1 About This User's Guide

This chapter describes the content and structure of the user's guide, indicates how to obtain help, details where to find related documentation, and provides other general information.

Overview

Unsolicited Alarm and Information Messages Reference describes the EAGLE system unsolicited alarm (UAM) and unsolicited information (UIM) messages sent to the system terminal whenever there is a system fault, whenever a previous fault condition is corrected, or when a subsystem, equipment, and/or service is placed in or taken out-of-service. Each message has a trouble code and text associated with the trouble condition.

Note:

EAGLE supporting ANSI networks make use of the LNP and SEAS features. EAGLE supporting ITU networks do not include these systems.

The manual is organized as follows:

• About This User's Guide provides general information about the organization of this manual.

• Message Type describes the different alarms and message types used in the EAGLE.

• UAM and UIM Troubleshooting Procedures provides procedures to use in response to unsolicited alarm messages (UAMs) and unsolicited information messages (UIMs) displayed by the EAGLE.

• In addition, the appendices of this manual provide useful reference material for maintenance, diagnostic, and troubleshooting activities:

  • Appendix A: UAM Balancing Matrix

  • Appendix B: Unsolicited Output Message Groups

  • Appendix C: Auto-Inhibit Hardware Verification Codes

Scope and Audience

This manual is intended for maintenance personnel who must maintain the EAGLE. The technician should be familiar with SS7 protocols. The manual provides preventive and corrective procedures that will aid maintenance personnel in maintaining the EAGLE.

Preventive maintenance procedures are routines to be carried out on a scheduled basis to help prevent system failures. These routines are industry-standard recommendations and may be adopted to fit any company maintenance plan.

The corrective maintenance procedures are those used in response to a system alarm or output message. These procedures are EAGLE-specific and aid in the detection, isolation, and repair of faults.

Documentation Admonishments

Admonishments are icons and text throughout this manual that alert the reader to assure personal safety, to minimize possible service interruptions, and to warn of the potential for equipment damage.

Table 1-1 Admonishments

Icon	Description
	Danger: (This icon and text indicate the possibility of personal injury.)
	Warning:  (This icon and text indicate the possibility of equipment damage.)
	Caution:  (This icon and text indicate the possibility of service interruption.)
	Topple: (This icon and text indicate the possibility of personal injury and equipment damage.)

Manual Organization

This document is organized into the following chapters:

• About This User's Guide contains overview information about this reference manual, scope and audience and how to get technical assistance.
• Message Type provides an overview of the format of the alarm messages and their purpose.
• UAM and UIM Troubleshooting Procedures lists the alarm and information messages and their troubleshooting procedures.
• UAM Balancing Matrix includes tables with alarm types, severity and their clearing alarms.
• Unsolicited Output Message Groups provides a list of alarms and information messages and their corresponding output groups.
• Auto-Inhibit Hardware Verification Codes lists the auto-inhibit hardware verification codes.

Related Publications

For information about additional publications related to this document, refer to the Oracle Help Center site. See Locate Product Documentation on the Oracle Help Center Site for more information on related product publications.

Locate Product Documentation on the Oracle Help Center Site

Oracle Communications customer documentation is available on the web at the Oracle Help Center (OHC) site, http://docs.oracle.com. You do not have to register to access these documents. Viewing these files requires Adobe Acrobat Reader, which can be downloaded at http://www.adobe.com.

1. Access the Oracle Help Center site at http://docs.oracle.com.
2. Click Industries.
3. Under the Oracle Communications subheading, click the Oracle Communications documentation link.
   The Communications Documentation page appears. Most products covered by these documentation sets will appear under the headings "Network Session Delivery and Control Infrastructure" or "Platforms."
4. Click on your Product and then the Release Number.
   A list of the entire documentation set for the selected product and release appears.
5. To download a file to your location, right-click the PDF link, select Save target as (or similar command based on your browser), and save to a local folder.