MSP Edition Subscription Roles

MSP Edition Subscription roles are available specifically for partner accounts. These roles provide administrative or read-only access to partner account resources and, depending on the assigned permissions, enable users to provision and manage customer accounts. Partner accounts also support partner-specific capabilities such as the partner dashboard and account switcher for managing and navigating between customer accounts.

Table 3-2 MSP Edition Subscription Roles

Role Responsibility Functions
Account Admin Provisions and manages customer accounts associated with MSP Edition subscriptions/partner accounts.
  • Provision customer accounts.
  • Add, update, suspend, reactivate and view account.
  • Access partner account-management capabilities.
  • Navigate between applicable customer accounts.
  • View notifications.
  • View services
  • View numbers.
  • View sites.
MSP Edition Admin User Provides administrative access to Oracle® Intelligent Communications Orchestration Network cloud service configuration for MSP Edition subscriptions/partner accounts.
  • Add, update, suspend, reactivate customer accounts.
  • Create, edit, delete, pause, and resume SIP trunk configurations.
  • Create, edit, and delete service groups.
  • Create, edit, delete, enable and disable integrations.
  • Create, edit, and delete sites.
  • Add, remove, set to active, and pause telephone numbers.
  • Move telephone numbers to/from services.
  • Split and merge number blocks. Move telephone numbers between sites.
  • Create, edit, delete, pause, and resume voice gateways.
  • Add, edit and remove voice bots.
  • Update private interconnect orders.
  • Clear notifications.
MSP Edition Read-Only User Provides read-only access to Oracle® Intelligent Communications Orchestration Network cloud service configuration for MSP Edition subscriptions/partner accounts.
  • No additional functions supported beyond the baseline functions.