9 Number Lookup

Oracle® Communications Security Shield Cloud Service (Security Shield) Number Lookup provides a way to search for a phone number across all of your Security Shield phone number lists. The resulting display shows every list and states whether or not the number is on the list. When Security Shield finds a number on a list, the search results show the settings for the number per type of list. You cannot add numbers to a list or configure any settings from the Number Lookup page. You must go to the page for the list type to do so.

Topics:

• Number Lookup Controls and Actions
• Look Up a Phone Number on the Security Shield Number Lookup Page

Number Lookup Controls and Actions

Through the Oracle® Communications Security Shield Cloud Service (Security Shield) Number Lookup page, you can search for a phone number across all of your Security Shield lists. When reporting the results of a search, the Number Lookup page displays a table of lists and shows either "No Match Found" or the phone number and its settings for each list type.

The following scenarios provide some examples of the way the Number Lookup page displays the results of a phone number lookup.

Phone Number In Neither the Access Control List Rules Nor the Outbound Numbers List

When you lookup a phone number that is in neither the Access Control List nor the Outbound Numbers list, the results show "No matches found" and displays the following information:

• Access Control List Rules—The Enforcement action for the searched number is to Allow calls that do not match a number in the list, which is the system default behavior.
• Outbound Numbers—The Enforcement action is Allow because that is the action the user set for "Outbound Calling Numbers Not Configured" in the General Settings configuration for Outbound Number Management page. If, for example, you change Block to Allow for such calls, this display will show Allow as the Enforcement action.

Phone Number Configured on Both the Access Control List Rules and the Outbound Numbers List

When you lookup a phone number that is included in both the Access Control List and the Outbound Numbers list, the results show the phone number in both lists and display the following information:

• Access Control List Rules—The phone number may appear twice when you set configurations for both Outbound and Inbound calls for the number. The results also show the configured enforcement action and the name of the Access Control List that includes the number. In this scenario, two Access Control List Rules include the number.
• Outbound Numbers—The number appears once along with the parameters the user configured on the Outbound Numbers page.

Phone Number Not Configured in the Access Control List Rules and is Configured in the Outbound Numbers

When you look up a number that is not configured in the Access Control List and is included in the Outbound Numbers list, the results show the phone number only in the Outbound Numbers list and displays the following information.

• Access Control List Rules—The Enforcement action for the searched number is to Allow calls that do not match a number in the list, which is the system default behavior.
• Outbound Numbers—The number displays along with the parameters you configured on the Outbound Numbers page.

Phone Number Configured in the Access Control List Rules and is Not Configured in the Outbound Numbers List

When you look up a number that is configured in the Access Control List Rules and is not configured in the Outbound Numbers, the results show the phone number only in the Access Control List and displays the following information.

• Access Control List Rules—The results also show the configured call direction, enforcement action, and the name of the Access Control List that includes the number.
• Outbound Numbers—The results show "No matches found" and the enforcement action that the user configured for "Outbound Calling Numbers Not Configured" on the General Settings page on the Outbound Numbers page.

Look Up a Phone Number on the Security Shield Number Lookup Page

When you want to see all Oracle® Communications Security Shield Cloud Service (Security Shield) lists that contain a phone number, use the Number Lookup page. The results represent the best match by Security Shield if the phone number were looked up as part of a real call.

Before You Begin

• Add phone numbers to the Security Shield list types.

Procedure

In the following procedure, the phone number you enter must contain either 1-32 digits or use the E.164 format. Number Lookup does not support the use of wild cards.

Note:

When you leave the Number Lookup page after entering a phone number to look up, Security Shield clears the Telephone Number field.

1. Access the Number Lookup page.
2. In the Lookup Telephone Number field enter the number you want to find, and press Enter.
   Security Shield displays the phone number in each type of list that includes it along with its settings.