Welcome Module
The Welcome module welcomes the customer to the program. It includes details about the program, such as when and why it is happening, how to participate, and the benefits of participating. The module is placed after the Introduction module, and before the Numbered Steps module.
On this page:
Requirements
Utility Requirements
|
Category |
Description |
|---|---|
|
Required Cloud Service |
Oracle Utilities Opower Behavioral Demand Response Cloud Service |
|
Scale |
50,000 - Unlimited. The actual number of communications sent may be affected by attrition, opt-outs, customer eligibility, and data availability. By default, at least 50,000 customers are selected to receive Behavioral Demand Response communications. Assuming a standard attrition percentage, this is the minimum amount of customers required to measure the impact of the program. |
Customer Requirements
|
Category |
Description |
|---|---|
|
Billing Frequency |
Monthly. |
|
Data Delivery Frequency |
Daily. |
|
Data Requirements |
Peak event information, including date and time. |
|
Data History |
Not applicable. |
|
Data Coverage |
Not applicable. |
|
Supported Fuels |
Electricity. |
Limitations
- This module is only available to customers as part of the Behavioral Demand Response Pre-season Summer Welcome Email.
- This module is available for the summer season only.
User Experience
This section describes the user experience for the Welcome module.
Header: The header message greets the customer and introduces the program's name.
Subheader message: The message emphasizes the importance of participating by lowering the electricity use on the hottest days of summer.
User Experience Variations
There are no supported user experience variations for this module.