Interesting Pay Plan Facts

The following points describe a variety of interesting facts about pay plans (PP):

  • An account may have many active pay plans. However, only 1 pay plan may be active for a given account / debt class / payor at any point in time.
  • The existence of a pay plan has no impact on payment distribution.
  • When a SA is stopped, if the SA's debt class has an active PP AND there are no other active SAs in the same debt class, the PP will be cancelled
    • The cancel reason will be "cancelled by system" (as opposed to "cancelled by user")
  • If necessary, different collection / severance processes can be triggered if a broken PP is detected (via the override algorithms on CCC and write-off control - we do NOT provide such algorithms).