UCaaS CCaaSS - User Management

To manage the UCaaS CCaaS settings a new permission UCaaS CCaaS Calls Settings has been introduced to user management as a part of this feature.

You can find the new permission under admin > Settings> User Management > Permission for the Settings page. The admin user can enable or disable this permission for a user. By default, this permission is disabled.

• If UCaaS CCaaS Calls Settings is true, then the users can view and modify the UCaaS CCaaS section in the Settings Page (user->Settings).
• If UCaaS CCaaS Calls Settings is false, then the users cannot view and modify the UCaaS CCaaS section in the Settings Page (user->Settings).

Note:

These permissions are available in user roles also.

Figure 7-19 'UCaaS CCaaS Calls Settings' permission