Customer to Meter Consolidated Maintenance and Data Mapping

Oracle Utilities Customer to Meter uses data from Oracle Utilities Customer Care and Billing, Oracle Utilities Meter Data Management, and (optionally) Oracle Utilities Operational Device Management. This chapter describes how data used by these applications can be maintained through a consolidated maintenance process, and how data in each application is mapped to similar data in other applications..

There are several types of consolidated maintenance and data mapping used by Customer to Meter, including:

  • Merged Maintenance: maintenance of data in applications through use of a single portal.

  • Master Data Synchronization: master data used by the applications is kept synchronized when data is created or updated.

  • Data Audit Maintenance: creating specific types of Meter Data Management data triggers creation of corresponding Customer Care and Billing data via Audit algorithms

  • Lookup Value Mapping: lookup values used by one application are mapped to corresponding values in other applications via extendable lookups

  • Transactional Data Mapping: creating specific types of transactional data in one part of Customer to Meter triggers the creation of corresponding transactions in other parts.