If the REPT-STAT-MUX shows BITRATE (ACT) as LOW, then steps must be followed to ensure that the cables have been properly installed and operation of IMT buses at 2.5Gbps is verified. See "Cabling" in Hardware Reference and "Activating the HIPR2 High Rate Mode Feature" in Database Administration - System Management for more information. This activity needs to be performed during a maintenance window.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y CARD TYPE PST SST AST BITRATE BITRATE BERT (OPER) (ACT) STATUS --------------------------------------------------------------------------- 1109 HIPR2 IS-NR Active ----- LOW LOW UNKNOWN 1110 HIPR2 IS-NR Active ----- LOW LOW UNKNOWN 1209 HIPR2 IS-NR Active ----- LOW LOW UNKNOWN 1210 HIPR2 IS-NR Active ----- LOW LOW UNKNOWN 1309 HIPR2 IS-NR Active ----- LOW LOW UNKNOWN 1310 HIPR2 IS-NR Active ----- LOW LOW UNKNOWN Command Completed. ; - Issue the report IMT information command. Repeat for all MUX types recorded in
Step 2.
rept-imt-info:report=XXXXerr(where report=hiprerr if HIPR cards were detected in step 2;
report=hipr2err is HIPR2 cards were detected in step 2.)
Response to report IMT information command is displayed.
Note:
Output abridged for brevity, Actual output varies based on software release and card type.eaglestp YY-MM-DD hh:mm:ss EST PPP XX.x.x-YY.y.y XXXX Summary Report: Summed across all requested cards for each bucket XXXX Hourly Bucket Statistics ========================================================================= Bucket Low Speed Statistic BUS A Value BUS B Value ------ ------------------- ----------- ----------- XX IMT Rx Packet CRC Error 0 0 IMT Rx Packet Format Error 0 0 IMT Rx Violation Error 0 0 IMT Rx Command Error 0 0 IMT Rx FIFO Full 0 0 IMT Rx FIFO Half Full 0 0 IMT Tx FIFO Full 0 0 IMT Tx FIFO Half Full 1 0 High Speed Statistic BUS A Value BUS B Value -------------------- ----------- ----------- IMT Rx Packet CRC Error 0 0 IMT Rx Disparity Error 0 0 IMT Rx Sync Lost Error 0 0 IMT Rx Code Word Error 0 0 CPU Rx FIFO Full 0 0 CPU Rx FIFO Half Full 0 0 CPU Rx FIFO Empty Before SOM 0 0 CPU Rx FIFO Empty Before EOM 0 0 CPU Rx Packet SOM Before EOM 0 0 CPU Rx Packet CRC Error 0 0 DMA terminal count 0 0 CPU Tx Buffer EOB 0 0 CPU Tx Buffer Full 0 0 CPU Tx Buffer Half Full 9 9 IMT Bypass FIFO Full 0 0 IMT Bypass FIFO Half Full 0 0 IMT Rx FIFO Full 0 0 IMT Rx FIFO Half Full 0 0 Misc Speed Statistic BUS A Value BUS B Value -------------------- ----------- ----------- Shelf ID UART Framing Error 0 0 Shelf ID UART Overrun Error 0 0 ; - Issue the command to clear IMT errors.
clr-imt-stats:all=yesResponse to clear IMT stats command is displayed.
eaglestp YY-MM-DD hh:mm:ss EST PPP XX.x.x-YY.y.y clr-imt-stats:all=yes Command entered at terminal #X. ; Eaglestp 98-03-09 14:09:41 EST Rel XX.X.X-x.x.x Clear IMT Statistics command(s) issued... ; - Issue the command to report system status.
rept-stat-sysResponse to system status command is displayed.
Record the Software Release:
REL. _______
Record any card types that are not IS-NR.
Investigate and record cards whose status cannot be explained.
Card Type: _______
Card Type: _______
Record the number of IS-NR SS7IPGW and IPGWI cards.
Verify the IP System is not deploying both SS7IPGW and IPGWI Cards by ensuring either SS7IPGW or IPGWI has 0 cards IS-NR.
SS7IPGW Cards: _______
IPGWI Cards: _______
eaglestp YY-MM-DD hh:mm:ss EST PPP XX.X.X-x.x.x MAINTENANCE STATUS REPORT Maintenance Baseline established. Routing Baseline established. SCCP Baseline established. ALARMS: CRIT= 0 MAJR= X MINR= X INH= 0 OAM 1113 IS-NR Standby INH= 0 OAM 1115 IS-NR Active INH= 0 LIM CARD IS-NR= X Other= X INH= 0 X25 CARD IS-NR= X Other= X INH= 0 SCCP CARD IS-NR= X Other= X INH= 0 GLS CARD IS-NR= X Other= X INH= 0 SS7IPGW CARD IS-NR= X Other= X INH= 0 IPGWI CARD IS-NR= X Other= X INH= 0 CLOCK IS-NR= X Other= X INH= 0 IMT IS-NR= X Other= X SLK IS-NR= XX Other= X INH= 0 DLK IS-NR= X Other= X INH= 0 LINK SET IS-NR= XX Other= X INH= 0 SS7 DPC IS-NR= XX Other= X X25 DPC IS-NR= X Other= X CLUST DPC IS-NR= X Other= X XLIST DPC IS-NR= X Other= X DPC SS Actv = X Other= X SEAS SS IS-NR= X Other= X SEAS X25 IS-NR= X Other= X INH= 0 LSMS SS IS-NR= X Other= X LSMS Q.3 IS-NR= X Other= X INH= 0 TERMINAL IS-NR= X Other= XX INH= 0 Command Completed. ; - Issue the command to report signaling link status.
rept-stat-slkResponse to report signaling links status command is displayed.
eaglestp YY-MM-DD hh:mm:ss EST PPP XX.X.X-x.x.x SLK LSN CLLI PST SST AST 1201,A ls1 ----------- IS-NR Avail ----- 1201,B ls4 ----------- OOS-MT Unavail ----- 1202,A ls1 ----------- IS-NR Avail ----- 1202,B ls1 ----------- IS-NR Avail ----- 1203,A ls1 ----------- IS-NR Avail ----- 1203,B ls2 ----------- IS-NR Avail ----- 1204,A ls4 ----------- IS-NR Avail ----- 1204,B ls3 ----------- IS-NR Avail ----- 1205,A ls5 ----------- IS-NR Avail ----- 1205,A1 ls5 ----------- IS-NR Avail ----- 1205,A2 ls5 ----------- IS-NR Avail ----- 1205,A3 ls5 ----------- IS-NR Avail ----- 1205,B3 ls5 ----------- IS-NR Avail ----- 1206,A ls6 ----------- IS-NR Avail ----- 1206,B ls6 ----------- IS-NR Avail ----- 1207,A ls7 ----------- IS-NR Avail ----- 1207,B ls7 ----------- IS-NR Avail ----- 1211,A ls11 ----------- IS-NR Avail ----- 1211,B ls11 ----------- IS-NR Avail ----- 1301,A ls1301i0 ----------- IS-NR Avail ----- 1301,B ls1301i0 ----------- IS-NR Avail ----- 1302,A ls1302i0 ----------- IS-NR Avail ----- 1302,B ls1302i0 ----------- IS-NR Avail ----- 1303,A ls1303i0 ----------- IS-NR Avail ----- 1303,B ls1303i0 ----------- IS-NR Avail ----- 1304,A ls1304i0 ----------- IS-NR Avail ----- 1304,B ls1304i0 ----------- IS-NR Avail ----- 1311,A ls1311i0 ----------- IS-NR Avail ----- 1311,B ls1311i0 ----------- IS-NR Avail ----- 1311,A1 ls1311i0 ----------- IS-NR Avail ----- 1311,B1 ls1311i0 ----------- IS-NR Avail ----- Command Completed. ; - Issue the command to retrieve card provisioning.
rtrv-cardResponse to retrieve command is displayed.
eaglestp YY-MM-DD hh:mm:ss EST PPP XX.x.x-YY.y.y CARD TYPE APPL LSET NAME LINK SLC LSET NAME LINK SLC 1101 ENET IPSG stpa220a A 0 sc4a224a B 0 sc1a221a A1 0 sc5a225a B1 0 sc2a222a A2 0 sc6a226a B2 0 sc3a223a A3 0 sc7a227a B3 0 stpa027i A4 0 sp1a028i B4 0 sc1a028i A5 0 sp2a029i B5 0 sc2a029i A6 0 sp3a030i B6 0 sc3a030i A7 0 sp4a031i B7 0 1102 TSM GLS 1103 DSM VSCCP 1105 ENET IPSG stpa220a A 1 sc4a224a B 1 sc1a221a A1 1 sc5a225a B1 1 sc2a222a A2 1 sc6a226a B2 1 sc3a223a A3 1 sc7a227a B3 1 stpa027n A4 1 sp1a028n B4 1 1106 LIME1 CCS7ITU sc6a033i A 0 1107 DCM IPGWI sc5a032i A 1 1108 MCPM MCP 1111 ENET IPSG lg1111a00 A 0 lg1111i01 A1 0 lg1111n02 A2 0 1112 ENET IPSG lg1111a00 A 1 lg1111i01 A1 1 lg1111n02 A2 1 1113 E5-MCAP OAM 1114 TDM-A 1115 E5-MCAP OAM 1116 TDM-B 1117 MDAL 1201 ENET IPSG stpa220a A 3 sc4a224a B 3 sc1a221a A1 3 sc5a225a B1 3 sc2a222a A2 3 sc6a226a B2 3 sc3a223a A3 3 sc7a227a B3 3 stpa027i A4 3 sp1a028i B4 3 sc1a028i A5 3 sp2a029i B5 3 sc2a029i A6 3 sp3a030i B6 3 sc3a030i A7 3 sp4a031i B7 3 stpa027n A8 3 sp1a028n B8 3 sc1a028n A9 3 sp2a029n B9 3 sc2a029n A10 3 sp3a030n B10 3 sc3a030n A11 3 sp4a031n B11 3 1203 LIMT1 SS7ANSI ls3307a00 A 0 ls3307a04 B 0 ls3307a00 A1 1 ls3307a04 B1 1 ls3307a00 A2 2 ls3307a04 B2 2 ls3307a00 A3 3 ls3307a04 B3 3 ls3307a08 A4 0 ls3307a12 B4 0 ls3307a08 A5 1 ls3307a12 B5 1 ls3307a08 A6 2 ls3307a12 B6 2 ls3307a08 A7 3 ls3307a12 B7 3 ls3307a16 A8 0 ls3307a20 B8 0 ls3307a16 A9 1 ls3307a20 B9 1 ls3307a16 A10 2 ls3307a20 B10 2 ls3307a16 A11 3 ls3307a20 B11 3 ls3307a24 A12 0 ls3307a28 B12 0 ls3307a24 A13 1 ls3307a28 B13 1 ls3307a24 A14 2 ls3307a28 B14 2 ls3307a24 A15 3 ls3307a28 B15 3 1205 DCM IPLIMI sc4a031i A 0 sc4a031n B 0 sc4a031i A1 1 sc4a031n B1 1 1206 DCM IPLIMI sc4a031i A 8 sc4a031n B 8 sc4a031i A1 9 sc4a031n B1 9 1207 LIMATM ATMANSI sc8a228a A 1 sc9a229a B 1 1208 ENET IPSG lg2305a00 A 7 gr2305i01 A1 7 gr2305n02 A2 7 1211 ENET IPSG stpa220a A 4 sc4a224a B 4 1212 MCPM MCP 1213 LIME1 CCS7ITU ls1213i00 A 0 lr1213i04 B 0 ls1213i01 A1 0 lr1213i05 B1 0 1215 ENET IPSG lg1111a00 A 2 lg1111i01 A1 2 lg1111n02 A2 2 1216 ENET IPSG lg1111a00 A 3 lg1111i01 A1 3 lg1111n02 A2 3 1217 DSM VSCCP ; - Issue the command to report card status.
rept-stat-cardResponse to card status command is displayed.
Look for the slot ID of any IS-ANR or OOS-MT status cards. Ensure that any cards in this state can be explained.
Record the card locations of the MASPs:
Active MASP ______
Standby MASP ______
eaglestp YY-MM-DD hh:mm:ss EST PPP XX.x.x-YY.y.y CARD VERSION TYPE GPL PST SST AST 1101 134-060-000 DCM IPGHC IS-NR Active ----- 1102 134-060-000 LIME1 SS7HC IS-NR Active ----- 1103 134-060-000 LIME1 SS7ML IS-NR Active ----- 1104 134-060-000 LIMDS0 SS7ML IS-NR Active ----- 1105 134-060-000 MCPM MCP IS-NR Active ----- 1106 134-060-000 LIMATM ATMANSI IS-NR Active ----- 1107 134-060-000 DCM IPGHC IS-NR Active ----- 1108 134-060-000 DSM SCCPHC IS-NR Active ----- 1109 134-060-000 HIPR HIPR IS-NR Active ----- 1109 134-060-000 HIPR HIPR IS-NR Active ----- 1111 ----------- DSM VSCCP OOS-MT Isolated ----- 1112 134-060-000 TSM GLSHC IS-NR Active ----- 1113 134-060-000 E5MCAP OAMHC IS-NR Standby ----- 1114 ----------- E5TDM IS-NR Active ----- 1115 134-060-000 E5MCAP OAMHC IS-NR Active ----- 1116 ----------- E5TDM IS-NR Active ----- 1117 ----------- E5MDAL IS-NR Active ----- 1201 134-060-000 DCM IPLIMI IS-NR Active ----- Command Completed. ; - Issue the command to report card status.
rept-stat-card:loc=XXXX:mode=full(where XXXX is the slot ID of any card that is IS-ANR or OOS-MT in step 8)
Response to card status command is displayed.
eaglestp YY-MM-DD hh:mm:ss EST PPP XX.x.x-YY.y.y CARD VERSION TYPE APPL PST SST AST XXXX ----------- LIMDS0 SS7ANSI OOS-MT Isolated ---- ALARM STATUS = ** 0013 Card is isolated from the system GPL version = ----------- IMT BUS A = ----- IMT BUS B = ----- CLOCK A = ---- CLOCK B = ---- CLOCK I = ---- MBD BIP STATUS = ---- DB STATUS = ---- DBD MEMORY SIZE = ---- HW VERIFICATION CODE = ---- SLK A PST = OOS-MT LS=e3e4 CLLI=----------- SLK B PST = OOS-MT LS=e3e4 CLLI=----------- SNM TVG RESULT = 24 hr: ------, 5 min: ------ SCCP TVG RESULT = 24 hr: ------, 5 min: ------ EROUTE TVG RESULT = 24 hr: ------, 5 min: ------ SENTINEL SOCKET A = INACTIVE Command Completed. ; - Repeat step 9 for all cards that were IS-ANR or OOS-MT in step 8.
- Issue the command to display the version of the GPLs running on the
system.
rept-stat-gpl:display=allResponse to GPL status command.
If the target release is 46.7 or higher and any card displayed is running SCCPHC, SIPHC, DEIRHC or ENUMHC GPL, this step fails. Continue with this health check to identify all failures. However, failure of this step will also cause Procedure 19 to fail with obsolete CARD/GPL.
NOTE: Cards running those GPLs need to be converted to run corresponding 64 bits GPLs. Follow conversion procedure listed under GPL Management Procedures in Database Administration - System Management User's Guide document to convert cards to run 64 bit GPLs.
eaglestp YY-MM-DD hh:mm:ss zzza EAGLE XX.x.x-YY.y.y GPL Auditing ON GPL CARD RUNNING APPROVED TRIAL OAMHC69 1113 145-025-000 145-025-000 ----------- * BLDC32 145-023-000 145-023-000 145-023-000 OAMHC69 1115 145-025-000 145-025-000 ----------- * BLDC32 145-023-000 145-023-000 145-023-000 HIPR2 1109 145-002-000 145-002-000 145-002-000 HIPR2 1110 145-002-000 145-002-000 145-002-000 HIPR2 1209 145-002-000 145-002-000 145-002-000 HIPR2 1210 145-002-000 145-002-000 145-002-000 SFAPP 1107 145-025-000 145-025-000 145-025-000 BLSLC64 145-023-000 145-023-000 145-023-000 SFAPP 1202 145-025-000 145-025-000 145-025-000 BLSLC64 145-023-000 145-023-000 145-023-000 SS7HC 1101 145-025-000 145-025-000 145-025-000 BLMCAP 145-023-000 145-023-000 145-023-000 IPSHC 1104 145-025-000 145-025-000 145-025-000 BLMCAP 145-023-000 145-023-000 145-023-000 IPSG 1204 145-025-000 145-025-000 145-025-000 BLMCAP 145-023-000 145-023-000 145-023-000 IPSG 1207 145-025-000 145-025-000 145-025-000 BLMCAP 145-023-000 145-023-000 145-023-000 IPSG 1208 145-025-000 145-025-000 145-025-000 BLMCAP 145-023-000 145-023-000 145-023-000 IPSG 1213 145-025-000 145-025-000 145-025-000 BLMCAP 145-023-000 145-023-000 145-023-000 IPSG 1214 145-025-000 145-025-000 145-025-000 BLMCAP 145-023-000 145-023-000 145-023-000 IPSG 1215 145-025-000 145-025-000 145-025-000 BLMCAP 145-023-000 145-023-000 145-023-000 IPSG 1216 145-025-000 145-025-000 145-025-000 BLMCAP 145-023-000 145-023-000 145-023-000 IPSG 1217 145-025-000 145-025-000 145-025-000 BLMCAP 145-023-000 145-023-000 145-023-000 IPSG 1218 145-025-000 145-025-000 145-025-000 BLMCAP 145-023-000 145-023-000 145-023-000 SCCP64 1111 145-025-000 145-025-000 145-025-000 BLSLC64 145-023-000 145-023-000 145-023-000 SCCP64 1211 145-025-000 145-025-000 145-025-000 BLSLC64 145-023-000 145-023-000 145-023-000 MCPHC69 1201 145-025-000 145-025-000 145-025-000 BLDC32 145-023-000 145-023-000 145-023-000 MCPHC69 1203 145-025-000 145-025-000 145-025-000 BLSL932 145-023-000 145-023-000 145-023-000 IPSHC69 1105 145-025-000 145-025-000 145-025-000 BLSL932 145-023-000 145-023-000 145-023-000 IPSHC69 1108 145-025-000 145-025-000 145-025-000 BLSL932 145-023-000 145-023-000 145-023-000 Command Completed. ; - Issue the command to retrieve the shelves.
rtrv-shlfResponse to retrieve shelf command is displayed.
eaglestp YY-MM-DD hh:mm:ss EST PPP XX.x.x-YY.y.y SHELF DISPLAY FRAME SHELF TYPE 1 1 CONTROL 1 2 EXTENSION ; - Issue the command to retrieve STP.
rtrv-stpResponse to retrieve STP command is displayed.
Note:
Output abridged for brevity. This output displays information for one frame only.eaglestp YY-MM-DD hh:mm:ss zzza EAGLE XX.x.x-YY.y.y Card Part Number Rev Serial Number Type DB APPL GPL Version ---- ----------- --- ------------- ---- -- ---- ----------- 1101 870-2970-01 L 10214192225 LIME1 2048M SS7HC 145-025-000 1102 Empty 1103 Empty 1104 870-2971-01 TG 10217052393 IPSM 2048M IPSHC 145-025-000 1105 7094646 17 10217302123 IPSM 16384M IPSHC69 145-025-000 1106 Empty 1107 7094646 17 10217322156 SLIC 16384M SFAPP 145-025-000 1108 BIP Data inv IPSM 16384M IPSHC69 145-025-000 1109 870-2872-02 F 10214372130 HIPR2 145-002-000 1110 870-2872-02 F 10214372180 HIPR2 145-002-000 1111 7094646 17 10217302213 DSM 16384M SCCP64 145-025-000 1112 Empty 1113 870-2903-02 B 10212225164 E5MCAP 4096M OAMHC69 145-025-000 1114 TDM 1115 870-2903-01 N 10208345081 E5MCAP 4096M OAMHC69 145-025-000 1116 TDM 1117 E5MDAL 1118 Empty 1201 870-3089-01 G 10214025308 MCPM 4096M MCPHC69 145-025-000 1202 7094646 17 10217322153 SLIC 16384M SFAPP 145-025-000 1203 7094646 19 10217442309 MCPM 16384M MCPHC69 145-025-000 1204 870-2971-01 TD 10216112120 ENETB 2048M IPSG 145-025-000 1205 Empty 1206 Empty 1207 BIP Data inv ENETB 2048M IPSG 145-025-000 1208 870-2971-01 C 10210255063 ENETB 2048M IPSG 145-025-000 1209 870-2872-01 B 10209125128 HIPR2 145-002-000 1210 870-2872-02 F 10214372120 HIPR2 145-002-000 1211 7094646 17 10217322039 SLIC 16384M SCCP64 145-025-000 1212 Empty 1213 870-2971-01 M 10212465071 ENETB 2048M IPSG 145-025-000 1214 870-2971-01 N 10213145384 ENETB 2048M IPSG 145-025-000 1215 870-2971-01 N 10213415156 ENETB 2048M IPSG 145-025-000 1216 870-2971-01 C 10210255065 ENETB 2048M IPSG 145-025-000 1217 870-2971-01 TE 10216222178 ENETB 2048M IPSG 145-025-000 1218 870-2971-01 G 10211257067 ENETB 2048M IPSG 145-025-000 ; - Issue the command to retrieve STP.
RTRV-STP:GPL=IPSHCResponse to retrieve STP command is displayed.
Note:
If upgrading to 46.5 or higher and any P/N displayed is 870-2877-xx. If so, at the end of this health check, contact the My Oracle Support.eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE XX.x.x.x.x -YY.y.y Card Part Number Rev Serial Number Type DB APPL GPL Version ---- ----------- --- ------------- ---- -- ---- ----------- 1105 870-2877-02 B 10208467329 IPSM 2048M IPSHC 140-022-000 1205 870-2971-01 N 10213315392 IPSM 2048M IPSHC 140-022-000 1215 870-2971-01 N 10213415158 IPSM 2048M IPSHC 140-022-000 1305 870-2877-02 B 10208507052 IPSM 2048M IPSHC 140-022-000 Command Completed. ; - Issue the command to retrieve event log.
rtrv-log:dir=bkwd:num=100:mode=full:edate=yymmdd:type=alarm:slog=act(Where yymmdd is yesterday’s date.)
Response to retrieve log command is displayed.
If report terminates without the end of log reached displayed, continue to next step. Otherwise, go to step 17.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y Card 1115; SYS REL= XX.x.x-YY.y.y; STP CLLI= eaglestp; Timezone= EST ****02-05-27 21:29:47**** 5119.0912 SYSTEM Dynamic database is now consistent ****02-05-27 21:19:47**** 9703.0911 ** SYSTEM Dynamic database is inconsistent Card 2304 ****02-05-27 21:09:42**** 9280.0912 SYSTEM Dynamic database is now consistent ****02-05-27 20:59:43**** 8850.0009 CARD 1115 OAMHC MASP became active ****02-05-27 19:56:21**** 6209.0106 IMT BUS B IMT Bus alarm cleared ****02-05-27 19:56:19**** 6208.0107 * IMT BUS B Minor IMT failure detected ****02-05-27 19:22:56**** 9829.0048 * TERMINAL 8 Terminal failed ****02-05-27 19:22:56**** 9828.0046 TERMINAL 7 Terminal enabled UAM Report terminated - end of log reached END OF LOG REPORT. ; - Issue the command to retrieve the next set of events.
rtrv-log:next=500Response to retrieve log command is displayed.
If report terminates without the “end of log reached” display, the command can be repeated.Note:
The amount of alarms and UIMs during a 24-period can vary greatly depending on the size and how tightly configured and controlled the system is. Retrieving additional log entries may be beneficial.eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y Card 1115; SYS REL= XX.x.x-YY.y.y; STP CLLI= eaglestp; Timezone= EST 8978.0106 IMT BUS B IMT Bus alarm cleared ****02-05-27 15:02:01**** 8960.0107 * IMT BUS B Minor IMT failure detected ****02-05-27 13:59:06**** 6342.0912 SYSTEM Dynamic database is now consistent ****02-05-27 13:54:18**** 6152.0085 IP7CONN ipi2106b7m2pa IP Connection Available ****02-05-27 13:54:18**** 6131.0536 * IP7CONN ipi2106b7m2pa IP Connection Excess Retransmits ****02-05-27 13:49:01**** ****02-05-27 00:58:37**** 8789.0311 DPC 2-047-2 DPC is allowed ****02-05-27 00:58:37**** 8787.0314 DPC 2-047-2 Route is allowed ****02-05-27 00:58:37**** 8786.0311 DPC 2-045-2 DPC is allowed ****02-05-27 00:58:37**** 8785.0314 DPC 2-045-2 Route is allowed UAM Report terminated - end of log reached END OF LOG REPORT. ; - Issue the command to retrieve the log for the standby. Repeat step 16 until the
end of log reached message displays.
rtrv-log:dir=bkwd:num=100:mode=full:edate=yymmdd:type=alarm:slog=stb(Where yymmdd is yesterday’s date.)
- Issue the retrieve log command for the UIM log types. Repeat step 16 until the
end of log reached message displays.
rtrv-log:dir=bkwd:num=100:mode=full:edate=yymmdd:type=uim:slog=act(Where yymmdd is yesterday’s date.)
- Issue the command to retrieve the STP power level.
rtrv-stp:display=powerResponse to retrieve power frame command is displayed.
Note any of the power threshold numbers prefixed with a “+” sign.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y Power Threshold Power Consumption Frame (Amps) (Watts) (Amps) (Watts) ----- ----------------- ----------------- CF00 45 2160 37.71 1810 EF00 40 1920 33.99 1631 EF01 35 1680 10.00 480 EF04 +30 +1440 14.06 675 Command Completed. ; - Issue the command to retrieve the threshold alarm levels.
rtrv-th-almResponse to retrieve threshold alarm command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y Thermal Alarm Level 1: 92% Thermal Alarm Level 2: 100% SCCP TPS Threshold: 80% SCCP Calculation Method: N LNP TN DB Alarm Level 1: 80% LNP TN DB Alarm Level 2: 95% GTT SCCP Service Alarm Level 1: 10% GTT SCCP Service Alarm Level 2: 20% Non-GTT SCCP Service Alarm Level 1: 10% Non-GTT SCCP Service Alarm Level 2: 20% SCCP Service Alarm Level 1 Interval: 0 SCCP Service Alarm Level 2 Interval: 0 IMT Bus Combined Utilization Alarm Level 1: 70% IMT Bus Combined Utilization Alarm Level 2: 80% IMT Bus Congestion Alarm Level 1: 70% IMT Bus Congestion Alarm Level 2: 80% RTRV-TH-ALM: MASP B - COMPLTD. ; - Issue the command to retrieve the site ID.
rtrv-sidResponse to retrieve command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y PCA PCI PCN CLLI PCTYPE 200-080-200 7-080-7 7-080-7-aa tklc9051301 ANSI s-7-080-7 s-7-080-7-aa CPCA 200-081-000 CPCI (INP) 7-082-0 s-7-082-0 CPCN (INP) 7-082-0-aa 7-082-0-bc s-7-082-0-aa s-7-082-0-bc CPCA (GFLEX) 200-085-000 CPCI (GFLEX) 7-085-0 s-7-085-0 CPCN (GFLEX) 7-085-0-aa 7-085-0-bc s-7-085-0-aa s-7-085-0-bc CPCA (MNP) 200-086-000 CPCI (MNP) 7-086-0 s-7-086-0 CPCN (MNP) 7-086-0-aa 7-086-0-bc s-7-086-0-aa s-7-086-0-bc ; - Issue the command to retrieve SCTP associations.
rtrv-assoc:display=allThe response to the retrieve command is displayed.
eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.y.y CARD IPLNK ANAME LOC PORT LINK ADAPTER LPORT RPORT OPEN ALW iplma1103a2m2pa 1103 B A2 M2PA 2175 2163 YES YES iplma1103a3m2pa 1103 B A3 M2PA 2176 2164 YES YES iplma1103b2m2pa 1103 B B2 M2PA 2179 2167 YES YES iplma1103b3m2pa 1103 B B3 M2PA 2180 2168 YES YES iplma2116am2pa 2116 A A M2PA 3186 3166 YES YES iplma2116a1m2pa 2116 A A1 M2PA 3187 3167 YES YES iplma2116a2m2pa 2116 A A2 M2PA 3188 3168 YES YES iplma2116a3m2pa 2116 A A3 M2PA 3189 3169 YES YES iplma2116bm2pa 2116 B B M2PA 3190 3170 YES YES iplma2116b1m2pa 2116 B B1 M2PA 3191 3171 YES YES iplma2116b2m2pa 2116 B B2 M2PA 3192 3172 YES YES iplma2116b3m2pa 2116 B B3 M2PA 3193 3173 YES YES g1101asua400a 1101 A A SUA 7300 7300 YES YES g1101asua500a 1101 A A SUA 2400 2400 YES YES g1102asua400a 1102 A A SUA 2300 2300 YES YES g1102asua500a 1102 A A SUA 2400 2400 YES YES IP Appl Sock/Assoc table is (16 of 4000) 1% full ; - Issue the command to retrieve T1 ports.
rtrv-t1The response to the retrieve command is displayed.
eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.y.y T1 LOC PORT ENCODE T1TSEL FRAMING LL CHANBRDG 1304 3 B8ZS LINE ESF 133 ------ CHAN ---- 1304 4 B8ZS LINE ESF 133 ------ CHAN ---- 2203 5 B8ZS LINE ESF 133 ------ CHAN ---- 2203 6 B8ZS LINE ESF 133 ------ CHAN ---- 2314 7 B8ZS LINE ESF 133 ------ CHAN ---- 2314 8 B8ZS LINE ESF 133 ------ CHAN ---- 3113 1 B8ZS LINE ESF 133 ------ CHAN ---- 3113 2 B8ZS LINE ESF 133 ------ CHAN ---- 3214 3 B8ZS LINE ESF 133 ------ CHAN ---- 3214 4 B8ZS LINE ESF 133 ------ CHAN ---- 3307 5 B8ZS LINE ESF 133 ------ CHAN ---- 3307 6 B8ZS LINE ESF 133 ------ CHAN ---- 4104 7 B8ZS LINE ESF 133 ------ CHAN ---- 4104 8 B8ZS LINE ESF 133 ------ CHAN ---- 1107 1 B8ZS LINE ESF 133 ------ CHAN ---- 1107 2 B8ZS LINE ESF 133 ------ CHAN ---- ; - Issue the command to retrieve T1 ports.
rtrv-e1The response to the retrieve command is displayed.
eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.y.y E1 LINK MINSU LOC PORT CRC4 CAS ENCODE E1TSEL SI SN CHANBRDG CLASS RATE 1203 1 ON OFF HDB3 LINE 0 0 ------ CHAN ---- 1203 2 ON OFF HDB3 LINE 0 0 ------ CHAN ---- 1203 3 ON OFF HDB3 LINE 0 0 ------ CHAN ---- 1203 4 ON OFF HDB3 LINE 0 0 ------ CHAN ---- 1207 2 ON OFF HDB3 LINE 0 0 ------ CHAN ---- 1207 3 ON OFF HDB3 LINE 0 0 ------ CHAN ---- 1208 3 ON OFF HDB3 LINE 0 0 ------ CHAN ---- 1208 4 ON OFF HDB3 LINE 0 0 ------ CHAN ---- ; - Issue the command to report IP TPS usage.
rept-stat-iptpsThe response to the status command is displayed.
eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.y.y IP TPS USAGE REPORT THRESH CONFIG TPS PEAK PEAKTIMESTAMP ------------------------------------------------------------------ LSN ls2206i00 100% 2400 TX: 0 109 10-03-05 10:41:51 RCV: 0 0 00-00-00 00:00:00 ls2206i01 100% 2400 TX: 0 84 10-03-05 10:41:51 RCV: 0 0 00-00-00 00:00:00 ls2206i02 100% 2400 TX: 0 85 10-03-05 10:41:51 RCV: 0 0 00-00-00 00:00:00 ls2206i03 100% 2400 TX: 0 84 10-03-05 10:41:51 RCV: 0 0 00-00-00 00:00:00 lg1111a00 100% 13280 TX: 0 2883 10-03-08 15:26:06 RCV: 0 0 00-00-00 00:00:00 lg2305a00 100% 13280 TX: 0 374 10-03-08 17:19:36 RCV: 0 0 00-00-00 00:00:00 lg1111i01 100% 13280 TX: 0 2883 10-03-08 15:14:06 RCV: 0 0 00-00-00 00:00:00 lg1315i00 100% 5000 TX: 0 9 10-03-12 20:10:36 RCV: 0 0 00-00-00 00:00:00 lg5315i00 100% 380 TX: 0 0 00-00-00 00:00:00 RCV: 0 0 00-00-00 00:00:00 lg1111n02 100% 13280 TX: 0 2883 10-03-08 15:19:06 RCV: 0 0 00-00-00 00:00:00 lg1316n00 100% 5000 TX: 0 9 10-03-12 20:10:36 RCV: 0 0 00-00-00 00:00:00 sc1a221a 100% 3200 TX: 1 2883 10-03-08 15:54:36 RCV: 0 2920 10-03-08 18:09:21 sc3a223a 100% 3200 TX: 1 2972 10-03-08 18:39:06 RCV: 0 2920 10-03-08 17:30:21 sc3a030i 100% 3200 TX: 1 2724 10-03-08 17:17:06 RCV: 0 2724 10-03-08 16:44:21 ------------------------------------------------------------------ Command Completed. ; - Issue the command to generate a measurements report.
rept-meas:enttype=stp:type=mtcdIf measurement collection is ON, the response to the report command is displayed.
eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.y.y TYPE OF REPORT: DAILY MAINTENANCE MEASUREMENTS ON STP REPORT PERIOD: LAST REPORT INTERVAL: YY-MM-DD, 00:00:00 THROUGH 23:59:59 STP-MTCD MEASUREMENTS These measurements are from 10-03-15, 00:00:00 through 23:59:59. ORIGMSUS = 228575718, TRMDMSUS = 204657972, THRSWMSU = 167565746, MTPRESTS = 0, DTAMSULOST = 0, MSINVDPC = 0, MSINVSIO = 0, OMSINVDPC = 0, MSINVLNK = 0, MSINVSIF = 0, MSNACDPC = 78, MSINVSLC = 0, GTTPERFD = 72959128, GTTUN0NS = 12096, GTTUN1NT = 360, MSSCCPFL = 0, MSULOST1 = 0, MSULOST2 = 0, MSULOST3 = 0, MSULOST4 = 0, MSULOST5 = 0, DRDCLFLR = 4207376, DURLKOTG = 4207370, CRSYSAL = 486, MASYSAL = 23558, MISYSAL = 2863, XLXTSPACE = 0, XLXTELEI = 0, TTMAPPF = 0, MSUDSCRD = 0, OVSZMSG = 0, GFGTMATCH = 3888000, GFGTNOMCH = 0, GFGTNOLKUP = 0, MSUSCCPFLR = 0, MSSCCPDISC = 0, MSIDPNOMCH = 0, MSIDPMATCH = 0, MSULOST6 = 0, SCCPLOOP = 0 ;If measurement collection is OFF, the response to the report command is displayed.
Note:
This parameter (chg-meas:collect) does not affect measurements collection and generation for the Measurements Platform. It only activates or deactivates the reporting of scheduled measurements to the UI for the Measurements Platform.eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.y.y TYPE OF REPORT: DAILY MAINTENANCE MEASUREMENTS ON STP REPORT PERIOD: LAST REPORT INTERVAL: YY-MM-DD, 00:00:00 THROUGH 23:59:59 STP-MTCD MEASUREMENTS Measurement data are not current. ;All steps in this procedure were completed.
Report System Troubles
- Terminal Failed
- Card has bad A or B system clock
- Card is not running approved GPL
- LIM denied SCCP service
- IMT Bus A failed
If there are any non-network troubles, which cannot be resolved, they should be documented.
In some cases, non-network troubles may not be correctable. For example, a terminal port connected to a modem will report Terminal Failed if the modem is not dialed in.
The procedure will also examine the devices that have their alarms inhibited. In some cases, these alarm inhibits may need to be cleared.
This procedure examines non-network system troubles that should be corrected (See examples above.)
- Issue the command to report trouble status.
rept-stat-trbl:display=timestampResponse to trouble status command is displayed.
Record any non-network troubles.
Trouble _________
eaglestp 98-03-09 14:09:29 EST Rel XX.X.X Searching devices for alarms... ; eaglestp 98-03-09 14:09:30 EST Rel XX.X.X SEQN UAM AL DEVICE ELEMENT TROUBLE TEXT 5728.0048 * TERMINAL 14 Terminal failed 98-03-09 10:05:36 5729.0048 * TERMINAL 15 Terminal failed 98-03-09 10:05:36 5731.0013 ** CARD 1214 SS7ANSI Card is isolated from the system 98-03-09 13:57:40 5604.0013 ** CARD 1111 SCCP Card is isolated from the system 98-03-09 13:57:40 5732.0236 ** SLK 1214,A lsn1214 REPT-LKF: not aligned 98-03-09 13:57:40 5733.0236 ** SLK 1214,B lsn1214 REPT-LKF: not aligned 98-03-09 13:57:40 5734.0236 ** SLK 1106,A lsnx1 REPT-LKF: not aligned 98-03-09 13:57:40 5735.0318 ** LSN lsn1214 REPT-LKSTO: link set prohibited 98-03-09 13:57:40 5736.0318 ** LSN lsnx1 REPT-LKSTO: link set prohibited 98-03-09 13:57:40 Command Completed. ; - Issue the command to report inhibited alarms.
rept-stat-alm:display=inhbResponse to alarm status command is displayed.
eaglestp 98-03-09 14:10:29 EST Rel XX.X.X rept-stat-alm:display=inhb Command entered at terminal #4. ALARM TRANSFER= RMC ALARM MODE CRIT= AUDIBLE MAJR= AUDIBLE MINR= SILENT ALARM FRAME 1 CRIT= 2 MAJR= 4 MINR= 0 ALARM FRAME 2 CRIT= 0 MAJR= 0 MINR= 0 ALARM FRAME 3 CRIT= 0 MAJR= 0 MINR= 0 ALARM FRAME 4 CRIT= 0 MAJR= 0 MINR= 0 ALARM FRAME 5 CRIT= 0 MAJR= 0 MINR= 0 ALARM FRAME 6 CRIT= 0 MAJR= 0 MINR= 0 ALARM FRAME OAP CRIT= 0 MAJR= 0 MINR= 0 PERM. INH. ALARMS CRIT= 0 MAJR= 0 MINR= 0 TEMP. INH. ALARMS CRIT= 0 MAJR= 0 MINR= 0 ACTIVE ALARMS CRIT= 2 MAJR= 4 MINR= 0 TOTAL ALARMS CRIT= 2 MAJR= 4 MINR= 0 ALARM INHIBIT REPORT -------------------- DEVICE ELEMENT DURATION ALM INH LVL CUR ALM LVL ------ ------- -------- ----------- ----------- CARD 1101 PERM MINR MAJR+ Command Completed. ;All steps in this procedure were completed.
Verifying Database Status
- Perform this step only if on-site personnel are available. If no personnel are
available then go to step 2.Insert a current release system removable media into the system.
For E5-MASP, insert a thumbdrive USB in the Active MASP’s latched USB port.
- Issue the command to report database status.
rept-stat-db:display=allResponse to database command is displayed if running E5 MASP.
(OAM-USB status is only shown for the active MASP)
Examine the columns labeled C, T and LEVEL output by this command.
All entries in C should be coherent which is indicated by a Y.
Verify entries in column ‘T’ show ‘N’, which indicates that the database is not in transition except the OAM-RMV, OAM-USB, and TDM-BKUP, which show a dash.
All entries in LEVEL are numeric values. All entries in this column should be the same value except TDM-BKUP, OAM-RMV and OAM-USB.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y DATABASE STATUS: >> OK << TDM 1114 ( STDBY) TDM 1116 ( ACTV ) C LEVEL TIME LAST BACKUP C LEVEL TIME LAST BACKUP - -------- ---------------------- - -------- ---------------------- FD BKUP Y YYY YY-MM-DD HH:MM:SS TTTT Y YYY YY-MM-DD HH:MM:SS TTTT FD CRNT Y XXX Y XXX MCAP 1113 MCAP 1115 - -------- - -------- RD BKUP - - - - Y ZZZ YY-MM-DD HH:MM:SS TTTT USB BKP - - - - - - - - CARD/APPL LOC C T LEVEL TIME LAST UPDATE EXCEPTION --------- ---- - - ---------- ----------------- -------------- SCCP 1101 Y N XXX YY-MM-DD HH:MM:SS - SCCP 1102 Y N XXX YY-MM-DD HH:MM:SS - GLS 1103 Y N XXX YY-MM-DD HH:MM:SS - GLS 1104 Y N XXX YY-MM-DD HH:MM:SS - SS7GX25 1105 Y N XXX YY-MM-DD HH:MM:SS - OAM-RMV 1113 - - - - - - TDM-CRNT 1114 Y N XXX YY-MM-DD HH:MM:SS - TDM-BKUP 1114 Y - YYY YY-MM-DD HH:MM:SS DIFF LEVEL OAM-RMV 1115 Y - ZZZ YY-MM-DD HH:MM:SS DIFF LEVEL OAM-USB 1115 - - - - - - TDM-CRNT 1116 Y N XXX YY-MM-DD HH:MM:SS - TDM-BKUP 1116 Y - YYY YY-MM-DD HH:MM:SS DIFF LEVEL SS7ANSI 1201 Y N XXX YY-MM-DD HH:MM:SS - SS7ANSI 1202 Y N XXX YY-MM-DD HH:MM:SS - SS7ANSI 1203 Y N XXX YY-MM-DD HH:MM:SS - CCS7ITU 1211 Y N XXX YY-MM-DD HH:MM:SS - GLS 1218 Y N XXX YY-MM-DD HH:MM:SS - ; - Send a distributed network database (DDB) audit request to the active OAM.
aud-data:type=ddb:display=allResponse to the
aud-datacommand is displayed.eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y DDB AUDIT REPORT SYSTEM STATUS: OK RESPONDING CARDS: 169 INCONSISTENT CARDS: (0) AUDIT START TIME: 18/06/2009 17:53:16 NON RESPONDING CARDS: (0) QUIET PERIOD: 500 ms RTE LINK SET LINK CM CARD CM CLSTR MATED APPL MTP GLOBLS H'0a045208 H'020fb1c3 H'05dbdce5 H'00009b73 H'0000a398 ---------- H'00000000 LOC=1201 IDLE PERIOD=711345 DDB UPDATES=218290 H'0a045208 H'020fb1c3 H'05dbdce5 H'00009b73 H'0000a398 ---------- H'00000000 LOC=1203 IDLE PERIOD=711310 DDB UPDATES=265207 H'0a045208 H'020fb1c3 H'05dbdce5 H'00009b73 H'0000a398 ---------- H'00000000 LOC=1205 IDLE PERIOD=711330 DDB UPDATES=303056 : : : H'0a045208 H'020fb1c3 H'05dbdce5 H'00009b73 H'0000a398 ---------- H'00000000 LOC=6115 IDLE PERIOD=711520 DDB UPDATES=173933 H'0a045208 H'020fb1c3 H'05dbdce5 H'00009b73 H'0000a398 H'00f1f4c3 H'00000000 LOC=6117 IDLE PERIOD=711225 DDB UPDATES=75945 H'0a045208 H'020fb1c3 H'05dbdce5 H'00009b73 H'0000a398 ---------- H'00000000 LOC=1101 IDLE PERIOD=711185 DDB UPDATES=202383 H'0a045208 H'020fb1c3 H'05dbdce5 H'00009b73 H'0000a398 ---------- H'00000000 LOC=1111 IDLE PERIOD=711535 DDB UPDATES=168151 ;All steps in this procedure were completed.
Verifying GPLs
- Issue the command to display GPL status.
rtrv-gplResponse to retrieve GPL command is displayed.
Verify that all GPLs in the APPROVED, TRIAL, and REMOVE TRIAL columns match those in the RELEASE column.
Also verify that no GPL alarms exist. (Alarms are shown here as an example.)
Verify that the removable media drive can be read and its GPL contents correspond to current Release GPLs.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y GPL Auditing ON GPL CARD RELEASE APPROVED TRIAL REMOVE TRIAL GLS 1114 134-060-000 134-060-000 134-060-000 134-060-000 GLS 1116 134-060-000 134-060-000 134-060-000 ----------- GLS 1115 ----------- ----------- ----------- ----------- IMT 1114 134-060-000 134-060-000 134-060-000 134-060-000 IMT 1116 134-060-000 134-060-000 134-060-000 ----------- IMT 1115 ----------- ----------- ----------- ----------- ATMANSI 1114 134-060-000 134-060-000 134-060-000 134-060-000 ATMANSI 1116 134-060-000 134-060-000 134-060-000 ----------- ATMANSI 1115 ----------- ----------- ----------- ----------- BPHCAP 1114 134-050-000 134-050-000 134-050-000 134-050-000 BPHCAP 1116 134-050-000 134-050-000 134-050-000 ----------- BPHCAP 1115 ----------- ----------- ----------- ----------- BPDCM 1114 134-050-000 134-049-000 ALM 134-050-000 134-050-000 BPDCM 1116 134-050-000 134-050-000 134-050-000 ----------- BPDCM 1115 ----------- ----------- ----------- ----------- BLMCAP 1114 134-060-000 134-060-000 134-060-000 134-060-000 BLMCAP 1116 134-060-000 134-060-000 134-060-000 ----------- BLMCAP 1115 ----------- ----------- ----------- ----------- OAMHC 1114 134-060-000 134-060-000 134-060-000 134-060-000 OAMHC 1116 134-060-000 134-060-000 ----------- ----------- OAMHC 1115 ----------- ----------- ----------- ----------- HIPR2 1114 134-060-000 134-060-000 134-060-000 134-060-000 HIPR2 1116 134-060-000 134-060-000 134-060-000 ----------- HIPR2 1115 ----------- ----------- ----------- ----------- {output abridged for brevity.} - Issue the command to display IPLHC GPL
status.
REPT-STAT-GPL:GPL=IPLHCResponse to GPL status command is displayed.
Note:
If any IPLHC card is displayed, at the end of this health check, contact the My Oracle Support.eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE XX.x.x.x.x-YY.y.y GPL Auditing ON GPL CARD RUNNING APPROVED TRIAL IPLHC 1306 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX IPLHC 2111 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX IPLHC 4306 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX Command Completed. ; - Issue the command to display IPGHC GPL status.
REPT-STAT-GPL:GPL=IPGHCResponse to GPL status command is displayed.
Note:
If any IPGHC card is displayed, at the end of this health check, contact the My Oracle Support.eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE XX.x.x.x.x-YY.y.y GPL Auditing ON GPL CARD RUNNING APPROVED TRIAL IPGHC 1215 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX IPGHC 2107 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX IPGHC 5307 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX Command Completed. ;All steps in this procedure were completed.
Retrieving Obituaries
- Issue the command to retrieve obits from MASP A.
rtrv-obit:loc=1113Response to retrieve obit command is displayed.
Capture any obits that have been generated since the last system health check. If this is the first check, record any unexplained obits.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y NOTICE: Only 1 obit(s) to retrieve in the log. ; eaglestp 98-03-09 18:58:47 EST Rel XX.X.X ------------------------------------------------------------------------ STH: Received a BOOT APPL-Obituary reply for restart Card 2203 Module ath_vxw.c Line 2837 Class 0001 Register Dump : EFL=00000000 CS =0000 EIP=00000000 SS =0000 EAX=00000000 ECX=00000000 EDX=00000000 EBX=00000000 ESP=00000000 EBP=00000000 ESI=00000000 EDI=00000000 DS =0000 ES =0000 FS =0000 GS =0000 Stack Dump : [SP+1E]=0000 [SP+16]=0000 [SP+0E]=0000 [SP+06]=0000 [SP+1C]=0000 [SP+14]=0000 [SP+0C]=0000 [SP+04]=0000 [SP+1A]=0000 [SP+12]=0000 [SP+0A]=0000 [SP+02]=0000 [SP+18]=0000 [SP+10]=0000 [SP+08]=0000 [SP+00]=0000 User Data Dump : 30 78 30 31 63 63 39 37 65 38 20 41 50 50 4c 20 0x01cc97e8.APPL. 57 61 74 63 68 64 6f 67 20 74 69 6d 65 6f 75 74 Watchdog.timeout 20 72 65 73 65 74 .res Report Date:02-01-01 Time:03:33:49 ------------------------------------------------------------------------ ; - Issue the command to retrieve obits from MASP B.
rtrv-obit:loc=1115Response to retrieve obit command is displayed.
Capture any obits that have been generated since the last system health check. If this is the first check, record any unexplained obits.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y NOTICE: Only 3 obit(s) to retrieve in the log. ; eaglestp 98-03-09 18:58:56 EST Rel XX.X.X ------------------------------------------------------------------------ STH: Received a BOOT APPL-Obituary reply for restart Card 2217 Module pvdlvmsg.c Line 2755 Class 0001 Register Dump : EFL=00000246 CS =0008 EIP=00410368 SS =0010 EAX=00000000 ECX=00000000 EDX=00000003 EBX=007f7490 ESP=00da064c EBP=00da0684 ESI=00da066c EDI=00da0680 DS =0010 ES =0010 FS =0010 GS =0010 Stack Dump : [SP+1E]=0000 [SP+16]=03c4 [SP+0E]=2d54 [SP+06]=0000 [SP+1C]=0000 [SP+14]=7552 [SP+0C]=3250 [SP+04]=0000 [SP+1A]=03c3 [SP+12]=0054 [SP+0A]=8d86 [SP+02]=007f [SP+18]=f1da [SP+10]=554f [SP+08]=4eb0 [SP+00]=7490 User Data Dump : 50 32 54 2d 4f 55 54 00 52 75 c4 03 da f1 c3 03 P2T-OUT.Ru...... 00 00 00 00 .... Report Date:02-01-01 Time:18:59:23 ------------------------------------------------------------------------ ;All steps in this procedure were completed.
Verify SCCP Load
- Issue the command to display SCCP status.
rept-stat-sccpResponse to SCCP status command is displayed.
Verify that the number in the column labeled MSU USAGE is below 40% for all cards. Record any card slots, which are above 40% for later use.
SCCP ___________
SCCP ___________
SCCP ___________
E2374: SCCP not configured, displayed if no SCCP feature enabled.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y SCCP SUBSYSTEM REPORT IS-NR Active ----- SCCP ALARM STATUS = No Alarms GFLEX SERVICE REPORT IS-ANR Active ----- GFLEX ALARM STATUS = * 0527 Service abnormal MNP SERVICE REPORT IS-ANR Active ----- MNP ALARM STATUS = * 0527 Service abnormal INPQ SUBSYSTEM REPORT IS-NR Active ----- ASSUMING MATE'S LOAD INPQ: SSN STATUS = Allowed MATE SSN STATUS = Prohibited INP ALARM STATUS = No Alarms SCCP Cards Configured= 3 Cards IS-NR= 3 System Daily Peak SCCP Load 1200 TPS 13-01-23 06:45:12 System Overall Peak SCCP Load 1200 TPS 13-01-23 06:45:12 System Total SCCP Capacity 2550 TPS (2550 max SCCP Capacity) System SCCP Capacity Calc. Method (N) System TPS Alarm Threshold 2040 TPS ( 80% System N SCCP Capacity) CARD VERSION PST SST AST MSU CPU USAGE USAGE ----------------------------------------------------------------------- 1207 P XXX-XXX-XXX IS-NR Active ----- 37% 31% 1217 XXX-XXX-XXX IS-NR Active ----- 37% 8% 1315 XXX-XXX-XXX IS-NR Active ----- 37% 6% ----------------------------------------------------------------------- SCCP Service Average MSU Capacity = 37% Average CPU Capacity = 15% AVERAGE CPU USAGE PER SERVICE: GTT = 1% GFLEX = 1% MNP = 2% SMSMR = 2% IAR = 0% MTPRTD = 0% INPMR = 1% INPQ = 0% TOTAL SERVICE STATISTICS: FAIL REROUTE\ FORWARD SERVICE SUCCESS ERRORS RATIO WARNINGS TO GTT TOTAL GTT: 4025 0 0% - - 4025 GFLEX: 19184 0 0% 0 0 19184 MNP: 6378 0 0% 0 1600 7978 SMSMR: 0 0 0% 0 6450 6450 IAR: 0 0 0% 0 0 0 MTPRTD: 0 0 0% - - 0 INPMR: 4789 0 0% 0 0 4789 INPQ: 10427 0 0% 0 - 10427 Command Completed. ; - Issue the command to display SCCP status.
rept-stat-sccp:mode=perfResponse to SCCP status command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPP XX.x.x-YY.y.y SCCP SUBSYSTEM REPORT IS-NR Active ----- SCCP ALARM STATUS = No Alarms GFLEX SERVICE REPORT IS-ANR Active ----- GFLEX ALARM STATUS = * 0527 Service abnormal MNP SERVICE REPORT IS-ANR Active ----- MNP ALARM STATUS = * 0527 Service abnormal SCCP Cards Configured= 3 Cards IS-NR= 3 System Daily Peak SCCP Load 1200 TPS 13-01-23 06:45:12 System Overall Peak SCCP Load 1200 TPS 13-01-23 06:45:12 System Total SCCP Capacity 2550 TPS (2550 max SCCP Capacity) System SCCP Capacity Calc. Method (N) System TPS Alarm Threshold 2040 TPS ( 80% System N SCCP Capacity) TPS STATISTICS =========================================================================== CARD CPU TOTAL CLASS 0 CLASS 1 USAGE MSU RATE MESSAGING RATE MESSAGING RATE ----------------------------------------------------------------------- 1207 32% 340 311 29 1217 8% 346 330 16 1315 6% 317 297 20 ----------------------------------------------------------------------- AVERAGE MSU USAGE = 37% AVERAGE CPU USAGE = 15% TOTAL MSU RATE = 1003 STATISTICS FOR PAST 30 SECONDS ========================================================================= TOTAL MSUS: 52737 TOTAL ERRORS: 0 HIGHEST 06 OVERALL DAILY PEAKS LAST 06 DAILY PEAK SCCP LOADS =========================================================================== 1200 TPS 13-01-23 06:45:12 1200 TPS 13-01-23 06:45:12 1197 TPS 13-01-21 06:23:04 1186 TPS 13-01-22 23:49:55 1196 TPS 13-01-19 04:40:43 1197 TPS 13-01-21 06:23:04 1193 TPS 13-01-20 21:28:37 1193 TPS 13-01-20 21:28:37 1186 TPS 13-01-22 23:49:55 1196 TPS 13-01-19 04:40:43 1183 TPS 13-01-18 23:42:31 1183 TPS 13-01-18 23:42:31 Command Completed. ; - If the EPAP Data Split feature was on in Health Check Preparation Step 7, issue the command to display Split Data status.
Otherwise, go to step 5.
rept-stat-sccp:data=dnResponse to Split Data status is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPP XX.x.x-YY.y.y SCCP DNSUBSYSTEM REPORT IS-NR Active ----- SCCP ALARM STATUS = No Alarms SCCP Cards Configured= 1 Cards IS-NR= 1 System Daily Peak SCCP Load 0 TPS 13-04-26 10:44:18 System Overall Peak SCCP Load 0 TPS 00-00-00 00:00:00 System Total SCCP Capacity 5000 TPS (5000 max SCCP Capacity) System SCCP Capacity Calc. Method (N) System TPS Alarm Threshold 4000 TPS ( 80% System N SCCP Capacity) CARD VERSION PST SST AST MSU CPU DATA USAGE USAGE TYPE ----------------------------------------------------------------------- 1101 P 027-062-002 IS-NR Active ----- 0% 5% DN ----------------------------------------------------------------------- AVERAGE MSU USAGE = 0% AVERAGE CPU USAGE = 5% TOTAL MSU RATE = 0 Command Completed. ; - Repeat step 3 for IMSI data. Repeat the status command specifing:
data=imsi. - Issue the command to display SCCP status.
rept-stat-sccp:data=epapResponse to SCCP status is displayed.
E2400: Dual ExAP Config feature must be Enabled, displayed if Dual ExAP Config feature is not enabled
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE XX.x.x-YY.y.y SCCP SUBSYSTEM REPORT IS-NR Active ----- SCCP ALARM STATUS = No Alarms SCCP Cards Configured= 3 Cards IS-NR= 3 System Daily Peak SCCP Load 0 TPS 17-11-28 00:00:07 System Overall Peak SCCP Load 41047 TPS 17-11-22 04:12:44 System Total SCCP Capacity 40800 TPS (40800 max SCCP Capacity) System SCCP Capacity Calc. Method (N) System TPS Alarm Threshold 32640 TPS ( 80% System N SCCP Capacity) CARD VERSION PST SST AST MSU CPU DATA USAGE USAGE TYPE ----------------------------------------------------------------------- 2303 141-019-000 IS-NR Active ----- 0% 1% EPAP 4207 P 141-019-000 IS-NR Active ----- 0% 3% EPAP 5205 141-019-000 IS-NR Active ----- 0% 2% EPAP ----------------------------------------------------------------------- AVERAGE MSU USAGE = 0% AVERAGE CPU USAGE = 2% TOTAL MSU RATE = 0 Command Completed. ; - Issue the command to display network status for the card.
pass:loc=xxxx:cmd=”netstat –i”(where XXXX is the slot ID of an SCCP card that is displayed in step 9.)
Response to NETSTAT command is displayed.
For each card, verify both ports are configured to 1Gig EPAP-to-EAGLE download speed (displayed as 1000MB.).
Note:
See References for further information on port configuration.eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE XX.x.x-YY.y.y PASS: Command sent to card ; eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE XX.x.x-YY.y.y SDS Shell Output -> tklc_ifShow lo (unit number 0): Flags: (0x48049) UP LOOPBACK MULTICAST TRAILERS ARP RUNNING INET_UP Type: SOFTWARE_LOOPBACK inet: 127.0.0.1 Netmask 0xff000000 Subnetmask 0xff000000 Metric is 0 Maximum Transfer Unit size is 1536 0 packets received; 1 packets sent 0 multicast packets received 0 multicast packets sent 0 input errors; 0 output errors 0 collisions; 0 dropped 0 output queue drops DPLend (unit number 0): Flags: (0x20043) UP BROADCAST ARP RUNNING Type: ETHERNET_CSMACD Ethernet address is 00:00:00:00:00:00 Metric is 0 Maximum Transfer Unit size is 485 0 octets received 0 octets sent 0 unicast packets received 0 unicast packets sent 0 non-unicast packets received 0 non-unicast packets sent 0 incoming packets discarded 0 outgoing packets discarded 0 incoming errors 0 outgoing errors 0 unknown protos 0 collisions; 0 dropped 0 output queue drops gei (unit number 0): Flags: (0x78043) UP BROADCAST MULTICAST ARP RUNNING INET_UP PHY Flags: (0x12114) AUTONEG 1000MB FDX DIX Type: ETHERNET_CSMACD inet: 192.168.120.7 Broadcast address: 192.168.120.255 Netmask 0xffffff00 Subnetmask 0xffffff00 Ethernet address is 00:00:17:0d:7f:8a Metric is 0 Maximum Transfer Unit size is 1500 27358978 octets received 120833444 octets sent 819180 unicast packets received 80673 unicast packets sent 1798225 multicast packets received 52 multicast packets sent 18821781 broadcast packets received 985700 broadcast packets sent 0 incoming packets discarded 0 outgoing packets discarded 0 incoming errors 0 outgoing errors 0 unknown protos 0 collisions; 0 dropped 0 output queue drops gei (unit number 1): Flags: (0x78043) UP BROADCAST MULTICAST ARP RUNNING INET_UP PHY Flags: (0x12114) AUTONEG 1000MB FDX DIX Type: ETHERNET_CSMACD inet: 192.168.121.11 Broadcast address: 192.168.121.255 Netmask 0xffffff00 Subnetmask 0xffffff00 Ethernet address is 00:00:17:0d:7f:8b Metric is 0 Maximum Transfer Unit size is 1500 922842738 octets received 2982650752 octets sent 805755 unicast packets received 30769745 unicast packets sent 1556943 multicast packets received 104 multicast packets sent 7609692 broadcast packets received 985724 broadcast packets sent 0 incoming packets discarded 0 outgoing packets discarded 0 incoming errors 0 outgoing errors 0 unknown protos 0 collisions; 0 dropped 0 output queue drops value = 26 = 0x1a ; NETSTAT command complete ; - Repeat step 6 for all SCCP cards that are displayed in step 5.All steps in this procedure were completed.
Verifying LNP and LSMS
This procedure displays LNP subsystem and LSMS statuses. Ensure that all cards that should be in service show PST - IS-NR. Record cards that do not show the expected status.
This procedure shall also evaluate the SCCP hardware to determine if an upgrade is valid.
- Issue the command to display LNP status.
rept-stat-lnpResponse to LNP status command is displayed.
Verify that cards that are supposed to be in service are IS-NR.
Verify that there are no errors.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y LNP SUBSYSTEM REPORT IS-NR Active ----- ASSUMING MATE'S LOAD LNP Cards Configured=15 CARD PST SST GTT STATUS LNP STATUS CPU USAGE 1201 IS-NR Active ACT ACT 1% 1208 IS-NR Active ACT ACT 1% 1218 IS-NR Active ACT ACT 1% 1301 IS-NR Active ACT ACT 1% 1308 IS-NR Active ACT ACT 0% 1318 IS-NR Active ACT ACT 1% 2108 IS-NR Active ACT ACT 1% 2118 IS-NR Active ACT ACT 1% 2208 IS-NR Active ACT ACT 1% 2218 IS-NR Active ACT ACT 1% 2308 IS-NR Active ACT ACT 1% 1101 IS-NR Active ACT ACT 1% 1102 IS-NR Active ACT ACT 1% 1103 IS-NR Active ACT ACT 1% 1108 IS-NR Active ACT ACT 1% LNPQS: SSN STATUS = Allowed MATE SSN STATUS = Prohibited ACG: OVERLOAD LEVEL = 0 MIC USAGE = 0% AVERAGE USAGE: GTT = 1% LNPMR = 1% LNPQS = 1% AVERAGE CPU USAGE = 1% TOTAL ERRORS: GTT: 0 out of 1603 LNPMR: 0 out of 38 LNPQS: 0 out of 5406 Command Completed. ; - Issue the command to display card status.
rept-stat-card:mode=full:loc=XXXX(Where XXXX is the location of each SCCP card displayed in Step 2)
Response to card status command is displayed.
Verify that all cards have at least 4096MB of daughterboard memory.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y CARD VERSION TYPE GPL PST SST AST 1111 138-011-000 DSM SCCPHC IS-NR Active ----- ALARM STATUS = No Alarms. BPDCM GPL version = 138-011-000 IMT BUS A = Conn IMT BUS B = Conn CLOCK A = Active CLOCK B = Idle CLOCK I = Idle MBD BIP STATUS = Valid MOTHER BOARD ID = SMXG A DBD STATUS = Valid DBD TYPE = None DBD MEMORY SIZE = 4096M HW VERIFICATION CODE = ---- CURRENT TEMPERATURE = 52C (126F) PEAK TEMPERATURE: = 52C (126F) [16-03-16 09:34] SCCP % OCCUP = 37% APPLICATION SERVICING TVG MFC TVG MFC SNM REQ STATUS = 24 hr: ------ ---, 5 min: ------ --- INM REQ STATUS = 24 hr: ------ ---, 5 min: ------ --- MTP3 REQ STATUS = 24 hr: G--, 5 min: G-- IPLNK STATUS IPLNK IPADDR STATUS PST A 192.168.120.5 UP IS-NR B 192.168.121.3 UP IS-NR DSM IP CONNECTION PORT PST SST A IS-NR Active B IS-NR Active Command Completed. ; - If LNP is ON as recorded in Health Check Preparation Step 6, then issue the command to retrieve LNP options.
Otherwise, go to next procedure.
rtrv-lnpoptsResponse to LNP options command is displayed.
Record audit status:
AUD: _____________
If LNP auditing is on, go to next procedure.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y LNP OPTIONS ----------------------- AMASLPID = 000000000 INCSLP = no AMACTYPE = 000 AMAFEATID = 000 CIC = 0000 AUD = off SP = FRCSMPLX = no ADMHIPRI = no GTWYSTP = no ; - If LNP ported TN is 48000000 or higher or the LNP ELAP Configuration feature
key is ON, go to next procedure. Otherwise, issue the command to turn LNP Audit
on.
chg-lnpopts:aud=onResponse to LNP options command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y CHG-LNPOPTS: MASP A - COMPLTD ;For UHC#2, the LNP Audit must be allowed to run for at least 24 hours.
Note:
Allow LNP auditing to run for at least 24 hours prior to upgrade.All steps in this procedure were completed.
Verifying SEAS
This procedure verifies that SEAS feature is available. Ensure that all interfaces that should be in service show PST - IS-NR. Record interfaces that do not show the expected status.
- Issue the command to display SEAS status.
rept-stat-seasResponse to SEAS status command is displayed if SEAS over IP feature is turned on.
Verify that all entries are IS-NR and there are no alarms.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y SEAS SYSTEM PST SST AST ----------------------------------------------------------------- IS-NR Avail ----- ALARM STATUS = No Alarms TERM IPADDR PORT PST SST AST ---------------------------------------------------------- 18 120.30.10.11 15 IS-NR Active ----- ALARM STATUS = No Alarms 40 128.30.15.12 16 IS-NR Active ----- ALARM STATUS = No AlarmsAll steps in this procedure were completed.
Verifying Optional Features
- Issue the command to retrieve STP options.
rtrv-stpoptsResponse to the command is displayed.
Record whether the following options are turned on:
DSMAUD: ON / OFF / CCC
Note: DSMAUD only displayed with certain features enabled (e.g. GFLEX, INP, GPORT)
Verify the GBSUSNMINM option status:GBSUSNMINM: ON / OFF
If upgrading to 46.2 and beyond, MFC must be on. If MFC is set to off, this procedure fails.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y STP OPTIONS ------------------------------- MTPT31CTL 1 MTPLTI yes MTPLTCTDPCQ 3 MTPLTST 10000 MTPXLQ 500 MTPXLET 100 MTPXLOT 90 MTPDPCQ 8000 TFATFRPR 1000 MTPRSI no MTPRSIT 5000 MTPLPRST yes MTPT10ALT 30000 UIMRD no SLSCNV off CRITALMINH no DISPACTALMS no NPCFMTI 14-00-00-00 GSMDFLT discard GSMDECERR pass DEFCC 1 DEFNDC 970 DSMAUD on RPTLNPMRSS yes RANDSLS off RSTRDEV off SECMTPMATE off SECMTPSID off SECMTPSNM off SECSCCPSCMG off CNVCGDA no CNVCGDI no CNVCGDN no CNVCGDN24 no CNVCGDN16 no GTCNVDFLT yes ANSIGFLEX no ARCHBLDID on MFC on PCT off PCN16FMT 745 UITHROTTLE 0 GBSUSNMINM on GDPCA -------------- EPAP240M off - If E5IS feature is recorded as on in Health Check Preparation Step 6, then issue the retrieve command. Otherwise, go to
step 4.
rtrv-eisoptsResponse to the command is displayed.
Record the value of EISCOPY & FCMODE values:
EISCOPY: ON / OFF
FCMODE: STC/OFF/FCOPY
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y EIS OPTIONS -------------------------------- EISCOPY = ON FAST COPY OPTIONS -------------------------------- FCGPL = IPSG FCMODE = FCOPY FCGPL = IPGHC FCMODE = FCOPY -------------------------------- - Issue the command to retrieve user-specified options for the IP networks used
by the EAGLE.
rtrv-netoptsResponse to the command is displayed.
Record the value of PVN, PVNMASK, FCNA, FCNAMASK, FCNB and FCNBMASK.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y NETWORK OPTIONS ------------------ PVN = 172.20.48.0 PVNMASK = 255.255.252.0 FCNA = 172.21.48.0 FCNAMASK = 255.255.254.0 FCNB = 172.22.48.0 FCNBMASK = 255.255.254.0 - Issue the command to retrieve measurement options.
rtrv-measoptsResponse to the measurement options command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y PLATFORMENABLE = on COLLECT15MIN = off CLLIBASEDNAME = off OAMHCMEAS = off ---------------------- SYSTOTSTP = on SYSTOTTT = on COMPLINK = on COMPLNKSET = on COMPSCTPASOC = off COMPSCTPCARD = off COMPUA = off GTWYSTP = on GTWYLNKSET = on GTWYORIGNI = on GTWYORIGNINC = on GTWYLSORIGNI = on GTWYLSDESTNI = on GTWYLSONISMT = off NMSTP = on NMLINK = on NMLNKSET = on AVLLINK = on AVLDLINK = off ; - Issue the command to retrieve user-specified options for the SCCP
application.
rtrv-sccpoptsResponse to the command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y SCCP OPTIONS ------------------------------- CLASS1SEQ off CCLEN 0 ACLEN 0 INTLUNKNNAI no SUBDFRN off DFLTGTTMODE CdPA MTPRGTT off MTPRGTTFALLBK mtproute UNQGTTSEL bestmatch DELCCPREFIX pfxwcc GTTDIST all ; - Issue the command to retrieve user-specified options for the GSM.
rtrv-gsmoptsResponse to the command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y GSM OPTIONS ---------------------------- MULTCC = NONE MULTCC = NONE MULTCC = NONE MULTCC = NONE MULTCC = NONE MULTCC = NONE MULTCC = NONE MULTCC = NONE MULTCC = NONE MULTCC = NONE DEFMAPVR = 1 DEFMCC = 911 DEFMNC = NONE CCNC = 1970 MCCMNC = 911666 CCNC = NONE MCCMNC = NONE CCNC = NONE MCCMNC = NONE CCNC = NONE MCCMNC = NONE CCNC = NONE MCCMNC = NONE CCNC = NONE MCCMNC = NONE CCNC = NONE MCCMNC = NONE CCNC = NONE MCCMNC = NONE CCNC = NONE MCCMNC = NONE CCNC = NONE MCCMNC = NONE SRIDN = TCAP SRIDNNOTFOUND = GTT CRPTT = NONE SRISMGTTRTG = OFF MSRNDIG = RNDN MSRNNAI = 1 MSRNNP = 10 MSISDNTRUNC = 0 SRFADDR = 19705552222 SRFNAI = 1 SRFNP = 1 MSRNLEN = 30 SERVERPFX = NONE GSM2IS41 = NONE MIGRPFX = SINGLE IS412GSM = NONE SPORTTYPE = NONE DFLTRN = NONE EIRGRSP = OFF EIRRSPTYPE = TYPE1 EIRIMSICHK = OFF ENCODECUG = OFF ENCODENPS = ON ENCDNPSPTNONE = OFF ENCDNPSDNNOTFOUND= OFF G-Flex MLR OPTIONS : GFLEXMAPLAYERRTG = NONE REGSS = OFF ACTSS = OFF DACTSS = OFF INTSS = OFF AUTHFAILRPT = OFF RSTDATA = OFF PROCUNSTRQT = OFF RDYFORSM = OFF PURGMOBSS = OFF SRILOC = OFF; - Issue the command to retrieve user-specified options for IS41 GSM
Migration.
rtrv-is41optsResponse to the options command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y IS41 OPTIONS ----------------------- SMSREQBYPASS = NO LOCREQDN = SCCP IEC = NONE NEC = NONE RSPCGPARI = FRMSG RSPCGPAPCP = FRMSG RSPCDPARI = FRMSG RSPCDPAPCP = OFF RSPCGPANAI = NONE RSPCGPANP = NONE RSPCGPATT = NONE MTPLOCREQNAI = FRMSG RSPPARM = TLIST RSPDIG = RNDN RSPNON = NONE RSPNP = 2 RSPMIN = HOMERN MSCMKTID = 0 MSCSWITCH = 0 ESNMFG = 0 ESNSN = 0 RSPDIGTYPE = 6 LOCREQRMHRN = NO TCAPSNAI = FRMSG MTPLOCREQLEN = 0 SPORTTYPE = NONE DFLTRN = NONE LOCREQRSPND = OFF ; - If SNMP Feature was on in Health Check Preparation, Step 7 then issue the retrieve option command. Otherwise, go
to step 10.
rtrv-snmpoptsResponse to the command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y SNMP OPTIONS -------------------------------- SNMPUIM on GETCOMM public SETCOMM private - Issue the retrieve IP Host command for SNMP.
rtrv-snmp-hostResponse to the retrieve command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y IPADDR 10.241.14.62 HOST dcmsnmptraphost1 CMDPORT 161 TRAPPORT 162 HB 60 TRAPCOMM public IPADDR 10.241.14.61 HOST dcmsnmptraphost2 CMDPORT 161 TRAPPORT 162 HB 60 TRAPCOMM public SNMP HOST table is (2 of 2) 100% full - If SIP NP Feature was on in Health Check Preparation Step 7, then issue the retrieve option command. Otherwise, go
to step 12.
rtrv-sipoptsResponse to the command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y INCLUDENPDI = on INCLUDERN = on NPRSPFMT = RNDN RNFMT = RN NPLKUPFAIL = 404 RNCONTEXT = Null - Issue the report SIP status command.
rept-stat-sipResponse to the status command is displayed if configured, else E2688 Cmd Rej: SIP not Configured is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y SIP ALARM STATUS = ** 0625 SIP capacity normal, card(s) abnormal SIP Cards Configured= 3 Cards IS-NR= 1 CARD VERSION PST SST TPS PTPS PTIMESTAMP -------------------------------------------------------------------------- 1101 004-061-004 IS-ANR MPS Unavl 0 0 00-00-00 00:00:00 1103 004-062-000 IS-NR Active 100 100 02-01-08 10:55:23 1105 ----------- OOS-MT Isolated 0 0 00-00-00 00:00:00 -------------------------------------------------------------------------- TOTAL SERVICE STATISTICS: ========================================================================== SERVICE SUCCESS ERROR WARNINGS BYPASS TOTAL SIPNP: 0 0 0 0 0 Command Completed - Issue the report DEIR status command.
rept-stat-deirResponse to the status command is displayed if configured, else E2791 Cmd Rej: DEIR not Configured is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y DEIR ALARM STATUS = No Alarms DEIR Cards Configured= 1 Cards IS-NR= 1 Average CPU Usage = 1% CARD VERSION PST SST AST TPS PTPS -------------------------------------------------------------------------- 1107 P 135-016-000 IS-NR Active ----- 0 0 -------------------------------------------------------------------------- TOTAL DEIR SERVICE STATISTICS: ========================================================================== SERVICE SUCCESS ERROR WARNINGS OVERFLOW TOTAL DEIR SRV: 0 0 0 0 0 Command Completed. ; - Issue the report ENUM status command.
rept-stat-enumResponse to the status command is displayed if configured, else E3188 Cmd Rej: ENUM not Configured is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.yy.y ENUM ALARM STATUS = No Alarms ENUM Cards Configured= 2 Cards IS-NR= 2 CARD VERSION PST SST AST TPS -------------------------------------------------------------------------- 2303 139-019-000 IS-NR Active ----- 4006 1105 139-019-000 IS-NR Active ----- 1000 -------------------------------------------------------------------------- TOTAL SERVICE STATISTICS: ========================================================================== SERVICE SUCCESS ERROR RECEIVED ENUM : 41495 78689 120178 ========================================================================== SERVICE RCODE1 RCODE2 RCODE3 RCODE4 RCODE5 TOTAL ENUM : 12 0 78136 541 0 78689 Command Completed. ;All steps in this procedure were completed.
Verifying IP Signaling Status
- Issue the command to display SCTP Association status.
rept-stat-assocResponse to SCTP Association status command is displayed.
Verify that all SCTP Associations that should be in service are IS-NR.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y ASSOCIATION PST SST ipgwa1 IS-NR ASP-ACTIVE ipgwa2 IS-NR ASP-ACTIVE iplima1 IS-NR ESTABLISHED iplima2 IS-NR ESTABLISHED Command Completed. ; - Issue the command to display Application Server status.
rept-stat-asResponse to Application Server status command is displayed.
Verify that all Application Servers that should be in service are IS-NR.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y AS PST SST ipgwas1 IS-NR AS-ACTIVE ipgwas2 IS-NR AS-ACTIVE Command Completed. ;All steps in this procedure were completed.
Verifying EROUTE
This procedure issues the netstat command to STC
cards to determine if IP addresses have been associated with the card. Record cards
that do not have IP addresses associated with them.
- Issue the command to display EROUTE status.
rept-stat-mon:type=erouteResponse to EROUTE status command is displayed.
Verify that all cards listed are in IS-NR state.
Note:
If any cards are denied eroute service, the text CARDS DENIED EROUTE SERVICE: will be displayed followed by the card locations.eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y EROUTE SUBSYSTEM REPORT IS-NR Active ----- STC Cards Configured= 7 Cards IS-NR= 7 EISCOPY BIT = ON System Threshold = 80% Total Capacity System Peak EROUTE Load: 8000 Buffers/Sec System Total EROUTE Capacity: 9600 Buffers/Sec SYSTEM ALARM STATUS = No Alarms. CARD VERSION PST SST AST TVG CPU USAGE USAGE ------------------------------------------------------------------ 1205 236-024-005 IS-NR Active ----- 35% 52% 1211 236-024-005 IS-NR Active ----- 35% 52% 1303 236-024-005 IS-NR Active ----- 35% 52% 1311 236-024-005 IS-NR Active ----- 35% 52% 1313 236-024-005 IS-NR Active ----- 35% 52% 2211 236-024-005 IS-NR Active ----- 35% 52% 2213 236-024-005 IS-NR Active ----- 35% 52% ------------------------------------------------------------------ EROUTE Service Average TVG Capacity = 35% Average CPU Capacity = 52% Command Completed. ; - Issue the command to display network status for the card.
Pass:loc=xxxx:cmd=”netstat –i”(where XXXX is the slot ID of an STC card that is IS-NR in step 1.)
Response to
NETSTATcommand is displayed.Verify both Port A (Seeq 0) and Port B (Seeq 1) of the STC card have an associated IP address.
Note:
For E5-ENET card, verify both Port A (GEI 2) and Port B (GEI 0) have associated IP addresseseaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y PASS: Command sent to card ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y lo (unit number 0): Flags: (0x48049) UP LOOPBACK MULTICAST TRAILERS ARP RUNNING INET_UP Type: SOFTWARE_LOOPBACK inet: 127.0.0.1 Netmask 0xff000000 Subnetmask 0xff000000 Metric is 0 Maximum Transfer Unit size is 1536 0 packets received; 1 packets sent 0 multicast packets received 0 multicast packets sent 0 input errors; 0 output errors 0 collisions; 0 dropped 0 output queue drops DPLend (unit number 0): Flags: (0x60043) UP BROADCAST ARP RUNNING INET_UP Type: ETHERNET_CSMACD inet: 172.20.48.243 Broadcast address: 172.20.51.255 Netmask 0xffff0000 Subnetmask 0xfffffc00 Ethernet address is 00:00:00:00:00:f3 Metric is 0 Maximum Transfer Unit size is 485 42 octets received 28 octets sent 1 unicast packets received 1 unicast packets sent 0 non-unicast packets received 0 non-unicast packets sent 0 incoming packets discarded 0 outgoing packets discarded 0 incoming errors 0 outgoing errors 0 unknown protos 0 collisions; 0 dropped 0 output queue drops gei (unit number 2): Flags: (0x70043) UP BROADCAST ARP RUNNING INET_UP PHY Flags: (0x12012) 100MB FDX DIX Type: ETHERNET_CSMACD inet: 192.168.53.68 Broadcast address: 192.168.53.255 Netmask 0xffffff00 Subnetmask 0xffffff00 Ethernet address is 00:00:17:0d:87:a8 Metric is 0 Maximum Transfer Unit size is 1500 118464 octets received 44920 octets sent 698 unicast packets received 698 unicast packets sent 0 multicast packets received 0 multicast packets sent 1152 broadcast packets received 2 broadcast packets sent 0 incoming packets discarded 0 outgoing packets discarded 0 incoming errors 0 outgoing errors 0 unknown protos 0 collisions; 0 dropped 0 output queue drops gei (unit number 3): Flags: (0x78042) DOWN BROADCAST MULTICAST ARP RUNNING INET_UP PHY Flags: (0x2224) AUTONEG DIX Type: ETHERNET_CSMACD inet: 172.21.48.243 Broadcast address: 172.21.49.255 Netmask 0xffff0000 Subnetmask 0xfffffe00 Ethernet address is 00:00:17:0d:87:a9 Metric is 0 Maximum Transfer Unit size is 2000 0 octets received 0 octets sent 0 unicast packets received 0 unicast packets sent 0 multicast packets received 0 multicast packets sent 0 broadcast packets received 0 broadcast packets sent 0 incoming packets discarded 0 outgoing packets discarded 0 incoming errors 0 outgoing errors 0 unknown protos 0 collisions; 0 dropped 0 output queue drops gei (unit number 1): Flags: (0x78042) DOWN BROADCAST MULTICAST ARP RUNNING INET_UP PHY Flags: (0x2224) AUTONEG DIX Type: ETHERNET_CSMACD inet: 172.22.48.243 Broadcast address: 172.22.49.255 Netmask 0xffff0000 Subnetmask 0xfffffe00 Ethernet address is 00:00:17:0d:88:9f Metric is 0 Maximum Transfer Unit size is 2000 0 octets received 0 octets sent 0 unicast packets received 0 unicast packets sent 0 multicast packets received 0 multicast packets sent 0 broadcast packets received 0 broadcast packets sent 0 incoming packets discarded 0 outgoing packets discarded 0 incoming errors 0 outgoing errors 0 unknown protos 0 collisions; 0 dropped 0 output queue drops ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y NETSTAT command complete - Repeat steps 1 - 2 for all STC cards that are IS-NR in step 1.All steps in this procedure were completed.
Verifying IMT Status
- Issue the command to display IMT errors.
rept-imt-lvl1:sloc=1201:eloc=1115:r=summaryResponse to IMT report command is displayed.Ensure that all highlighted columns contain zeroes.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y ========================================================================== SUMMARY REPORT: Totals accumulated from all requested cards Count Bus A Value Bus B Value ----- ----------- ----------- Transmit Packet 0M 0M Transmit Byte 0M 0M Receive Packet 0M 0M Receive Byte 0M 0M Receive Packet with CRC Error 0 0 Receive Packet with Format Error 0 0 Receive Packet with Invalid Length 0 0 Primary Control Receive Error 0 0 Primary Control Transmit Error 0 0 Primary Control Sanity Error 0 0 Violation Error 0 0 CPU Receive FIFO Full 0 0 IMT Receive FIFO Half Full 0 0 CPU Receive FIFO Half Full 0 0 DMA Terminal Count Interrupt 0 0 MSU Retransmitted 0 0 MSU Safety Packet 0 0 ASU Safety Packet 0 0 TSU Safety Packet 0 0 IMT Receive FIFO Full 0 0 SSU Safety Packet 0 0 -------------------------------------------------------------------------- ;END OF REPORT ; - If non-zeros, the command to display IMT level 1 information.
rept-imt-lvl1:sloc=1201:eloc=1115:r=fullResponse to MUX status command is displayed.
Note: Output abridged for brevity.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y ========================================================================== FULL REPORT: Totals accumulated from all requested cards Count Bus A Value Bus B Value ----- ----------- ----------- Transmit Packet 0M 0M Transmit Byte 0M 0M Receive Packet 0M 0M Receive Byte 0M 0M Receive Packet with CRC Error 0 0 Receive Packet with Format Error 0 0 Receive Packet with Invalid Length 0 0 Primary Control Receive Error 0 0 Primary Control Transmit Error 0 0 Primary Control Sanity Error 0 0 Violation Error 0 0 CPU Receive FIFO Full 0 0 IMT Receive FIFO Half Full 0 0 CPU Receive FIFO Half Full 0 0 DMA Terminal Count Interrupt 0 0 MSU Retransmitted 0 0 MSU Safety Packet 0 0 ASU Safety Packet 0 0 TSU Safety Packet 0 0 IMT Receive FIFO Full 0 0 SSU Safety Packet 0 0 -------------------------------------------------------------------------- ;END OF REPORT ; - Issue the status command for the MUX cards.
rept-stat-muxResponse to MUX status command is displayed. Verify that all cards are IS-NR. Record the types of MUX cards displayed (circle all that are applicable): HMUX HIPR HIPR2
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y CARD TYPE PST SST AST 1109 HMUX IS-NR Active ----- 1110 HMUX IS-NR Active ----- 1209 HMUX IS-NR Active ----- 1210 HMUX IS-NR Active ----- 1309 HIPR IS-NR Active ----- 1310 HIPR IS-NR Active ----- 2109 HIPR2 IS-NR Active ----- 2110 HIPR2 IS-NR Active ----- Command Completed. ; - Issue the report IMT information command. Repeat for all MUX types recorded in
Step 3.
rept-imt-info:report=XXXXerr(where report=hmuxerr if HMUX cards were detected in step 3;
report=hiprerr if HIPR cards were detected in step 3;
report=hipr2err is HIPR2 cards were detected in step 3.)
Response to report IMT information command is displayed.
Note:
Output abridged for brevity. Actual output varies based on software release and card type.eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y XXXX Summary Report: Summed across all requested cards for each bucket XXXX Hourly Bucket Statistics ========================================================================= Bucket Low Speed Statistic BUS A Value BUS B Value ------ ------------------- ----------- ----------- XX IMT Rx Packet CRC Error 0 0 IMT Rx Packet Format Error 0 0 IMT Rx Violation Error 0 0 IMT Rx Command Error 0 0 IMT Rx FIFO Full 0 0 IMT Rx FIFO Half Full 0 0 IMT Tx FIFO Full 0 0 IMT Tx FIFO Half Full 1 0 High Speed Statistic BUS A Value BUS B Value -------------------- ----------- ----------- IMT Rx Packet CRC Error 0 0 IMT Rx Disparity Error 0 0 IMT Rx Sync Lost Error 0 0 IMT Rx Code Word Error 0 0 CPU Rx FIFO Full 0 0 CPU Rx FIFO Half Full 0 0 CPU Rx FIFO Empty Before SOM 0 0 CPU Rx FIFO Empty Before EOM 0 0 CPU Rx Packet SOM Before EOM 0 0 CPU Rx Packet CRC Error 0 0 DMA terminal count 0 0 CPU Tx Buffer EOB 0 0 CPU Tx Buffer Full 0 0 CPU Tx Buffer Half Full 9 9 IMT Bypass FIFO Full 0 0 IMT Bypass FIFO Half Full 0 0 IMT Rx FIFO Full 0 0 IMT Rx FIFO Half Full 0 0 Misc Speed Statistic BUS A Value BUS B Value -------------------- ----------- ----------- Shelf ID UART Framing Error 0 0 Shelf ID UART Overrun Error 0 0 ;All steps in this procedure were completed.
Retrieving Trouble Data
- Issue the command to retrieve troubles from MASP A.
rtrv-trbl:loc=1113:num=15Response to retrieve trouble command is displayed. Troubles shown here are only examples. Note any unexplained troubles. (The troubles shown are examples only, actual troubles - if any - may differ.)
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y rtrv-trbl:loc=1113:num=15 Command entered at terminal #X. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y NOTICE: Only 2 trouble(s) to retrieve in the log. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y Card 1113 Module SCM_UTL0.C Line 4101 Class 01bc Severity 1 0f . Report Date:YY-MM-DD Time:hh:mm:ss ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y Card 1107 Module ED_ENET.C Line 437 Class 01c3 Severity 1 bc 5e 20 00 07 2d 12 00 d4 9b 00 00 00 .^...-....... Report Date:YY-MM-DD Time:hh:mm:ss ; - Issue the command to retrieve troubles from MASP B.
rtrv-trbl:loc=1115:num=15Response to retrieve trouble command is displayed. Troubles shown here are only examples.
Note any unexplained troubles. (The troubles shown are examples only, actual troubles - if any - may differ.)
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y rtrv-trbl:loc=1115:num=15 Command entered at terminal #X. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y NOTICE: Only 1 trouble(s) to retrieve in the log. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y Card XXXX Module XXXXXXXX.C Line XXXX Class XXXX Severity X 0f . Report Date:YY-MM-DD Time:hh:mm:ss ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y 5876.1083 SYSTEM INFO REPT COND: system alive Report Date:YY-MM-DD Time:hh:mm:ss ; - If the amount of output displayed on the capture terminal is excessive, then
issue the command to change the terminal output groups.
chg-trm:trm=P:all=no:sys=yes:sa=yes:db=yes(Where P is the location of the capture terminal used in Pre-Health Check Requirements)
Response to change terminal command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y chg-trm:trm=P:all=no:sys=yes:sa=yes:db=yes Command entered at terminal #X. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y CHG-TRM: MASP A – COMPLTD ;All steps in this procedure were completed.
Verifying Clock Status
- Issue the command to report clock status.
rept-stat-clk:mode=fullResponse to clock status command is displayed.
Verify that both composite clocks are either in IDLE or ACTIVE state on both ACTIVE and STANDBY MASP.
All highlighted cards-with-bad-CLK values should equal zero.
eaglestp YY-MM-DD hh:mm:ss EST PPP XX.x.x-YY.y.y COMPOSITE PST SST AST SYSTEM CLOCK IS-NR Idle ----- ALARM STATUS = No Alarms. Primary Comp Clk 1114 (CLK A) IS-NR Active Primary Comp Clk 1116 (CLK B) IS-NR Active Secondary Comp Clk 1114 (CLK A) IS-NR Idle Secondary Comp Clk 1116 (CLK B) IS-NR Idle Clock Using Bad CLK A 173 0 CLK B 2 0 CLK I 0 -- HIGH SPEED PST SST AST SYSTEM CLOCK IS-NR Active ----- ALARM STATUS = No Alarms. Primary HS Clk 1114 (HS CLK A) IS-NR Active Primary HS Clk 1116 (HS CLK B) IS-NR Active Secondary HS Clk 1114(HS CLK A) IS-NR Idle Secondary HS Clk 1116(HS CLK B) IS-NR Idle HS CLK TYPE 1114 = RS422 HS CLK LINELEN 1114 = ----- HS CLK TYPE 1116 = RS422 HS CLK LINELEN 1116 = ----- Clock Using Bad HS CLK A 19 0 HS CLK B 0 0 HS CLK I 0 -- Cards with bad clock source: CARD CLK A CLK B HS CLK A HS CLK B -------------------------------------------------------------- Command Completed. ; - Issue the command to retrieve the clock options.
rtrv-clkoptsResponse to retrieve command is displayed.
eaglestp YY-MM-DD hh:mm:ss zone PPP XX.x.x-YY.y.y CLK OPTIONS ----------------------- PRIMARY ----------------------- HSCLKSRC rs422 HSCLKLL longhaul SECONDARY ----------------------- HSCLKSRC rs422 HSCLKLL longhaul ;All steps in this procedure were completed.
Verifying MPS
- Issue the command to display MPS status.
rept-stat-mpsResponse to MPS status command is displayed, if any of the features requires ELAP/EPAP.
If the MTT error 4102 is output go to step 2.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y VERSION PST SST AST MPS A 027-015-000 OOS-MT Fault ----- CRITICAL PLATFORM ALARM DATA = No Alarms MAJOR PLATFORM ALARM DATA = h’0123456789ABCDEF MINOR PLATFORM ALARM DATA = h’0123456789ABCDEF CRITICAL APPLICATION ALARM DATA = No Alarms MAJOR APPLICATION ALARM DATA = h’0123456789ABCDEF MINOR APPLICATION ALARM DATA = No Alarms ALARM STATUS = ** 0371 Major Platform Failure(s) VERSION PST SST AST MPS B 027-015-000 OOS-MT Fault ----- CRITICAL PLATFORM ALARM DATA = No Alarms MAJOR PLATFORM ALARM DATA = No Alarms MINOR PLATFORM ALARM DATA = No Alarms CRITICAL APPLICATION ALARM DATA = h’0123456789ABCDEF MAJOR APPLICATION ALARM DATA = h’0123456789ABCDEF MINOR APPLICATION ALARM DATA = No Alarms ALARM STATUS = *C 0373 Critical Application Failure(s) CARD PST SST LNP STAT 1106 P IS-NR Active ACT 1201 IS-ANR Active SWDL 1205 OOS-MT-DSBLD Manual ------- 1302 OOS-MT Fault ------- 1310 IS-ANR Standby SWDL CARD 1106 ALARM STATUS = No Alarms CARD 1201 ALARM STATUS = No Alarms CARD 1205 ALARM STATUS = No Alarms CARD 1302 ALARM STATUS = ** 0013 Card is isolated from the system CARD 1310 ALARM STATUS = No Alarms Command Completed. ; - If DSM Audit was recorded as being on in Verifying IP Signaling Status Step 1, or is not displayed then go to step 2. Otherwise, if DSM Audit is
off, then execute this step. Issue the command to change STP options.
chg-stpopts:dsmaud=onResponse to the command is displayed.
eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.y.y CHG-STPOPTS: MASP B – COMPLTD ;All steps in this procedure were completed.
Verify Source Database
Note:
It is important that the target release has been downloaded to the fixed disk, and for target release 46.0 and higher that the system has been configured to use the recommended CHG-UPGRADE-CONFIG:THRESTYPE=SET upgrade method.[1]This procedure verifies the presence of the following:
- obsolete cards
- network address conflicts with the PVN and FCN network address
Note:
This procedure is intrusive meaning the target OAM application must be loaded temporarily to complete this procedure. To ensure accuracy, it is strongly suggested that data capture be active during this procedure because the information produced by this procedure will be used to guide the change of hardware or the modification of the database so potential issues don’t effect successful complete of the upgrade.The Software Access Key (SAK) for the upgrade target release is required for this procedure if upgrading to 45.0, 45.1 or 46.0.
- If removable media is present, remove it from the system.
Note:
it is important that the target release has been downloaded to the fixed disk, and for target release 46.0 and higher that the system has been configured to use the recommended CHG-UPGRADE-CONFIG:THRESTYPE=SET upgrade method.In the EAGLE Software Upgrade Procedure; see Appendix B: Preparations for Upgrade Execution on how to download the software release to the fixed disk for the applicable target release [B.1: Target Release Software Download] and on how to configure the system to use the card-set upgrade method [B2: Configuring Card-Set Network Conversion Method.]
- Issue the upgrade command to display the database status.
ACT-UPGRADE:ACTION=DBSTATUSResponse to the upgrade - database status command is displayed. Verify that the Inactive Partition Group database version displays the target release’s version.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x.x.x-YY.y.y DATABASE STATUS: >> OK << TDM 1114 ( STDBY) TDM 1116 ( ACTV ) C LEVEL TIME LAST BACKUP C LEVEL TIME LAST BACKUP - -------- ---------------------- - -------- ---------------------- FD BKUP Y 148913 12-10-09 04:49:11 GMT Y 148913 12-10-09 04:49:11 GMT FD CRNT Y 148913 Y 148913 MCAP 1113 MCAP 1115 - -------- - -------- RD BKUP - - - - - - - - USB BKP - - - - - - - - CARD/APPL LOC C T LEVEL TIME LAST UPDATE VERSION STATUS --------- ---- - - ---------- ----------------- ------------------- OAM-RMV 1113 - - - - - - TDM-CRNT 1114 Y N 148913 12-10-09 04:47:40 133-003-000 NORMAL TDM-BKUP 1114 Y - 148913 12-10-09 04:47:40 133-003-000 NORMAL OAM-RMV 1115 - - - - - - OAM-USB 1115 - - - - - - TDM-CRNT 1116 Y N 148913 12-10-09 04:47:40 133-003-000 NORMAL TDM-BKUP 1116 Y - 148913 12-10-09 04:47:40 133-003-000 NORMAL INACTIVE PARTITION GROUP CARD/APPL LOC C T LEVEL TIME LAST UPDATE VERSION STATUS --------- ---- - - ---------- ----------------- ------------------- TDM-CRNT 1114 Y - 1 00-00-00 00:00:00 135-000-000 NORMAL TDM-BKUP 1114 Y - 1 00-00-00 00:00:00 135-000-000 NORMAL TDM-CRNT 1116 Y - 1 00-00-00 00:00:00 135-000-000 NORMAL TDM-BKUP 1116 Y - 1 00-00-00 00:00:00 135-000-000 NORMAL ; - Issue the card status to verify the location of the active MASP slot.
rept-stat-card:appl=oamResponse to the card status command is displayed.
Record the card locations of both MASPs and the running GPL:
Act MASP _____
Stby MASP ____
MASP GPL: ______
For this sample output, cards 1113/1114 are standby and 1115/1116 are active.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x.x.x-YY.y.y CARD VERSION TYPE GPL PST SST AST 1113 XXX-XXX-XXX E5MCAP OAMHC IS-NR Standby ----- 1115 XXX-XXX-XXX E5MCAP OAMHC IS-NR Active ----- Command Completed. ; - Inhibit the standby MASP.
inh-card:loc=XXXX(Where XXXX is the location of the standby MASP slot recorded in step 3)
Response to the inhibit command is displayed.
Verify UAM 514 is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x.x.x-YY.y.y Card is inhibited. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x.x.x-YY.y.y ** 7991.0514 ** CARD xxxx OAMHC Standby MASP is inhibited ; Wait for card to boot and return to the IMT bus. - Download target release flash to the standby MASP.
init-flash:loc=XXXX:code=trial(Where XXXX is the location of the standby MASP slot recorded in step 3)
Response to flash initialization is shown.
Verify UAM 0004 is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x.x.x-YY.y.y FLASH Memory Download for card xxxx started. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x.x.x-YY.y.y FLASH Memory Download for card xxxx completed. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x.x.x-YY.y.y * 8003.0004 * GPL SYSTEM BLMCAP Card is running non-activated GPL ; Wait for card to boot and return to the IMT bus. - Retrieve the GPLs running on the card location.
rept-stat-gpl:loc=XXXX(Where XXXX is the location of the standby MASP slot recorded in step 3)
Response to the card status command is displayed.
Repeat the previous step if a valid version of the flash GPL is not displayed.Note:
Valid flash GPL for the MASP cards can be either BLMCAP or BLDC32 depending on the release. BLMCAP is valid for 46.6 and prior. BLDC32 is valid in 46.6 or later.eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x.x.x-YY.y.y GPL CARD RUNNING APPROVED TRIAL OAMHC XXXX ----------- ----------- ----------- BLDC32 YYY-YYY-YYY ALM+ XXX-XXX-XXX YYY-YYY-YYY Command Completed. ; - Run the target release GPL on the standby MASP.
alw-card:loc=XXXX:code=inactiveprtn(target release downloaded to inactive partition)
(Where XXXX is the location of the standby MASP recorded in step 3)
Response to command is shown.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x.x.x-YY.yy.y INFO: Provisioning subsystem is in duplex mode. ;Note:
UAMs are generated during this step. An audible alarm is generated. Wait for the new standby MASP to come up in standby mode and system returns to duplex mode. - Issue command to report the GPLs running on Standby MASP.
rept-stat-gpl:loc=XXXX(Where XXXX is the location of the standby MASP slot recorded in step 3)
Verify that the standby MASP is running target release GPLs. The standby MASP will display ALM to indicate that the card is not running the approved version GPL.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x.x.x-YY.y.y GPL Auditing ON GPL CARD RUNNING APPROVED TRIAL OAMHC69 xxxx YYY-YYY-YYY ALM XXX-XXX-XXX XXX-XXX-XXX * BLDC32 YYY-YYY-YYY ALM+ XXX-XXX-XXX XXX-XXX-XXX Command Completed. ; - Issue command to report the GPLs running on the Active MASP.
rept-stat-gpl:loc=yyyy(Where XXXX is the location of the active MASP slot recorded in Step 3)
Verify that the active MASP is running source release GPL.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x.x.x-YY.y.y GPL Auditing ON GPL CARD RUNNING APPROVED TRIAL OAMHC69 yyyy XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX * BLDC32 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX Command Completed. ; - Perform an OAM role change by booting the active OAM.
init-card:loc=YYYY(Where YYYY is the location of the active MASP recorded in step 3)
Response to card initialization is shown.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y init-card:loc=xxxx Command entered at terminal #10. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y Init Card command issued to card xxxx ; - Issue command to log back in to the system.
login:uid=XXXXXX(Where XXXXXX is a valid login ID)
Response to login command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.yy.y Upg Phase 0 User logged in on terminal X - Issue the command to activate capture.
act-echo:trm=P(Where P is a capture terminal port that was selected in Health Check Preparation, Step 2)
Response to activate command is displayed.
Verify that the capture terminal is correctly collecting data.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.yy.y Upg Phase 0 Scroll Area Output will be echoed to Terminal X. ; (Caution: loss of output may occur if too many terminals are echoed) - Issue the card status to verify the location of the active MASP slot.
rept-stat-card:appl=oamResponse to the card status command is displayed.
Record the card locations of both MASPs:
Active MASP __________
Standby MASP __________
For this sample output, 1113 is the active and 1115 is standby.
Note:
GPL & PST display for the standby MASP can be ignored.eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x.x.x-YY.yy.y Upg Phase 0 CARD VERSION TYPE GPL PST SST AST 1113 XXX-XXX-XXX E5MCAP OAMHC IS-NR Active ----- 1115 XXX-XXX-XXX E5MCAP ????? IS-NR Standby ----- Command Completed. ; - Inhibit the standby MASP.
inh-card:loc=YYYY(Where YYYY is the location of the standby MASP recorded in step 12)
Response to the inhibit command is displayed.
Verify UAM 514 is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x.x.x-YY.yy.y Upg Phase 0 Card is inhibited. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x.x.x-YY.yy.y Upg Phase 0 ** 7991.0514 ** CARD yyyy OAMHC Standby MASP is inhibited ; Wait for card to boot and return to the IMT bus. - Download target release flash to the standby MASP.
init-flash:loc=YYYY:code=trial(Where YYYY is the location of the standby MASP recorded in step 12)
Response to flash initialization is shown.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x,x,x-YY.yy.y Upg Phase 0 FLASH Memory Download for card yyyy started. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x.x.x-YY.yy.y Upg Phase 0 FLASH Memory Download for card yyyy completed. ; Wait for card to boot and return to the IMT bus. - Retrieve the GPLs running on the card location.
rept-stat-gpl:loc=YYYY(Where YYYY is the location of the standby MASP slot recorded in step 12)
Response to the card status command is displayed.
Repeat the previous step if valid version of the flash GPL is not displayed.
May need to wait up to 15 minutes to see the GPL in trial and approved column.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x.x.x-YY.yy.y Upg Phase 0 GPL CARD RUNNING APPROVED TRIAL OAMHC 1113 ----------- ----------- ----------- BLMCAP YYY-YYY-YYY ALM + XXX-XXX-XXX YYY-YYY-YYY Command Completed. ; - Run the target release GPL on the standby MASP.
alw-card:loc=YYYY:code=inactiveprtn(target release downloaded to inactive partition)
(Where YYYY is the location of the standby MASP recorded in step 12)
Response to allow card command is shown.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x.x.x-YY.yy.y Upg Phase 0 Card has been allowed. ; - Issue the card status command to verify the target release GPL is
running.
rept-stat-gpl:gpl=oamhc69Response from the status command is displayed.
Verify that the GPL versions that are displayed in the “RUNNING” is the target release and different from versions displayed in the “APPROVED”.Note:
The ALM is displayed when the GPL auditing has completed a cycle. ALM does not have to be displayed to continue.
Verify that both MASP cards are running the same GPL version.
If no cards are displayed, repeat step 34 where gpl=oamhc.
If not running the correct versions contact the My Oracle Support.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.yy.y Upg Phase 0 rept-stat-gpl:gpl=oam Command entered at terminal #10. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.yy.y Upg Phase 0 GPL Auditing ON APPL CARD RUNNING APPROVED TRIAL OAMHC69 1113 XXX-XXX-XXX ALM YYY-YYY-YYY ----------- OAMHC69 1115 XXX-XXX-XXX ALM YYY-YYY-YYY ----------- Command Completed. ; - Issue the command to report card status to determine the active MASP.
rept-stat-cardTypical response to a card status command.
Determine if both MASPs are IS-NR. If not, pause until the LEDs indicate both MASP are back or wait 30 seconds and then execute the previous step again.
Otherwise, determine the active MASP by finding which area of shaded text reports active.
Record the active MASP location: ____________
Note: any isolated cards should be plugged into their slots if possible.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.yy.y Upg Phase 0 CARD VERSION TYPE GPL PST SST AST 1101 ----------- ENETB IPSG OOS-MT Isolated ----- 1102 134-070-034 LIMATM ATMHC IS-NR Active ----- 1103 134-070-034 LIME1ATM ATMHC IS-NR Active ----- 1104 134-070-034 LIME1 SS7HC IS-NR Active ----- 1105 134-070-034 E5ENETB IPSG IS-NR Active ----- 1106 134-070-034 DCM IPGHC IS-NR Active ----- 1107 134-070-034 DSM SCCPHC IS-NR Active ----- 1108 134-070-034 DCM IPLHC IS-NR Active ----- 1109 134-070-034 HIPR2 HIPR2 IS-NR Active ----- 1110 134-070-034 HIPR2 HIPR2 IS-NR Active ----- 1111 134-070-034 STC ERTHC IS-NR Active ----- 1112 134-070-034 TSM GLSHC IS-NR Active ----- 1113 134-070-034 E5MCAP OAMHC IS-NR Active ----- 1114 ----------- E5TDM IS-NR Active ----- 1115 134-070-034 E5MCAP OAMHC IS-NR Standby ----- 1116 ----------- E5TDM IS-NR Active ----- 1117 ----------- E5MDAL IS-NR Active ----- 1201 ----------- ENETB IPSG OOS-MT Isolated ----- 1202 134-070-034 LIMT1 SS7HC IS-NR Active ----- Command Completed. ; - Issue the
Send Messagecommand that performs checks for obsolete cards.send-msg:loc=XXXX:ds=1:da=h'1d:f=h’61(Where XXXX is the location of the active MASP)
Note:
It is important to enter the correct active MASP location determined in the previous step. Incorrect results could be displayed otherwise.Response to the
Send Messagecommand is displayed. Verify the output for the following checks:Verify the shaded text (shown) does not indicate any incorrect hardware is found. Unsupported/obsolete cards are indicated with ***. If obsolete cards are shown then this check fails until the target’s baseline hardware is installed.
Record the count of obsolete cards:
___________
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.yy.y Upg Phase 0 System Buffer sent has following attributes : Msg Length = H'0010 Dest Card = H'00fa Orig Subsys = H'0001 Dest Subsys = H'0001 Orig Appl ID = H'0030 Dest Appl ID = H'001d Func ID = H'0061 Bus/Ret/Sut = H'0002 Violation Ind = H'0000 User Message sent to location XXXX. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.yy.y IMT Bus Check Started IMT Bus Check Completed Successfully. Hardware Validation Test Started... [DSM-1G Obsolescence Test for IPS application.] [TSM-256 Obsolescence Test for GLS application.] [LIM-ATM Obsolescence Test for ATMANSI/ATMITU application.] [E1/T1 MIM Obsolescence Test for SS7ANSI/CCS7ITU application.] [DSM Obsolescence Test for VSCCP application.] [DCM/EDCM Obsolescence Test.] [EDSM Obsolescence Test for MCPM application.] [E1/T1 MPL Obsolescence Test for SS7ML application.] *** CARD/GPL in slot 1101 is obsolete *** CARD/GPL in slot 1102 is obsolete *** CARD/GPL in slot 1105 is obsolete *** CARD/GPL in slot 1111 is obsolete Obsolete card's count = 4 Hardware Validation Test Failed, Upgrade can not proceed. ; - Issue the
Send Messagecommand that checks for possible conflicts of IP addresses configured in the system.send-msg:loc=XXXX:ds=1:da=h'1d:f=h’63(Where XXXX is the location of the active MASP)
Note:
It is important to correctly enter the active MASP location determined in step 35. Otherwise, incorrect results could be displayed.Response to command is displayed.
Verify that the IP Address Validation check passes if running the target release of 45.x. Or the check is not required in target release of 46.0 and beyond.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.yy.y Upg Phase 0 System Buffer sent has following attributes : Msg Length = H'001c Dest Card = H'00fa Orig Subsys = H'0001 Dest Subsys = H'0001 Orig Appl ID = H'0030 Dest Appl ID = H'001d Func ID = H'0063 Bus/Ret/Sut = H'0002 Violation Ind = H'0000 User Message sent to location XXXX. ; In 45.x: eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.yy.y Upg Phase 0 IP Address Validation Report IP Address Validation Result: Pass. ; In 46.0 and beyond: eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.yy.y Upg Phase 0 Health Check: This check is no longer necessary. ; - If the target release is 45.0, 45.1, or 46.0, issue the command to enter the
software access key. Otherwise if target release is 46.1 or later, go to step
23.
chg-upgrade-config:sak=XXXXXXXXXXXXX:src=fixed(Where XXXXXXXXXXXXX is the Software Access Key)
Response to command is displayed.
Verify the command completed successfully and the correct Upgrade target release is output
If system is running release 46.5.X or 46.6.X and target release is 46.7.X, update the bootloader version of SLIC SM cards running 64-bit GPL while the system in in HC2 phase-0 with the following steps:
- Issue the Send Message command that performs checks for obsolete cards. Where, XXXX = Location of the active MASP
- Check the status of SM card.
- Execute the command
Note:
Ignore if it reports Error E2603: Cmd Rej: Card must be inhibited before executing this command. - Execute the command
Note:
If card is running correct bootloader then it will display message: "BOOTLOADER not changed for card xxxx. Already running requested bootloader." otherwise it will update the correct bootloader.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.yy.y Upg Phase 0 chg-upgrade-config:sak=XXXXXXXXXXXXX:src=zzzzz Command entered at terminal #6. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.yy.y Upg Phase 0 Upgrade target: EAGLE XX.x.x-YY.y.y ; eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y Command Completed. ;send-msg:loc=XXXX: ds=1:da=64:f=171rept-stat-card:mode=full:loc=XXXXinit-flash:mode=rplcebl:loc=XXXX:bits=64INIT-FLASH:MODE=rplcebl:FORCE=YES:LOC=XXXX - Issue the command to retrieve the upgrade configuration.
rtrv-upgrade-configResponse to the retrieve-card command is displayed.
eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.y.y Software Access Key no longer required for this system Configured Upgrade Threshold Type: SET Number of SERVICE Sets: 2 Number of LINK Sets: 2 Command Completed. ; - Issue the command to initialize the active and standby MASP cards so that they
are running the source release software.
init-card:appl=oamResponse to the initialize-card command is displayed.
eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.y.y init-card:appl=oam Command entered at terminal #X. ; - Issue command to log back in to the system.
login:uid=XXXXXX(Where XXXXXX is a valid login ID)
Response to login command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.yy.y User logged in on terminal X - Issue the command to activate capture.
act-echo:trm=P(Where P is a capture terminal port that was selected in Health Check Preparation, Step 2)
Response to activate command is displayed.
Verify that the capture terminal is correctly collecting data.
eaglestp YY-MM-DD hh:mm:ss zzzz PPPPP XX.x.x-YY.yy.y Scroll Area Output will be echoed to Terminal X. ; (Caution: loss of output may occur if too many terminals are echoed) - Issue the command to report card status.
rept-stat-cardTypical response to card status command.
Note:
Compare this output with the rept-stat-card done prior to booting the target MASP. The display should be the same.eaglestp YY-MM-DD hh:mm:ss zzzz PPPPP XX.x.x-YY.yy.y CARD VERSION TYPE GPL PST SST AST 1101 134-061-000 DCM IPGHC IS-NR Active ALMINH 1102 134-061-000 DCM IPLHC IS-NR Active ALMINH 1103 134-061-000 E5ENET IPSG IS-NR Active ----- 1107 134-061-000 DSM VSCCP IS-NR Active ----- 1109 134-058-000 HIPR HIPR IS-NR Active ----- 1110 134-058-000 HIPR HIPR IS-NR Active ----- 1111 134-061-000 DSM SCCPHC IS-NR Active ----- 1113 134-061-000 E5MCAP OAMHC IS-NR Standby ----- 1114 ----------- E5TDM IS-NR Active ----- 1115 134-061-000 E5MCAP OAMHC IS-NR Active ----- 1116 ----------- E5TDM IS-NR Active ----- 1117 ----------- E5MDAL IS-NR Active ----- 1201 134-061-000 LIMDS0 SS7ML IS-NR Active ----- Command Completed. ; - Issue the command to report trouble status.
rept-stat-trbl:display=timestampResponse to trouble status command is displayed.
Record any non-network alarms.
Alarm _________
eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.yy.y Searching devices for alarms... ; eaglestp YY-MM-DD hh:mm:ss EST PPP XX.x.x-YY.y.y SEQN UAM AL DEVICE ELEMENT TROUBLE TEXT 5728.0048 * TERMINAL 14 Terminal failed 98-03-09 10:05:36 5729.0048 * TERMINAL 15 Terminal failed 98-03-09 10:05:36 5731.0013 ** CARD 1214 SS7ANSI Card is isolated from the system 98-03-09 13:57:40 5604.0013 ** CARD 1111 SCCP Card is isolated from the system 98-03-09 13:57:40 5732.0236 ** SLK 1214,A lsn1214 REPT-LKF: not aligned 98-03-09 13:57:40 5733.0236 ** SLK 1214,B lsn1214 REPT-LKF: not aligned 98-03-09 13:57:40 5734.0236 ** SLK 1106,A lsnx1 REPT-LKF: not aligned 98-03-09 13:57:40 5735.0318 ** LSN lsn1214 REPT-LKSTO: link set prohibited 98-03-09 13:57:40 5736.0318 ** LSN lsnx1 REPT-LKSTO: link set prohibited 98-03-09 13:57:40 Command Completed. ;All steps in this procedure were completed.
Verifying Fixed and Removable Media (Part 1)
This procedure verifies that EAGLE fixed disks and removable drives are accessible and in proper working order. Disks\drives are exercised by issuing test disk and backup commands. If no on-site personnel are available and the removable drive is not inserted then this procedure needs to be rescheduled.
- Issue the command to backup to the fixed disk.
chg-db:action=backupResponse to backup command is displayed.
eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.yy.y 7706.1114 CARD 1115 Database BACKUP started Report Date:98-03-09 Time:17:59:25 ; eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.yy.y BACKUP (FIXED): MASP B - Backup starts on active MASP. ; eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.yy.y BACKUP (FIXED): MASP B - Backup on active MASP to fixed disk complete. ; eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.yy.y BACKUP (FIXED): MASP B - Backup starts on standby MASP. ; eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.yy.y BACKUP (FIXED): MASP B - Backup on standby MASP to fixed disk complete. ;If not already inserted, insert the source removable media drive into the system.
Note:
The insertion of a removable drive is required to complete this procedure. If drive cannot be inserted, this procedure fails. After failing this procedure, go to Step 9 and to complete the check of the fixed disks. - Issue the command to backup to the removable. Otherwise, procedure needs to be
rescheduled.
chg-db:action=backup:dest=removeResponse to backup command is displayed.
Record the location of the active MASP:
[1113 or 1115] ____________.
eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.yy.y BACKUP (REMOVABLE): MASP A - Backup starts on active MASP. ; eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.yy.y 0465.1114 CARD 1113 Database BACKUP started Report Date:98-03-31 Time:00:02:03 ; eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.yy.y BACKUP (REMOVABLE): MASP A - Backup to removable cartridge complete. ; eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.yy.y 0466.1116 CARD 1113 Database action ended - OK Report Date:98-03-31 Time:00:05:08 ; - Issue the command to copy GPLs from active TDM to removable drive.
copy-gpl:sloc=XXXX:ddrv=remove(Where XXXX is the active TDM location (1114 or 1116) that corresponds to the MASP slot recorded in step 5)
Response to copy GPL command is displayed.
Verify command completes successfully.
eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.yy.y COPY GPL: MASP Y - COPY STARTS ON ACTIVE MASP COPY GPL: MASP Y - COPY TO REMOVABLE CARTRIDGE COMPLETE ; (Where Y is the active MASP – A or B) - Issue the commands to display disk directory of the fixed disk.
disp-disk-dir:loc=XXXX(Where XXXX is the standby TDM)
Response to the display command is displayed.
Verify command completes successfully.
Note that the output data may vary from this example.
eaglestp YY-MM-DD hh:mm:ss zzz PPPPP XX.x.x-YY.yy.y DISP-DISK-DIR Loc=1114 Dev = FIXED(Active) Filename Ext Length DMS1024 CFG 32768 dbstat bkp 47662 dbstat tbl 47662 ipas tbl 262090 mcfg bkp 156 mcfg tbl 156 (additional files listed …) File(s) : 465 Bytes : 1925810639 Disk Size (MB) : 7515 ; - Issue this command to test the fixed disk.
tst-disk:loc=XXXX:partition=all(Where XXXX is the standby fixed disk)
Response to the test disk command is displayed.
Verify that there are no errors and retries are indicated.
This command will complete in less than a minute.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y TST-DISK RESULTS: Total clusters: 983290 Free Clusters: 983290 Bad Clusters: 0 Total Free Space: 3933160 Max. Contiguous Free Space: 3933160 Files: 932 Folders: 0 Bytes in Files: 3761348 Lost Chains: 0 Bytes in Lost Chains: 0 ; - Issue the commands to display disk directory of the removable media.
disp-disk-dir:loc=xxxx:src=remove(Where XXXX is the active MASP)
Response to disp-disk-dir command is displayed.
Verify command completes successfully.
Note that the output data may vary from this example.
eaglestp YY-MM-DD hh:mm:ss TTT PPP XX.x.x-YY.y.y DISP-DISK-DIR Loc=1115 Dev = REMOVE Filename Ext Length DMS1024 CFG 32768 TATMANSI ELF 3145728 TATMHC ELF 5242880 TATMITU ELF 3145728 TBLBEPM ELF 3145728 TBLBIOS ELF 3145728 (additional files listed …) File(s) : 182 Bytes : 511026520 Disk Size (MB) : 1910 ; - Issue this command to test the removable media.
tst-disk:disk=remove:loc=xxxx(Where XXXX is the active MASP)
Response from the
tst-diskcommand is displayed.For E5OAM system, execution time is under a minute.
Verify that there are no errors and no retries indicated in output.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y TST-DISK RESULTS: Total clusters: 149949 Free Clusters: 149949 Bad Clusters: 0 Total Free Space: 599796 Max. Contiguous Free Space: 517336 Files: 431 Folders: 0 Bytes in Files: 1323558 Lost Chains: 0 Bytes in Lost Chains: 0 ; - Remove the removable drives from the active and standby MASP. Update the label with release and database level. Store in a safe place for later use.
- Issue the command to initialize the active MASP.
init-card:loc=XXXX(Where XXXX is the location of the active E5-MASP)
Response to the initialize command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y init-card:loc=XXXX Command entered at terminal #10. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y ** 6573.0013 ** CARD XXXX OAMHC Card is isolated from the system ASSY SN: xxxxxxxxxxxx ; eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y 6577.0014 CARD XXXX OAMHC Card is present ASSY SN: xxxxxxxxxxxx ; - Issue the command to log in to the EAGLE terminal.
login:uid=XXXXXX(Where XXXXXX is your login ID)
Response to login command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y User logged in on terminal X ; - Issue the command to activate capture.
act-echo:trm=P(Where P is a terminal port used in procedures1.html#GUID-8F241880-F424-4FEE-AE20-B45B34EB1D06__GUID-59010D58-ED83-40DB-8A63-C9EF9D8DD527, Step 5)
Response to activate command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y Scroll Area Output will be echoed to Terminal X. ; - Repeat Steps 4-6 for the formerly-active TDM.All steps in this procedure were completed.
Testing IMT Status
This procedure should be executed in a maintenance window. If it cannot be done in a maintenance window, then this procedure needs to be rescheduled.
If no on-site personnel are available, then step 7 needs to be rescheduled.
- Issue the command to report the status of the IMT buses.
rept-stat-imt:mode=fullResponse to report IMT status command is displayed.
eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y IMT PST SST AST A IS-NR Active ----- ALARM STATUS = No Alarms. IMT PST SST AST B IS-NR Active ----- ALARM STATUS = No Alarms. Command Completed. ; - If in a maintenance window, issue the command to inhibit the IMT bus.
inh-imt:bus=AResponse to inhibit IMT bus command is displayed.
eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y Inhibit IMT Bus A command issued ; eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y 0401.0098 IMT BUS A IMT inhibited ; - Issue the command to test the IMT bus.
tst-imt:type=faulttest:bus=AResponse to test IMT bus command is displayed.
Test Passed message displayed.
eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y IMT Fault Isolation Bus A Fault Location Probable Cause Failure(s) No Faults Found All Tests Passed ; - Issue the command to allow the IMT bus.
alw-imt:bus=AResponse to allow IMT bus command is displayed.
eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y Allow IMT Bus A command issued ; eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y 0403.0097 IMT BUS A IMT allowed ; - Issue the command for the Extended BERT test.
tst-imt:type=extbert:time=10:bus=AResponse to test IMT bus command is displayed.
Otherwise, error E4765 Cmd Rej: Obsolete MUX cards detected in the system is displayed when the hardware is invalid for this command.
PASS messages displayed in BERT Status column.
eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y Extended BERT: Command in progress... ; eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y Extended BERT: Target Bus A will be inhibited ; eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y 5042.0098 IMT BUS A IMT inhibited ; eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y Extended BERT: Active MASP will be reconnected on Bus A ; eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y Extended BERT: Extended processing time required. Results will be displayed on test completion. ; eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y Command Completed. After 10 minutes: eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y Extended Bit Error Rate Test Bus A MAX ERROR = 20 TIME = 00:10:00 START TIME = 12:10:30 TEST STATUS = PASS CARD TYPE SERIAL_NUMBER BERT_STATUS BIT_ERROR ERRORED_SEC DURATION 1110 HIPR2 10208345012 PASS 3 2 01:00:00 1210 HIPR2 10208345031 PASS 2 1 01:00:00 1310 HIPR2 10208345052 PASS 5 3 01:00:00 ; eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y Extended BERT: Target Bus A will be allowed ; eaglestp YY-MM-DD HH:MM:SS tzone Rel XX.X.X-YY.Y.Y 5042.0098 IMT BUS A IMT allowed ; - Issue the status command for the IMT buses.
rept-stat-imt:mode=fullResponse to IMT bus status command is displayed.
Verify that bus has returned to IS-NR.
eaglestp YY-MM-DD hh:mm:ss EST PPP XX.x.x-YY.y.y IMT PST SST AST A IS-NR Active ----- ALARM STATUS = No Alarms. IMT PST SST AST B IS-NR Active ----- ALARM STATUS = No Alarms. Command Completed. ; - Repeat Steps 2 – 6 for IMT Bus B.Repeat command in order to test IMT Bus B.
If upgrading to Release 46.4 or later from Release 46.3 or prior; visually inspect the IMT cables.
If cables are incorrect, this procedure fails.Note:
If the correct cables are not installed, then steps must be followed to ensure that the cables have been properly installed and operation of IMT buses at 2.5Gbps is verified. See "Cabling" in Hardware Reference and Activating the HIPR2 High Rate Mode Feature in Database Administration - System Management for more information. This activity needs to be performed during a maintenance window.All steps in this procedure were completed.Note:
All IMT cables in the system need to be the high-speed fiber-channel cables (P/N 830-1344-xx.) Review all part numbers for all IMT cables present in the system.
Verifying Fixed and Removable Media (Part 2)
- Verify that a source release removable media is inserted in the active
MASP. If in a maintenance window, issue the command to display card
status.
rept-stat-card:appl=oamResponse to card status command is displayed.
Determine which MASP is currently Standby by looking in the column labeled SST.
Record the locations of the MASPs:
Active MASP _______
Standby MASP _______
eaglestp YY-MM-DD hh:mm:ss EST PPP XX.x.x-YY.y.y CARD VERSION TYPE GPL PST SST AST 1113 XXX-XXX-XXX E5MCAP OAMHC IS-NR Standby ----- 1115 XXX-XXX-XXX E5MCAP OAMHC IS-NR Active ----- Command Completed. ; - Remove Standby E5MASP from the system. Slide the MASP H/S switch (SW3) on the standby MASP up to the unlocked position (Wait for all drive LEDs to transition to a steady blue). Remove the standby E5MASP card determined in step 1.
- Issue the command to report clock status.
rept-stat-clk:mode=fullResponse to clock status command is displayed.
Verify that all cards are using the clock on the other E5MASP.
eaglestp YY-MM-DD hh:mm:ss EST PPP XX.x.x-YY.y.y COMPOSITE PST SST AST SYSTEM CLOCK IS-ANR Idle ----- ALARM STATUS = No Alarms. Primary Comp Clk 1114 (CLK A) IS-NR Active Primary Comp Clk 1116 (CLK B) IS-NR Idle Secondary Comp Clk 1114 (CLK A) IS-NR Idle Secondary Comp Clk 1116 (CLK B) IS-NR Idle Clock Using Bad CLK A 3 0 CLK B 0 3 CLK I 0 -- HIGH SPEED PST SST AST SYSTEM CLOCK IS-NR Idle ----- ALARM STATUS = No Alarms. Primary HS Clk 1114 (HS CLK A) IS-NR Active Primary HS Clk 1116 (HS CLK B) IS-NR Idle Secondary HS Clk 1114(HS CLK A) IS-NR Idle Secondary HS Clk 1116(HS CLK B) IS-NR Idle HS CLK TYPE 1114 = RS422 HS CLK LINELEN 1114 = ----- HS CLK TYPE 1116 = RS422 HS CLK LINELEN 1116 = ----- Clock Using Bad HS CLK A 0 0 HS CLK B 0 0 HS CLK I 0 -- Cards with bad clock source: CARD CLK A CLK B HS CLK A HS CLK B -------------------------------------------------------------- 1103 Active Fault ----- ----- 1105 Active Fault ----- ----- 1113 Active Fault ----- ----- Command Completed. ; - Place spare E5MASP in system. Insert the spare E5MASP card Slide the MASP H/S switch (SW3) on the standby MASP down to the locked position (Wait for the MASP H/S LED to transition from blinking blue to off and the MASP to come up in standby mode).
- Display database version information.
rept-stat-db:display=versionVerify that the standby TDM contains the same database version as the active.
If the database version on the standby disk is not the same as the active disk, stop the procedure and contact My Oracle Support.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y DATABASE STATUS: >> NOT OK (DMS) << TDM 1114 ( ACTV ) TDM 1116 ( STDBY) C LEVEL TIME LAST BACKUP C LEVEL TIME LAST BACKUP - -------- ---------------------- - -------- -------------------- FD BKUP Y XXXXXX YY-MM-DD hh:mm:ss TTT Y ZZZZZZ YY-MM-DD hh:mm:ss TTT FD CRNT Y XXXXXX Y ZZZZZZ DIFF LEVEL MCAP 1113 MCAP 1115 - -------- - -------- RD BKUP Y XXXXXX YY-MM-DD hh:mm:ss TTT - - - - USB BKP - - - - - - - - CARD/APPL LOC C T LEVEL TIME LAST UPDATE VERSION STATUS --------- ---- - - ---------- ----------------- ------------------- OAM-RMV 1113 - - - - - - OAM-USB 1113 - - - - - - TDM-CRNT 1114 Y N XXXXXX YY-MM-DD hh:mm:ss XXX-XXX-XXX NORMAL TDM-BKUP 1114 Y - XXXXXX YY-MM-DD hh:mm:ss XXX-XXX-XXX NORMAL OAM-RMV 1115 - - - - - - TDM-CRNT 1116 Y N ZZZZZZ YY-MM-DD hh:mm:ss XXX-XXX-XXX NORMAL TDM-BKUP 1116 Y - ZZZZZZ YY-MM-DD hh:mm:ss XXX-XXX-XXX NORMAL ; - Issue the command to verify the GPL versions.
rtrv-gplResponse to retrieve GPL command is displayed.
Verify the column between the Approved and Trial shows no alarms for the Standby TDM that was recorded in Step 2. If an alarm is found, go to step 11. Otherwise, go to Step 8.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y BLMCAP 1114 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX BLMCAP 1116 XXX-XXX-XXX XXX-XXX-XXX ALM XXX-XXX-XXX XXX-XXX-XXX BLMCAP 1113 ----------- ----------- ----------- ----------- OAMHC 1114 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX OAMHC 1116 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX OAMHC 1113 ----------- ----------- ----------- ----------- HIPR2 1114 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX HIPR2 1116 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX HIPR2 1113 ----------- ----------- ----------- ----------- HIPR 1114 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX HIPR 1116 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX HIPR 1113 ----------- ----------- ----------- ----------- SS7HC 1114 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX SS7HC 1116 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX SS7HC 1113 ----------- ----------- ----------- ----------- BLBIOS 1114 133-043-000 133-043-000 133-043-000 133-043-000 BLBIOS 1116 133-043-000 133-043-000 133-043-000 133-043-000 BLBIOS 1113 ----------- ----------- ----------- ----------- BLCPLD 1114 133-055-000 133-055-000 133-055-000 133-055-000 BLCPLD 1116 133-055-000 133-055-000 133-055-000 133-055-000 BLCPLD 1113 ----------- ----------- ----------- ----------- GLSHC 1114 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX GLSHC 1116 XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX XXX-XXX-XXX GLSHC 1113 ----------- ----------- ----------- ----------- ; - Issue the command to copy GPLs.
copy-gpl:sloc=yyyy:dloc=XXXX(Where yyyy is the active MASP(1113/1115) and XXXX is the standby TDM (1114/1116) location recorded in step 1)
Response to copy GPL command is displayed. Verify command completes successfully.
eaglestp YY-MM-DD hh:mm:ss TTT PPP XX.x.x-YY.y.y COPY GPL: MASP B - COPY STARTS FROM REMOVABLE CARTRIDGE TO STANDBY TDM COPY GPL: MASP B - COPY TO STANDBY TDM COMPLETE ; - Issue the command to repair the standby disk.
chg-db:action=repairResponse to repair command is displayed.
This command may take up to 45 minutes to complete.
eaglestp YY-MM-DD hh:mm:ss TTT PPP XX.x.x-YY.y.y BACKUP (FIXED): MASP B - Repair starts on standby MASP. ; sysint211 98-03-09 18:07:59 EST Rel XX.X.X BACKUP (FIXED): MASP B - Repair on standby MASP to fixed disk complete. - Issue the commands to display disk directory of the standby MASP.
disp-disk-dir:loc=XXXX(Where XXXX is the standby MASP disk slot)
Response to display disk directory command is displayed.
Verify command completes successfully.
Note that the output data may vary from this example.
eaglestp YY-MM-DD hh:mm:ss TTT PPP XX.x.x-YY.y.y DISP-DISK-DIR Loc=1114 Dev = FIXED(Active) Filename Ext Length DMS1024 CFG 32768 dbstat bkp 47662 dbstat tbl 47662 ipas tbl 262090 mcfg bkp 156 mcfg tbl 156 (additional files listed …) File(s) : 465 Bytes : 1925810639 Disk Size (MB) : 7515 ; - Issue this command to test the fixed disk.
tst-disk:partition=all:loc=XXXX(Where XXXX is the standby MASP disk slot recorded in step 2)
Response to the test disk command is displayed.
Verify that there are no errors and retries are indicated.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y TST-DISK RESULTS: Total clusters: 149949 Free Clusters: 149949 Bad Clusters: 0 Total Free Space: 599796 Max. Contiguous Free Space: 517336 Files: 431 Folders: 0 Bytes in Files: 1323558 Lost Chains: 0 Bytes in Lost Chains: 0 ; - Issue the initialize card command for the active MASP.
init-card:loc=XXXX(Where for the first time executing this command, XXXX is the location of the active MASP recorded in step 2; Where for the second time executing this command, XXXX is the location of the standby MASP recorded in step 1 )
Response to the initialize command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y * 0261.0013 * CARD XXXX OAM Card is isolated from the system ASSY SN: xxxxxxxx ; eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y 5038.0014 CARD XXXX OAM Card is present ASSY SN: xxxxxxxx ; - Issue the command to log in to the EAGLE terminal.
login:uid=XXXXXX(Where XXXXXX is your login ID)
Response to login command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y User logged in on terminal X ; - Issue the command to activate capture. See Data Capture for information on how to set up terminals for data
capture.
act-echo:trm=P(Where P is a terminal port used in Health Check Preparation, Step 3)
Response to activate command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y act-echo:trm=P Command entered at terminal #X. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y Scroll Area Output will be echoed to Terminal X. ; - Issue the command to report the status of the MDAL.
rept-stat-card:loc=1117Response to the status command is displayed.
Verify that status is IS-NR.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y CARD VERSION TYPE APPL PST SST AST 1117 ----------- E5MDAL IS-NR Active ----- Command Completed. ; - Repeat Steps 13 – 18. If second time executing this step, continue to next step.
- Inhibit the standby MASP so that the spare MASP may be removed from the
system.
inh-card:loc=XXXX(Where XXXX is the location of the standby MASP.)
Response to the inhibit command is displayed.
Verify UAM 514 is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y Card is inhibited. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y ** 7991.0514 ** CARD xxxx OAMHC Standby MASP is inhibited ; Wait for card to boot and return to the IMT bus. - Remove Standby E5MASP from the system. Slide the MASP H/S switch (SW3) on the standby MASP up to the unlocked position (Wait for all drive LEDs to transition to a steady blue).
Remove the standby E5MASP card; the location specified in Step 13
Insert the spare E5MASP card
Slide the MASP H/S switch (SW3) on the standby MASP down to the locked position (Wait for the MASP H/S LED to transition from blinking blue to off and the MASP to come up in standby mode).
- Issue the allow card to bring the standby MASP in service.
alw-card:loc=xxxx(Where XXXX is the location of the standby MASP specified in step 18)
Response to allow card is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y Card has been allowed. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPP XX.x.x-YY.y.y 1798.0014 CARD XXXX OAM Card is present ASSY SN: 10202081389 ; - Display database version information.
act-upgrade:action=dbstatusVerify that the standby MASP contains the same database version as the active.
If the database version on the standby disk is not the same as the active disk, first repeat previous step and then contact My Oracle Support.
If target release was downloaded, verify the version of the inactive partition is that of the upgrade target release, the database level is 1 and the coherency is Y. If otherwise, contact My Oracle Support.
eaglestp YY-MM-DD hh:mm:ss TTTT EAGLE5 XX.x.x-YY.yy.y VERSION PST SST AST DATABASE STATUS: >> OK << TDM 1114 ( STDBY) TDM 1116 ( ACTV ) C LEVEL TIME LAST BACKUP C LEVEL TIME LAST BACKUP - -------- ---------------------- - -------- ---------------------- FD BKUP Y 148913 12-10-09 04:49:11 GMT Y 148913 12-10-09 04:49:11 GMT FD CRNT Y 148913 Y 148913 MCAP 1113 MCAP 1115 - -------- - -------- RD BKUP - - - - - - - - USB BKP - - - - - - - - CARD/APPL LOC C T LEVEL TIME LAST UPDATE VERSION STATUS --------- ---- - - ---------- ----------------- ------------------- OAM-RMV 1113 - - - - - - TDM-CRNT 1114 Y N 148913 12-10-09 04:47:40 ZZZ-ZZZ-ZZZ NORMAL TDM-BKUP 1114 Y - 148913 12-10-09 04:47:40 ZZZ-ZZZ-ZZZ NORMAL OAM-RMV 1115 - - - - - - OAM-USB 1115 - - - - - - TDM-CRNT 1116 Y N 148913 12-10-09 04:47:40 ZZZ-ZZZ-ZZZ NORMAL TDM-BKUP 1116 Y - 148913 12-10-09 04:47:40 ZZZ-ZZZ-ZZZ NORMAL INACTIVE PARTITION GROUP CARD/APPL LOC C T LEVEL TIME LAST UPDATE VERSION STATUS --------- ---- - - ---------- ----------------- ------------------- TDM-CRNT 1114 Y - 1 00-00-00 00:00:00 XXX-XXX-XXX NORMAL TDM-BKUP 1114 Y - 1 00-00-00 00:00:00 XXX-XXX-XXX NORMAL TDM-CRNT 1116 Y - 1 00-00-00 00:00:00 XXX-XXX-XXX NORMAL TDM-BKUP 1116 Y - 1 00-00-00 00:00:00 XXX-XXX-XXX NORMAL ;All steps in this procedure were completed.
Table Capacity Status
This procedure collects the current capacity of certain database tables. Upon analysis of the health check data capture, it is the goal of this procedural to identify if table capacity is approaching any limitation prior to any impact on the EAGLE’s performance.
- Issue the following command.
rtrv-ls - Issue the following command.
rtrv-tbl-capacity - Issue the following command.
rept-stat-sys - If EGTT feature is on, go to Step 6. If GTT feature is on (refer to Health Check Preparation, Step 6), issue the following command. Otherwise, go to the
end of this procedure.
rtrv-tt - Issue the following command.
rtrv-gtt:type=XX(Where XX is any Type displayed in step 4)
- If any LNP feature is on, issue the following command.
rtrv-lnp-serv - Issue the following command.
rtrv-cspc - Issue the following command.
rtrv-npp-srs
Health Check Conclusion
- Issue the command to changes the user’s terminal output group
configuration.
chg-trm:trm=P:YYY=yes,ZZZ=no(ZZZ is another output group that was recorded in Health Check Preparation, Step 2.)
(YYY is an output group that was recorded in Health Check Preparation, Step 2.)
(Where P is the location of the printer terminal recorded in Health Check Preparation Step 2.)
Response to change terminal command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y chg-trm:trm=P:YYY=yes,ZZZ=no Command entered at terminal #X. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y CHG-TRM: MASP A – COMPLTD ; - Issue the command to changes the user’s terminal output group
configuration.
chg-trm:trm=X:YYY=yes,ZZZ=no:TMOUT=TTT(Where X is the location of the user’s terminal recorded in Health Check Preparation, Step 2.)
(YYY is an output group that was recorded in Health Check Preparation, Step 2.)
(ZZZ is another output group that was recorded in Health Check Preparation, Step 2.)
(TTT is the timeout value that was recorded in Health Check Preparation, Step 2.)
Response to change terminal command is displayed.
eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y chg-trm:trm=X:YYY=yes,ZZZ=no Command entered at terminal #X. ; eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y CHG-TRM: MASP A – COMPLTD ; - Issue the command to cancel capture.
canc-echo:trm=P(Where P is a terminal port that was recorded in Health Check Preparation, Step 2.)
Response to cancel command is displayed.
All steps in this procedure were completed.eaglestp YY-MM-DD hh:mm:ss TTTT PPPPP XX.x.x-YY.y.y canc-echo:trm=P Command entered at terminal #X. ; eaglestp 98-03-09 08:29:26 EST Rel XX.X.X-YY.Y.Y Scroll Area Output echo disabled for terminal X. ;