1. Oracle Utilities AI Services Call Summarization REST API
  2. About

About the REST APIs

The Oracle Utilities AI Services Call Summarization API brings the power of Oracle Cloud Infrastructure's (OCI) Generative AI Services directly into your contact center workflows. It generates concise, structured summaries of customer conversations, making it easier for agents and supervisors to review key issues, resolutions, and next steps.

You can view a list of all REST endpoints in this API.