On Demand Logs
When you want to see the logs for your Oracle Enterprise Communications Platform (Oracle ECP) Cloud Connector platforms and applications to help with troubleshooting and other needs, you can generate and download the log files on demand.
Upon activation, an Cloud Connector stores logs in temporary .log files. When the log rotation cycle occurs, the Cloud Connector creates a .zip file and stores the log details from the temporary file in a .zip file for that hour. If one or more users requests the log for the same duration, the latest log request with the same file name overwrites the old log file. Oracle ECP stores an on-demand log for 30 days from the time at which the log file is created in OCI Cloud.
On the Edge Node Details page, Platform Logs are available from the Diagnostics tab. Application Logs are available from the Applications tab for applications that support log retrieval.
The results for generated Platform Logs and Application Logs provide information about the generated log file, including its file name, duration, creation date, expiration date, size, and download action. Generated logs are listed with the most recently created results first.
The expiration date and time indicate when the generated log is no longer available for download.