Payment Event - Tenders

The Tenders page contains a scroll showing one row for every tender associated with the payment event. Open this page using Menu > Financial > Payment Event > Search and navigate to the Tenders page.

Description of Page

Pay Event Info contains a concatenation of the payment date, amount, and the name of the main customer on the account that remits the tender. If multiple tenders exist, the customer's name is not displayed. If the payment event is associated with a single distribution detail, the rule name and the description of the rule value are displayed as well. If multiple distribution details exist, Multiple Distribution Details Exist is displayed instead. If document numbering has been enabled, the assigned document number will appear. If the payment was made in an alternate currency, the message Alternate Currency Used is displayed. Pay Event Info is only displayed after the payment event has been added to the database.

Payment Event ID is the system-assigned unique identifier of the payment event.

Payment Date is the business date associated with the payment event.

Payment(s) contains the total number and value of payments linked to the event.

Tender(s) contains the total number and value of tenders linked to the event.

Amount Tendered contains the amount that was tendered by the customer.

The system displays a Cash Back Amount if the customer tenders more than they are paying (refer to Cash Back for details).

If the payment event becomes unbalanced, a Recalculate Cash Back button appears. If this button is clicked, the system creates, deletes or recalculates the cash back tender. Refer to Cash Back for details.

The Tenders scroll controls the display of the tenders linked to the payment event. The following simply describes the fields in this scroll; refer to How To for instructions describing how to perform common tender maintenance activities.

• Payor Account ID references the tendering account. The name of the account's main customer is displayed adjacent. If the account has exceeded your cash-only threshold, the warning Cash-Only appears.

• Tender Amount is the amount of the tender. The amount is disabled if the payment was made in an alternate currency.
• If a check was used, the Check Number contains the identity of the check.
• Pay Tender ID is the system-assigned unique identifier of the tender. This value appears after the tender has been added to the database.
• Tender Type describes what was remitted (e.g., cash, check). If the Tender Type is associated with an automatic payment, the page displays a section that includes information about how and when the automatic payment was interfaced to the payment source.

• If the payment tender was remitted in an alternate currency, i.e. a currency other than the payor account's currency, Alternate Currency and Exchange Rate will display the formatted alternate amount ((includes the alternate amount and currency) and the exchange rate that was in effect on the payment date.

• Tender Status is the tender's status. Refer to Tender Lifecycle for the potential values and how to handle a tender when it exists in a given state.
• If the Tender Type is associated with an automatic payment, the system attempts to default automatic payment information from the account's auto-pay option if the tender type is the same as the tender type on the account's auto-pay source and if the auto pay option is effective on the payment date. If the system is unable to default information, you must specify the source of the funds and the customer's account number / credit card number at the financial institution. You can override automatic payment information as long as the automatic payment has not been sent to the financial institution or cancelled. The Auto Pay Section contains the following fields:
  • Auto Pay Source is the financial institution / credit card company that receives the automatic payment request.
  • Scheduled Extract Date is the date the automatic payment request was sent / is scheduled to be sent to the financial institution. This information is display-only.
  • External Account ID is the customer's account number at the financial institution.
    Note: The system supports encryption for External Account ID. If your implementation has configured the system to encrypt External Account ID, the data will be displayed with a masked value; such as, *******.Refer to Encrypting Sensitive Data for more information.
  • Expires On is only needed if the Tender Type indicates that an expiration date is necessary (e.g., for a credit card payment).
  • Name is the customer's name in the financial institution's system.
  • Bill ID is the ID of the bill whose completion caused the creation of the automatic payment. This information only appears if the automatic payment was created as a result of a bill. This information is display-only.
• If the payment was uploaded, the following fields MAY contain information (if they were populated in the interface file):
  • MICR ID is the value of the magnetic ink character recognition (MICR) line on the payment.
    Note: The system supports encryption for MICR ID. If your implementation has configured the system to encrypt MICR ID, the data will be displayed with a masked value; such as, *******.Refer to Encrypting Sensitive Data for more information.
  • Customer ID is the customer's account ID that appeared on the interfaced payment.
  • Ext. Reference ID is the unique identifier of the payment upload interface record.
  • Name is the customer's name on the interfaced payment record.
• In the Tender Control area, the Tender Control ID is the identity of the remittance processor batch or cash drawer bundle in which the tender was remitted. Refer to Tender Management and Workstation Cashiering for more information about tender controls.
• Displayed adjacent to Tender Control is the date, tender source, and status of the tender control.

Every new tender must reference an open tender control. The system will attempt to default an appropriate tender control as follows:

• If the user has at least one open, user-specific Tender Control, the system will default one, at random.
• If the user has no open, user-specific Tender Controls; the system will default an open, "all users" tender control if it can find one whose tender source indicates it's used for online cashiering. If multiple exist, one will be selected at random.
• Turn off Included in Tender Ctl Balance if the tender should not be included in the tender amount in the tender control's tender balance. You would turn this switch off if you canceled a tender because it was mistakenly applied to the wrong account (or the amount was wrong). This switch is only enabled if:
  • The tender control isn't balanced.
  • The tender is canceled.
• Deposit Control contains a concatenation of the tender control's deposit control's creation date, tender source type, and status. Refer to Tender Management and Workstation Cashiering for more information about deposit controls.
• The Tender Action area contains a button that you use to cancel a tender. Refer to Tender Actions for information about this button. Refer to How To Cancel A Tender for more information.

The Characteristics collection on the Tenders page contains information that describes miscellaneous information about the tender. The following fields display:

Characteristic Type Indicate the type of characteristic.

Sequence Controls the order in which characteristics of the same type are displayed.

Characteristic Value Indicate the value of the characteristic.