Savings Hub Program Results
The Savings Hub Program Results page educates customers about the assistance programs available to them based on their eligibility as determined by their survey responses and program participation data. The page includes a series of program cards that help build the customer's awareness of the breadth of programs available to them. The page only includes program cards for programs that the customer is eligible for.
Configuration Options
For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.
| Configuration Option | Input Value |
|---|---|
|
Results Page Header Indicates that the page contains the customer's savings results. Default: Your Savings Hub |
Optional Choose one of the following:
|
|
Program Key Benefit A label that identifies the key benefit of the program to the customer in order to motivate them to enroll in the program. Note: This element must match what is configured in the Savings Hub Program Results page. Default:
|
Optional
|
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Program card - Bill Assistance Estimate or Rebate Amount Provides an estimated range of savings if the customer participates in the program. Default: $xx - $xx |
Required Contact Your Delivery Team about customizing this element. |
User Experience Variations
The user experience varies for customers depending upon their service types, available data, costs, and locale. Note that the following list indicates the primary user experience variations, not all possible variations.
Targeting
Programs that the customer is already enrolled in or ineligible for will be hidden from the programs recommendations that appear in the Savings Hub results page.
Individual enrollment data for targeting is retrieved through the following:
-
The Program Participation Files (PPF).
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The Customer Classification Files (CCF).
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The Savings Hub Survey results.
Program Card Key Benefits
The Program Card header highlights the key benefit that the program offers to the customer if they enroll in the program. Possible key benefits include:
- One-time bill credit
- Predictable bills
- Ongoing bill discount
- Emergency assistance
- Improved insulation
- Tax savings
- Money back
- Payment plan
- One-time grant
- No-cost appliance upgrades
- Heating system repairs
- Home energy audit