Print Engagement AMI Customer Education Report

The print Engagement Customer Education Report is the second report sent in the program. By default, it is delivered 90 days after smart meter installation. It directs the customer to utility web pages where they can view more of their energy use trends and enroll in other AMI programs and communications offered by the utility. It also includes a smart meter insight that shows customers the time of day when they use the most energy.

Image of print engagement AMIl Customer Education Report that highlights the smart meter insight that shows customers the time of day when they used the most energy.

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option Input Value

1. Introduction

Minor text changes may be made to the report introduction.

Default: "Your smart meter gives you more insights into your energy use than ever. See how yours can help you save!"

Optional

Choose one of the following:

Use the default option

Talk to your Service Delivery Manager for introduction text editing options.