Enrollment

The following describes the customer enrollment programs for the email and print AMI Customer Education Report channels.

Email Reports: Eligible customers can be enrolled in email AMI Customer Education Reports as an opt-out program. In an opt-out program, customers are automatically enrolled as long as they meet the eligibility criteria. In this scenario, Oracle Utilities coordinates with the utility to select which AMI customers to enroll. Customers cannot opt out of email AMI Customer Education Reports without also opting out of all Oracle Utilities email communications.

Print Reports: Eligible customers can be enrolled in print AMI Customer Education Reports as an opt-out program.

Note:

Customers cannot opt out of print AMI Customer Education Reports as the program consists of only two reports.