How Are Events Canceled

A pending event will be cancelled automatically by the system when the overdue process is canceled. Refer to How Are Overdue Processes Cancelled for more information.

A user may cancel a pending or waiting event at their discretion.

Regardless of what triggers the cancellation, the Cancel Logic algorithm plugged in on the overdue event type handles the cancellation. This allows you to introduce additional cancellation logic should the need arise. Please note that the base package cancel algorithms insert a log entry when a user manually cancels an event.