5 Process Issues in Unifier

You can manually process an issue in Unifier to review and close it.

To process an issue, you will use the workflow you defined during the initial configuration. After the issue is closed in Unifier, you can run the Sync Unifier Issues with Aconex integration to finally close the issue in Oracle Aconex.

Perform the following steps to process the issue in Unifier:

Send the Issue for Review

1. Log in to Unifier and navigate to your project.
2. Select Issues.
3. Check the Record Number for the issue that was created through integration and notice that its Status is open.
4. Select Tasks.
5. On the Tasks page, select the Record Number link for the issue that needs to be processed.
6. On the Issue dialog, do the following:
   1. Click Accept, then click Send.
   2. In the Workflow Action Details dialog, do the following:
      1. From the Workflow Actions list, select Send for Review.
      2. In the To field, select the reviewer using the User and Group Picker, then click Done.
      3. Click Send.

The status of the issue is changed to Awaiting Review.

Close the Issue After Review

1. On the Tasks page, select the Record Number link for the issue that needs to be processed.
2. On the Issue dialog, do the following:
   1. Click Accept, then click Send.
   2. In the Workflow Action Details dialog, do the following:
      1. From the Workflow Actions list, select Close.
      2. In the To field, select the reviewer using the User and Group Picker, then click Done.
      3. Click Send.

The status of the issue is changed to Closed.