About Using Oracle® Intelligent Communications Orchestration Network cloud service

Oracle® Intelligent Communications Orchestration Network cloud service provides tools and functions to help you consolidate and coordinate your voice communications services through one Cloud service that is vendor agnostic.

With Oracle® Intelligent Communications Orchestration Network cloud service, you can configure and manage SIP trunks to connect carriers and voice communication services for use with your organization's telephony needs. Through the Oracle® Intelligent Communications Orchestration Network cloud service Dashboard, you create sites that represent physical locations where you use telephony services. At each site you specify which communications services to use and assign phone numbers.

Managed Service Provider (MSP) licensees can create Oracle® Intelligent Communications Orchestration Network cloud service sub-accounts for managing their customers.

Oracle® Intelligent Communications Orchestration Network cloud service also supports the single tenant Enterprise license for Enterprise customers that subscribe directly through Oracle. Enterprise licensees cannot create sub-accounts.

The Oracle® Intelligent Communications Orchestration Network cloud service Dashboard displays sections for working with Sites, Services, Numbers, and Accounts (MSP licensees only). Each section displays a landing page that is initially unpopulated. As you build your deployment, the landing pages display information about your configurations and provide tools to manage them.